Commonsinn Reviews 

I booked this property through Booking.com at around 11:00 a.m. and arrived to check in at approximately 2:00 p.m. The moment I pulled up, I knew I could not stay there.

The area around 5780 West St, Halifax felt extremely unsafe. The building appeared neglected, with cardboard covering some of the windows, groups of people loitering nearby, and virtually no practical parking available. When I walked into the lobby, I was hit by a strong, overwhelming odor that reminded me of rats and poor sanitation. It was so unpleasant that it immediately reinforced my decision not to stay.

I immediately decided not to check in because I genuinely did not feel safe or comfortable. I requested a refund through Booking.com, explaining that I could not stay under those conditions, but my request was denied.

This was one of the most disappointing booking experiences I have had. If your safety, comfort, and peace of mind matter to you, I strongly recommend choosing another place to stay. No amount of savings is worth feeling unsafe before you even reach your room.

There was a mouse in my room. When I told the man at the front desk, he indicated that he would provide a refund for my hotel and for the parking, but when he realized that it had been booked through Expedia, he said he did not know how to process the refund. I was advised that I would be contacted with respect to the refund. I was never contacted and no refund was issued. Expedia advised me that the Commons Inn refused to grant a refund and that the Commons Inn had offered me an alternative. I had not been offered an alternative, in fact, as I mentioned, I had been offered a refund which was what I wanted.