The rent increases are insane. My unit rent went to $365 if @ late $452. Shady practice. Had an issue with staff and was told no corporate number. District manager never called back. Stay away.
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See what reviewers are saying
So the address on Allegheny is somewhat 50/50. U you Do you have people like Britt who will go above and beyond her, you can’t cheat it where it comes from Service and it’s really not even a big pro... See more
Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases ar... See more
I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she s... See more
Company details
About Compass Self Storage
Information provided by various external sources
Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Contact info
2.0
Poor
2K reviews
Hasn’t replied to negative reviews
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People are super
People are super, very friendly and pleasant to speak with. In other words; the people make the place excellent.
December 12, 2019
Unprompted review
Staff was very friendly and…
Staff was very friendly and knowledgeable
December 12, 2019
Unprompted review
Compass Self Storage has been Great!
Compass Self Storage has been great to work with. The prices are competitive and the storage location is very convenient for me.
December 12, 2019
Unprompted review
Everything was great
the front office lady Lesley Sutter was amazing and it wasnt for her I would have went somewhere else to get storage.
December 12, 2019
Unprompted review
GREAT SERVICE.
December 12, 2019
Unprompted review
Best storage company in the industry.5…
Best storage company in the industry.5 stars
December 12, 2019
Unprompted review
Very happy w the service
Very happy w the service, helpful, courteous, etc
December 12, 2019
Unprompted review
Auto Pay
I had a glitch with the auto pay software and the person I spoke with handled it sooooo smothly.
December 12, 2019
Unprompted review
Very nice storage facility and the…
Very nice storage facility and the staff are friendly and professional. Would highly recommend this storage facility to anyone looking in the area that needs a place to store some extra items.
December 12, 2019
Unprompted review
The ladies there are fantastic
The ladies there are fantastic. Superb customer service and amazing personalities. Always fast, friendly, knowledgeable and helpful.
December 12, 2019
Unprompted review
Rented a storage on April 1
Rented a storage on April 1, 2018. They went up on my storage $10.00 more storage.So I have to pay it on Dec. 1 2019. I was told they go up every 8 months. I asked why no one told me this when I first rented. Would not recommend this storage to no one.
November 12, 2019
Unprompted review
Thank you to Don Heard at compass self…
Thank you to Don Heard at compass self storage in Lawrenceville he worked with me on my budget and help me get into a storage unit and parking but I needed so that I could operate closer to home thank you don!
November 5, 2019
Unprompted review
Storage at its best
Leslie Gonzalez at there 2021 south military trail west palm beach Florida location was so very helpful to me.I was able to find just the right size storage units to suit my needs...she also discounted boxes and locks..Edward was very helpful also..I would highly recommend you stop by and experience customer service at its best..Edward
October 11, 2019
Unprompted review
Phillip was very friendly and helpful
Phillip was very friendly and helpful. They got back to us in a timely manner about all of our questions and have helped our new business tremendously! Thank you!
September 26, 2019
Unprompted review
I just wanted to give a shout out to…
I just wanted to give a shout out to Julie... she was amazing! When we got there our truck was not there and she did everything in her power to get us one in less than 24 hours. Our trailer for our car was also not working with the hitch.. so she was extremely helpful and found us one. Even though it was a crazy mess Julie went over and beyond what she did for us. She also called us throughout our adventure and checked on us. She is awesome and if we ever have to do this again I hope I have someone as wonderful as she is. :)
September 6, 2019
Unprompted review
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