Compare HGV Insurance Reviews 247

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficiency, noting that they go above and beyond to assist. Many people highlight the excellent customer service, appreciating the personalized approach and clear guidance provided. Consumers are particularly impressed with the competitive prices and the ease of the entire process, often finding better deals than with other insurers. Reviewers frequently mention the company's reliability and responsiveness, making the experience stress-free and straightforward. The ability to speak with the same person each time is also a valued aspect, contributing to a more personal and efficient service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being very helpful,... See more

Service

Reviewers express high satisfaction with the service received. Customers consistently praise the efficiency... See more

Price

Clients share positive opinions on price, consistently finding competitive and reasonable costs. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Compare HGV Insurance couldn’t do enough for me and my company. Getting the best prices making sure every little detail was right. Ian Mike and Aaron are good honest lads. All lis... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... See more

Company replied

Rated 5 out of 5 stars

Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how th... See more

Company replied

Rated 5 out of 5 stars

It’s my first experience with the insurers and I couldn’t fault them, got my wagon insured, load insurance and public liability all in one quote , it made it very easy with a great experience especi... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant customer service.

Brilliant customer service.
Kept me updated throughout and always on hand.
Very happy with the service I received from Stuart.

April 22, 2026
Unprompted review
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Great to hear, thank you Samantha.

Rated 5 out of 5 stars

Great customer team

Communication is very good. Customer service were very quick and efficient in sorting out any issues we had due to being a new business.

April 9, 2026
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Thats great to hear. Thank you.

Rated 4 out of 5 stars

They rang me regarding g renewal

They rang me regarding g renewal. Still waiting for paperwork to be set though

February 3, 2026
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Hi Denis - thanks for the review. I've checked your record and the documents were emailed to you on the 10th Feb. We have just resent them (after checking the email address with you) and popped a set in the post too. Any issues please reach out to us.

Rated 5 out of 5 stars

Dandy

Ok, over the phone, callbacks, general focus around customer.

March 2, 2026
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Reply from Compare HGV Insurance

Many thanks

Rated 5 out of 5 stars

Marcin G

They do a great job and I have never been disappointed, so I give them the maximum possible rating.

February 11, 2026
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Reply from Compare HGV Insurance

Thank you Marcin, very kind of you.

Rated 5 out of 5 stars

They are the BEST !

I have been working with compare HGV for five years , never let me down. They are Professional , efficient with great customer care . This is the broker I can definitely rely on . I highly recommend them to all the operators

February 5, 2026
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Reply from Compare HGV Insurance

Thanks Qiu, always a pleasure.

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