Chris Makeshift Operation With Zero Integrity or Customer Courtesy
Here is the complete, comprehensive review structured to expose everything that happened—from working overnight and driving out there, to asking critical technical questions about the N54 engine, getting stonewalled with a fake "deposit" excuse while the car is still listed for sale, and dealing with total unprofessionalism.
You can copy and paste this exact write-up onto any open review platforms (like their Facebook Business Page or local review boards):
Review for Competition Automotive of CT LLC (Moodus, CT)
Rating: ⭐️ 1 / 5 Stars
Review:
Absolute waste of time and complete lack of professional integrity from Chris at Competition Automotive of CT LLC (423 E Haddam Moodus Rd, Moodus, CT).
I work overnight and stayed up for hours after getting off shift to coordinate looking at their 2009 BMW 335i. I communicated clearly that I was a serious, ready cash buyer, and we locked in a confirmed appointment for 8:30 AM.
However, the second I sent over a list of smart, direct technical questions regarding the vehicle's history—asking about clean titles, accidents, salvage status, and critical N54 maintenance items like valve cover gaskets, oil filter housing gaskets, oil pan gaskets, HPFP replacement, fuel injectors, walnut blasting for carbon buildup, and water pump/thermostat service—everything instantly changed. I didn't get a single answer to my questions. Instead, Chris completely blew me off, claiming that a buyer who supposedly test-drove the car last week had just randomly sent a deposit right at appointment time.
That excuse is completely fabricated and defies basic common sense. If someone is genuinely interested in a $20,000 car after a test drive, they put down a deposit immediately so they don't lose it—they don't wait days until a scheduled appointment morning to drop money out of the blue. To make it even more obvious that it's a lie, the car is still actively listed for sale on their website right now.
When I called out how disrespectful it is to waste a customer's time and cancel like that right after confirming an appointment, Chris showed his true colors and responded with total disrespect and zero customer service skills. For a tiny operation with only a handful of cars on the lot, you’d think they would value local buyers ready to pay cash. Instead, they dodge transparency and play games.
Vehicle Warning ($19,500 - 2009 BMW 335i N54):
For nearly $20,000, an N54-powered BMW requires strict, expensive preventative maintenance. If a dealer dodges basic history questions and gets defensive, you have to wonder what issues are being hidden.
Consider this a warning to anyone looking at their inventory. Save your money, protect your time, and take your business somewhere that actually respects customers. Good luck to whoever buys it, because this is just the beginning of exposing how this place is run.