Complete Convey Reviews 

18
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

18 reviews

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3.6

All reviews

(18)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor capacity to help

I used this company before, but when I rang to instruct them this time, they just told me they were too busy. That doesn't bode well for a company that supposedly specialises in property!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers - Jess Shacklock

Jess was fantastic from the first contact we had. She responded quickly and efficiently to any questions we had, updated us when necessary and made us feel at ease throughout the whole process. We were first time buyers and had some hurdles to get over, her advice saved us headache and issues further down the line and we were completely compliant. Jess chased the vendors solicitors regularly for updates and always kept us informed. What could have been a very stressful process ended up smooth with Jess’ support and guidance. We would not use anyone else in the future, Thank you Jess!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

House purchase - Emily Dwyer

We very recently used Complete Convey (Bamber Bridge) on recommendation from our Mortgage Broker.
We absolutely cannot fault our appointed Solicitor, Emily Dwyer.
From start to finish we received constant feedback from Emily either via email or phone calls, guiding us through every step and giving us reassurance during waiting periods where things seemed to slow down.
Emily is a credit to the team, we are so thankful for everything. The whole process was so slick, and our input was very minimal.
she took control of everything and was on the ball constantly, and when any update came through we were notified straight away (sometimes receiving emails late in the evening, well out of office hours), even on completion day, Emily called us asking us if the estate agent had called to let us know the keys were ready to collect (they hadn't!!)
Emily, we hope the proprietors read this! Thank you again! you have been the absolute best and we fully appreciate all of your hard work.
We know exactly where to come in the future.
You have been brilliant!

Darren & Lindsey.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Sale/purchase- fantastic service

We recently used Complete Convey for the sale and purchase of our home, recommended to us by our estate agent and what a fantastic service. Mark Ainsworth was amazing, he kept us informed every step of the way, he was extremely efficient and everyone involved commented on how good and responsive he was. His proactivity and eagerness to progress things meant our sale and purchase was completed in 3 months. Once we’d set a completion date there were various factors that could have easily delayed the sale but Mark ensured everything went ahead as planned, going above and beyond to make it happen. We were very pleased with the service and would highly recommend! 5 stars from us, thank you!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

We instructed Complete Convey based on…

We instructed Complete Convey based on recommendations when we were looking to buy and sell and I’m so glad we did. Laura went above and beyond to get both our sale and our purchase through, she was so efficient, communication was on point and it was so reassuring to know that side of matters was covered. Laura worked tirelessly to ensure we worked to timeframes that we needed, even doing investigations that the otherwise were meant to do just to ensure we got matters across the line. Without Laura’s efforts there would be no way that we would have achieved a pre Christmas completion but thanks to her we now have the keys to our new home and can get our family settled in time for christmas.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Service!

My wife and I cannot speak highly enough of Jessica Shacklock who provided an incredible service throughout the entire conveyancing process. Jessica is a wonderful solicitor who not only provided sage professional advice but was highly efficient and personable. Jessica is such a friendly and accommodating solicitor who really puts you at ease. She is super efficient and really agile at responding to any questions or concerns. She supported us so well throughout the entire process of selling our property and the purchase of our onward and we are really grateful that Jessica was assigned to our case. Jessica is emotionally intelligent and has superb communication skills, with nothing ever too much trouble for her. This is the first time we have commissioned Complete Convey to act on our behalf, however given our superb experience we would not hesitate to use the firm again. We will definitely be recommending Complete Convey to all our family and friends. Many thanks Jessica for such a wonderful service, you are a superstar!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Complete Convey were recommended to me by a friend and I will be recommending them to all friends and family moving forward. I don’t often have time to take calls in the working day but from start to finish, Emily responded to all emails and questions quickly to ensure the process of selling and buying a property happened smoothly. She was incredibly persistent in pushing through a date we needed for completion. Their prices are very competitive considering the excellent service they provide.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service!

Emily Dwyer was fantastic throughout the mortgage process. Her professionalism, clear communication, and attention to detail made everything so much easier. She kept me informed every step of the way and handled everything swiftly and efficiently. I highly recommend Complete Convey for anyone needing a reliable and dedicated solicitor. Thank you all.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

House Sale

Just completed my house sale. Dan, once again, did a fantastic job. He is efficient, knowledgeable and extremely professional. We have used him previously for a sale and a purchase and each time we have been impressed. I would definitely recommend. In addition, the people in the office are extremely helpful and friendly.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We cannot recommend our solicitor Ruth highly enough for the incredible work she did on our house purchase. Despite dealing with a difficult and unresponsive seller’s solicitor, she remained professional, calm, and determined throughout. She kept us informed every step of the way, provided clear guidance, and worked tirelessly to ensure everything was handled smoothly on our side. Her expertise and dedication made all the difference, and we truly couldn’t have asked for a better person to support us through this process. Thank you for making what could have been a stressful experience so much easier!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service and thank you!

We used Complete Convey to purchase a new build property at the Pinfold Manor development site in Preston.

Jessica dealt with everything on our behalf throughout the process. Everything was explained clearly, regular updates provided throughout the process, and any issues/challenges with the developer were managed really effectively - meaning that the purchase of our new house was completed without any major issues.

A great service overall and a huge thank you to Jessica for making the conveyancing process so smooth. I would have no hesitation in recommending Complete Convey - thank you again!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service - Professional, Knowledgeable and Responsive

I have no hesitation in recommending Complete Convey for both sales and purchases. Having used a number of Solicitors over the years, I believe that Complete Convey are, hands down, the best I have ever used. They are highly professional, friendly, knowledgeable and responsive. Received regular updates throughout the course of the sale. Simply fabulous service.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

A huge 'Thank you!'

A huge 'Thank you' to Jessica for her performance dealing with the sale of our property. She was professional throughout, efficient, dealt with queries and follow-ups promptly, whilst always keeping us informed. Jessica was committed from start to finish to ensure that the conveyancing process did not drag unnecessarily.

Jessica's performance certainly departed from our experience with other conveyancing solicitors over the years.

We would highly recommend her and Complete Convey's support staff are also worth a positive mention.

R & D M (Sellers)

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

I would like to thank Lauren for her excellent work on the Wester Drive transaction. I was referred to this firm by an estate agent I know and trust, and I am very pleased with the results.
I have dealt with many companies and solicitors over the past few years, and I have to say that her professionalism, attitude, and commitment to my case were second to none. The transaction was very tricky and difficult due to issues with the land, but Lauren handled it well, exploring all avenues with my best interests in mind.

I would like to thank you again for your brilliant work on my purchase. I highly recommend their services, and I will be returning to instruct them again very soon.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

An absolutely sterling level of service! Jessica was dealing with our first house buy, we couldn’t of felt more at ease throughout the whole process (which we all know is super stressful) we were kept well in the loop on our progress and she made it so easy for us as first time buyers to understand the next stages. Reasonable price with a 5* service.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND them

HIGHLY RECOMMEND them. Our experience for our house purchase with JAMES YATES, based at the PRESTON Office was excellent; very professional. James is clearly very experienced and knowledgeable in this field. We would not hesitate to use him again in the future and I would certainly recommend him to any family/friends. We had a very smooth & seamless process and communication was 100%. We honestly had a great experience with Complete Convey. Look no further.

February 4, 2022
Unprompted review

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