Commission Hero Reviews 261

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their supportive and helpful approach, guiding them through the process. Many appreciate the detailed training and well-designed systems, finding the programs to be a strong foundation for learning affiliate marketing. Reviewers often highlight the clear roadmap provided, which helps them understand the business model effectively. However, some people were dissatisfied with the customer service, noting that support can be almost nonexistent and that meaningful questions in groups often go unanswered. A few other people also expressed concerns about the clarity of the marketing, particularly regarding the simplicity of the process and the upfront budget required for ads. Some customers also mentioned being upsold on additional programs and experiencing difficulties with refunds or accessing purchased content.

What people talk about most

Marketing

Customers had ambiguous experiences with marketing. Many reviewers praise the programs, highlighting... See more

Staff

Consumers find staff to be positive, highlighting the helpfulness and support from a team member and their... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the program for its simplicity,... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the products as... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the amazing support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I joined the program a few years ago. I really like the program. I learn a lot about Facebook ads; teams are very knowledgeable, however, to become successful in their system, it requires a huge upf... See more

Rated 4 out of 5 stars

I have followed and purchased two programs from Commission Hero over the years, and I believe Robby has created some strong, well-designed systems. The software and training programs themselves are s... See more

Rated 5 out of 5 stars

This program is top notch! Everyone in management is super supportive and willing to help at any time. Response time is lightning quick. Materials is understandable. After trying other products, I fee... See more

Rated 5 out of 5 stars

So far the experience has been great Robby and team have been there to guide me along the path to affiliate marketing. All of their guidance and philosophies make so much sense and seem to just fall i... See more


Company details

  1. Education Center

Written by the company

Commission Hero is an e-learning program that teaches people how to do affiliate marketing using Clickbank and paid traffic on platforms like Facebook. Over the last few years, Commission Hero students have generated over $100,000,000 on the Clickbank Platform!


Contact info

4.0

Great

TrustScore 4 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Highly misleading 'bait and switch' policy on refunds. Tread carefully.

As so many others have written both here and on the other Trustpilot review page for RobbyBlanchard.com, this company is not ethical. After watching a completely misleading sales video, I purchased the $2000 course.

They send you login details with a password that doesn't work, so you have to click 'change password', which automatically means you've 'accessed' the course. However I did not access ANY of the course content because 24 hours after buying I was hospitalised with dengue fever.

I quickly realised I did not have the physical capacity for the course, especially with expensive medical bills to pay.

Furthermore, the automated email sequence they send AFTER you pay makes it crystal clear that it's a ruthless 'upselling' scheme to get you to buy their coaching for $397 per month, plus a whole host of other expensive 'add ons' like Spy Hero and Clickfunnels and FB 'ad spend' which I simply do not have the money for. (See the detailed review below from CJ on May 9th)

I wrote to 3 different email addresses (including Robby Blanchard's & customer support) less than 24 hours after purchase to advise that I'd been hospitalised and asking for a refund. 4 days later, only 1 bothered to reply with "you do not qualify for a refund as you have already accessed the course. The refund policy is laid out on the sales page, and the terms and conditions have to be agreed upon prior to purchasing. Please consider this our final decision."

I was still in the Commission Hero FB group at that stage, so I posted my complaints in the group, and another woman replied saying she's been charged for coaching that she didn't sign up for and they would not refund her (as many others have said).

I threatened to file an FTC Fraud Report against Blanchard Media Group and with BBC Watchdog (as the reviewer 'CJ' also did) and then I was immediately kicked out of the Commission Hero FB Group.

A while later I received an email from customer support saying "We have refunded your purchase. Please allow 5-10 business days for it to reflect on your bank statement."

I'm very relieved to have been refunded, but it is a terrible shame that one has to fight tooth and nail - while desperately ill in hospital - for the refund that they guarantee to give in their sales video.

And it's also a travesty that they have to retain customers with deceitful tactics of bait and switch around their refund policy. Companies with good products don't have to resort to this. It's pure greed. In this day and age of the internet, complaints about a company's ethics spread far and wide fast - not to mention word of mouth complaints. I will not hesitate to talk about my bad experience with 'multi millionaire' Robby Blanchard INC - even though I eventually got my money back.

If you've experienced similar, I encourage you to FIGHT for your consumer rights. And for anyone else considering buying from them, at least know what you're getting into.

You need a HUGE amount of additional money to invest in getting this affiliate marketing off the ground, you need to purchase 'burner phones' for separate accounts, you have to deal with Facebook constantly banning your accounts, and judging by the countless questions and comments from other buyers in their FB group, the whole process is extremely painful to navigate unless you buy their expensive coaching.

I hope this review prevents anyone else from having to go through this. I wish I'd read the Trust Pilot reviews on Commission Hero and on Robby Blanchard.com before buying.

July 14, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review. We are sorry to hear you are not happy with your experience. We are also sorry to hear that you've experienced some pretty serious health issues, and we hope you are doing better!

We can appreciate that you feel that there was a bait and switch, but our full refund policies and laid out in our terms and conditions on the page prior to purchasing for customers to review. As you can imagine in a webinar, we can't lay out the entire policy word for word, so we provide high level there and then in writing for customers to review before purchase. As you mentioned once the course is accessed our policy states the member isn't eligible for a refund. This is due to it being a digital product. This is common for digital products as you cannot take away what the member saw or learned once it was opened. It is also rare that login credentials provided don't work the first time for you to need to hit forgot password, but of course things can happen with technology that we can't always plan for, so we apologize that you experienced that.

As far as the course, learning anything new can be challenging, but that is why we provide such detailed training and we have the Facebook coaching group for people to ask questions. Robby and the coaches are in there every day answering questions and helping students navigate this business. As far as other support/programs and tools that you mentioned that are offered, those are not necessary to be successful, but they are offered because students have asked for these things to help grow their business. We are always very clear about that in the group when asked.

We wish you the best of luck with everything and again hope you are well!

Rated 5 out of 5 stars

Great course, community, and support

Fantastic community, training, and system to follow that has been proven to work repeatedly. You get to learn from the best in affiliate marketing.

There's great support in the community and very active coaches and members responding to questions, always willing to help each other.

I can only say positive things about Commission Hero from my experience.

August 29, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We are so glad you are enjoying the training, community, and system! We pride ourselves on always providing support to our students and helping them achieve their goals. We are so glad to have you as part of our Commission Hero Community!

Rated 1 out of 5 stars

Beware of this SCAM company!

Beware of this scam company, especially Spyhero. They lure you in with a free trial when you purchase HeroAI, but there's no way to cancel without contacting support directly. Don't bother using the contact form on the Spyhero app—they don’t monitor it and won’t cancel your membership. I requested cancellation three times through the contact form, including within the first 14 days, but got no response. After being charged, I emailed Commission Hero support directly and was accused of lying; they claimed they couldn't find any record of my previous cancellation requests and now refuse to refund my money. Avoid Robby Blanchard and anything he promotes—it's all a scam!

August 28, 2024
Unprompted review
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Reply from Commission Hero

Thanks for your review. I am sorry you had trouble canceling your SpyHero trial. According to the Terms provided to members, the only way to cancel your trial or subscription is to reach out to support directly to the support email at least 7 days before the next billing date. As you can imagine, there are times when technology is not perfect, but we do the best we can. It does sound like once you did that, they received it and answered your inquiry. We appreciate that you gave it a try.

Rated 1 out of 5 stars

THE COURSE IS VERY DIFFICULT TO FOLLOW

THE COURSE IS VERY DIFFICULT TO FOLLOW THEY PROMISE A LOTS OF THINKS ON THE SALE FUNEL THAT THEY ARE NOT REAL

August 24, 2024
Unprompted review
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Reply from Commission Hero

Thanks for your review! I see you spoke with our support team about this and upon us asking what you were missing that was part of the presentation, you never answered us for us to help ensure you had the appropriate accesses. We always make sure our students have access to what they should. I also see you were only a student for about a day. Of course learning something new can be challenging, but all good things are worth the effort and can take more than a day or so! We would have loved the opportunity to help guide you through.

Rated 5 out of 5 stars

I've just completed the 5 day challenge…

I've just completed the 5 day challenge with Commission Hero for 97 USD and it was well worth it.

They overdelivered. It was densely packed and a bit overwhelming to be honest but that's a good thing.

Very committed and accessible coaches even inside such a tripwire product. Of course they want to show their best side to upsell you to their higher tier program but they did a great job.

I'm a happy customer.

August 23, 2024
Unprompted review
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Reply from Commission Hero

Thanks so much for your feedback!

Rated 1 out of 5 stars

Commission Hero: The Course Isn’t Current and Buyer Beware of Commission Hero


The course isn’t current, especially with Facebook and the training and that is even addressed by the trainer The videos they do have are based on an older version of Facebook, so you are unable to follow their instructions. The Facebook group isn’t helpful and kept saying refer to the course which isn’t done.

When I ordered the product not only did I get charged for the AI Commission Hero but also got charged and additional charge of $428.56 for their Inner Circle Training, which I never signed up for and notified the vendor the next day, but the charge was never reversed.

Reached out to CH customer service department and that was TOTALLY useless. After many emails, they finally stopped the monthly subscription part but would NEVER refund what I was charged on my CC.

Commission Hero claims to have a 15 day refund policy but when you contact the customer service department (?) and mentioned the course wasn’t complete and asked for a refund, I was told there were no refunds since the program had been opened which makes it extremely hard to decide of the program is worthwhile.

They have that 100% satisfaction guarantee, but they are not helpful when they literally have no usable product. Customer service and I use that (LIGHTLY) you would have thought it was coming out of their own pocket.

Just had to write this review about CH since I wanted to warn others that this program being outdated and to warn others that it's a “BUYER BEWARE” program.

And here are just some of the Cons of Commission Hero:
•RB doesn't teach you anything about building a brand or an audience
•You need a lot of upfront cash to invest in your FB account so it can learn and adjust to your ads which are expensive.
•Robby's solutions to banned ad accounts is SUPER grindy, won't always work and is only short term
•MOST of what RB teaches can be found online for FREE
•RB’s affiliate marketing methods will inevitably result in your Facebook ad accounts to be shutdown and FB is much more critical of newbies through all of the Algorithms.

I’m sure they will try and remove my complaints, especially with the CS department but good luck trying to follow all of the older instructions, especially with FB and be ready to write or type fast because their recommendation is to watch the older versions videos over and over.

You would think that someone that’s a multimillionaire would be kinder to someone who was having difficulty following this older and not current program which didn’t match the FB reality.

July 23, 2024
Unprompted review
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Reply from Commission Hero

Thanks for taking the time to leave us a review. We appreciate your perspective of your experience and are sorry that this was your experience. All of our terms and conditions are available to buyers before they buy. This includes our refund policies, so there should be no surprises there. We anticipate that buyers carefully review their purchase and our terms and conditions before buying.

As far as your statement about the course being outdated because of what the training shows in Facebook v. what you see. Much of that is not actually being out of date, as this course was created within the last several months and we updated as needed. Much of the discrepancy is that Facebook's backend varies by account and the age of the profile. That is something that is out of our control. This is why we have the Facebook group to ask questions so we can help through things like that.

We do absolutely recommend going through our training a few times if needed and taking notes, because that is a good way to learn. We also offer the Facebook coaching group where Robby and the coaches are able to provide extra support when needed to clarify things and help troubleshoot. I see that you never took advantage of the Facebook groups as you did not ask any questions or inquire about anything that we could help with. How would Robby or the coaches know that you were having any difficulty or have the chance to explain why some things may not match if you don't say anything? We of course cannot provide you support if you do not ask for it. We are always happy to provide support to our students that is what the group is for!

Rated 4 out of 5 stars

The best thing about Commission Hero is…

The best thing about Commission Hero is by far the community. I've never known a training course where the main man himself has been in the group everyday answering everyone's questions consistently for the last 5 years, along side the large team of successful coaches (who were once students). Robby believes in everyones success and it clearly shows.

I have been doing this system for 3 years now and am having a lot of success with it. It's not easy, but it’s simple and 100% worth it.

Commission hero is not a get rich quick scheme but if you work hard everyday consistently and never give up, your success is guaranteed!

August 9, 2024
Unprompted review
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Reply from Commission Hero

Thank you for your review! Robby prides himself on ensuring that his programs offer a great deal of support for students because he knows it is a key ingredient to their success! We are so glad you are having a lot of success and look forward to your continued success!

Rated 4 out of 5 stars

nice programme

July 4, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We appreciate it and are glad you are enjoying our program!

Rated 5 out of 5 stars

WOW I have been trying to earn money…

WOW I have been trying to earn money online for over a decade now, This course has actually taken me by the hand with complete video walk-throughs and now I have started to run successful ads for the first time EVA.
Robby the creator has helped so many people before by showing how it is done and then letting us apply what we have learned, Please do not get me wrong this is not a get-rich-quick scheme, You have to apply yourself and do the work. But he shows you how to do it you just have to do it.

July 16, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We are so glad you have found Commission Hero and what we offer and are glad you are finally able to make money online after trying for over a decade! We are glad to have you as part of our Commission Hero Community!

Rated 1 out of 5 stars

This is a total scam

This is a total scam. I paid 1k under the impression I was being trained to work with the company who would pay me when all it was is a course for selling thru affiliate marketing. When i reached out to the company they refused to refund me even though their advertising was misleading. They said i needed to give it a try for 10 days and then if i dont find it helpful they would refund me. Well day 10 I reach back out and say i want my refund this is not what I was told I was purchasing and then they say , that since i accessed the course ( which they said i needed to ) i no longer qualified for a refund. Biggest regret and waste of money. After i couldnt get refunded , I even decided to try the training in the course and ended up wasting tons of marketing money (which he teaches you to do) and disnt make a dollar. All in all its a scam, waste of money and you can find other courses for way less on affiliate marketing.

October 1, 2023
Unprompted review
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Reply from Commission Hero

Thanks for your review. I am sorry you didn't feel you had a full understanding of what our program is before purchasing. We try to be very clear that we provide training on how to run a successful affiliate marketing business through a proven method that Robby uses himself. In affiliate marketing, you do have to run ads as we teach in the course. We have plenty of successful students making money with this method. If you decide to give it another shot, please feel free to post any questions you may have in the Facebook group, and Robby and the coaches would be happy to provide guidance and support to help you make money online.

Rated 2 out of 5 stars

Are you kidding Bought VIP package …

Are you kidding Bought VIP package about 97$ , ask for help but the support does not exist . They tell me you should ask free Facebook grout to resolve your problem. Or you should buy Hero Ai to get support

June 5, 2024
Unprompted review
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Reply from Commission Hero

Thank you for your review! We are sorry to hear you are unhappy with how your experience with the 5-Day Challenge - VIP went. As stated at the beginning, we provide support during the challenge week as it is a 5-Day Challenge and if a student is seeking additional support, they can join one of our ongoing programs for continued support. You still get everything promised with the VIP package and is in your VIP members area.

Rated 1 out of 5 stars

SHAME ON YOU COMMISSION HERO AND ROBBY/FOLLOW UP

This is following the answer I received BELOW in my post.

Admin: - do you not think that cancelling my registration would have been the last thing on my mind when dealing with my husband's health? A serious cancer diagnosis means lots of appointments and medical procedures, and care for him, so of course they take priority.
On top of this we both contracted Covid and I tested positive for over three weeks. If you have never had Covid then you will not understand how debilitating can be. I was very ill and I let you know that.
The only explanations that you had sent were in a link to 'Terms and Conditions'. I did not open it, having far more to do than wade through pages of terms and conditions. Otherwise it was just 'NO REFUND'.
I had NOT accessed the course at all.
I can hardly believe that you/your company could be so hard hearted under these circumstances. This is not a good way of doing business. What has it cost you? A couple of emails. I would gladly let you deduct the cost for those, if you really feel you need the money. I do not think you do.
Your treatment of my case has been very unprofessional. I do not want to receive facile phrases indicating that you hope my husband will be better soon.
You have no idea what we are going through...

A person wrote in their review that Comm. Hero had said:

The reason we likely did not provide a refund is because you accessed the course material. Since this is a digital product, once it is accessed the information is now known and we cannot take that back.

WELL - I subscribed for the lot and it cost me AUS$6382 in total. Almost immediately my husband's cancer worsened unexpectedly, and, of course, I need to make him my priority, so I asked for a refund, explaining the situation. I have to concentrate on this awful battle he is having.
They refuse to give me anything. The only thing they did was cancel the monthly bill for the coaching.
I explained that I had not even opened any of the course training and emails or had any coaching or any advise, and they said "No refunds".
So how come I did not get a refund if what the Comm. Hero person said above in the review is correct?
It all smells of a SCAM and I am really upset. Where is the compassion? There is none - they just want the money.
No-one offered me any sort of explanation - the answer is always 'No Refund'.
I truly believe that this is not right when you have not accessed or had any part of what you have paid for. Is this legal?
SHAME ON YOU ROBBY AND COMMISSION HERO

May 29, 2024
Unprompted review
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Reply from Commission Hero

Thank you for your comment. We are sorry that you are unhappy with our refund policy. Requests for refunds must be made within 14 days of purchase and the course cannot have been accessed during that timeframe. Any requests outside of that, do not qualify for a refund.

According to our records of communication the request was not made within 14 days regardless of whether the course was accessed or not. Our terms and conditions are on all of our pages for buyers to read and consider before purchasing. I also see that our team did share the policy with you as part of our explanation as to why we could not allow a refund.

We are genuinely sorry for the health of your husband and wish you both all of the best on your healing journey!

Rated 5 out of 5 stars

Love Hero Ai and the Team

May 27, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We are so glad to hear you are loving Hero AI and the team! We are glad to have you as part of our Hero AI Community!

Rated 5 out of 5 stars

Proven step by step method to succeed as an affiliate marketer

A great insight into what it is possible to achieve as an affiliate marketer with the right knowledge, support, tools, and the right mindset and determination to succeed.

May 24, 2024
Unprompted review
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Reply from Commission Hero

Thanks for your review! We are so glad you have found our program to provide the right support, tools and mindset to be successful in making money online!

Rated 5 out of 5 stars

Tools are amazing

Tools are amazing! Overall great system if you are looking for something that is step by step.

May 22, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We are so glad you are enjoying the system and find that is easy due to the step by step training and support provided. We are glad to have you as part of our Commission Hero Community!

Rated 5 out of 5 stars

Empowering Success: My Experience with Comission Hero's AFFILIATE Program

To the Comission Hero community,

I wanted to take a moment to thank the Comission Hero community for all the incredible support and resources provided through the AFFILIATE success program. The program's insights and the supportive community have truly propelled my success as an AFFILIATE marketer.

Thank you for the invaluable tips and encouragement. It's been a game-changer for me. Looking forward to continued growth and collaboration!

Best regards, golan

May 19, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave us a review! We are so glad that you are enjoying being part of the Commission Hero Community! Our goal is to help provide all the support and resources needed to be successful in making money online, so we are so glad to hear that has been your experience! We are lucky to have you as part of our Commission Hero Community!

Rated 5 out of 5 stars

Robby & all the coaches at Commission…

Robby & all the coaches at Commission Hero have been absolutely amazing with answering questions in a timely manner and providing overall amazing training. I’ve been in multiple affiliate programs, and this is by far the best program I’ve ever been in. The success you can have is unlimited!

May 13, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave a review! We are so glad you are enjoying Commission Hero and feel supported in your journey! We are always here to support our students and their success! We are glad to have you as part of our Commission Hero Community!

Rated 5 out of 5 stars

Can't be more satisfied

This course is giving a lot of helpful information, besides the Facebook group, amazing coaches and support, you'll be successful making money online. Give it a try.

June 8, 2023
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave us a review! We are so glad you are enjoying your journey through Commission Hero and feel that you are getting all the support you need to be success with making money online! We are so glad to have you as part of our Commission Hero Community!

Rated 5 out of 5 stars

The 5 Day Challenge/VIP was so great

The 5 Day Challenge/VIP was so great. Great pace and tons of info. The format was easy to follow and made so much sense.

April 19, 2024
Unprompted review
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Reply from Commission Hero

Thank you for taking the time to leave us a review! We are so glad you found the information valuable and look forward to continuing to working with you!

Rated 5 out of 5 stars

VIP experience

The deeper insight into what was covered in the challenge was very helpful.

April 19, 2024
Unprompted review
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Reply from Commission Hero

Thanks for your review! We are glad you not only enjoyed the 5-Day Challenge, but also the VIP portion of the challenge!

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