Compactcarsandvans Reviews 

147
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I recently had a response from my complaint with this company however all their explanations are false. They said that my company had the vehicle which we purchased from them for several weeks before... See more

Rated 5 out of 5 stars

Bought a 9 seater Vivaro and collected it within a week. Walked us through financial procedures and made it easy to understand. Worked with us on timeline and even came in on their day off on the Sa... See more

Company replied

Rated 5 out of 5 stars

Fantastic friendly team. arranged all my private plate transfer for me also for a complete hassle free experience which other dealers didn’t want to get involved in. Aftercare advice when needed has a... See more

Company replied

Rated 5 out of 5 stars

We have bought several vehicles from Compact Cars and Vans over the years and have always found the service excellent. The staff are knowledgeable, and friendly and nothing is too much troubl... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Welcome to Compact Cars And Vans The largest used Car & Van dealer in South Wales! Established in 2001, we have been providing our customers with the highest quality used cars and used vans and Campervans for over 20 years. Our wide range of vehicles has been carefully selected and our experienced team is dedicated to matching our customers with their perfect vehicle. We pride ourselves on a professional and personal approach, with a reputation for excellent customer service. We are a CarGurus Top Rated Dealer 2020 and Motonovo Extra Mile Award Winners 2021, we have also signed the AA Dealer Promise. We are audited every year to confirm our fulfilment of this highest level of customer service. This has enabled us to build a loyal customer base and earned hundreds of positive reviews from happy customers. Our customers can drive away with confidence as all of our vehicles are HPI checked, provided with a fresh service and a brand new MOT certificate, clear of any advisories. Our team of top technicians puts each vehicle through a comprehensive series of vehicle checks to ensure they are safe and in top condition. We also provide 12 months’ AA Breakdown Cover completely free as well as an award-winning warranty. If you’re looking to purchase a vehicle on finance, we have an experienced team of finance advisors on site. We work with a range of trusted finance partners which enables us to find you the best deal with options available from 7.9% APR. We can also offer part-exchange deals, or if you’re looking to sell your car we provide a hassle-free process that maximises the value of your vehicle. Browse our wide range of quality used vehicles online today or come and visit us at our dealership in Glamorgan where we have more than 100 cars and vans in stock. We’re conveniently located right on Junction 35 of the M4 and our knowledgeable team is here to help seven days a week.


Contact info

4.1

Great

TrustScore 4 out of 5

147 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(147)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

R & W HUGHES Roofing/Building Ltd

We recently purchased a transit van from compact cars Wales
We were pleased with the service we had from sales manager nick and all the team
They have a good range of vans in stock with which to choose from and are very informative
All there vans are of high quality with average
Mileage
We would have no hesitation in recommending
Compact cars Wales to our work associates
And will be using compact cars Wales for future
Purchases
A good company selling good vans
All the best in the future
Wayne Hughes

February 6, 2020
Unprompted review
Compactcarsandvans logo

Reply from Compactcarsandvans

Thanks for the feedback Wayne!
Compact Cars Sales Team

Rated 5 out of 5 stars

Fast respectful response any issues…

Fast respectful response any issues they are there to help regardless the issue happy to help happy to be patient and be around for you

February 6, 2020
Unprompted review
Compactcarsandvans logo

Reply from Compactcarsandvans

Happy to help!
Compact Cars Sales Team

Rated 1 out of 5 stars

Do not buy a car from this garage!

Do not buy a car from this garage!
They are perfect in the beginning but as soon as you take the car away reality sets in, i was informed my car had passed a brand new MOT (Done by them obviously)
I know nothing what so ever about cars and trusted what they were telling me was 100% accurate in that the car was in perfect condition.
It was not... at all
Within one month it had the following problems
Engine Coolant leak
Failed Hand Break
Cracked Radiator (which was causing the coolant leak they had apparently fixed)
They replaced the Radiator after it broke down
ESP Warning light they told me that this was down to an electrical sensor and i had to wait for their electrician to come in (who is never there)
The car only got worse so after a few months i had the car checked over by a main dealer who told me to drive it at my own risk they informed me to drive it at my own risk and it was unfit for the road
I have returned the car and informed trading standards

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Exemplary

Exemplary from first visit to purchase! Great service being kept updated regularly! Polite and professional just as it should be. Thanks

March 22, 2016
Unprompted review

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