I’ve done a lot of online trainings, but Compliant City stands out. The commitment to excellence shows from registration to delivery. Sessions start on time, materials are relevant, and the trainers a... See more
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Compliant City really walks the talk when it comes to excellence in teaching and learning. I joined one of their webinars last month and the quality was top tier. The facilitator broke down complex to... See more
The link to event wasn't sent after paying the fee. I had to follow up several times without any responses. Link was sent last minute so technology wasn't set up appropriately to be able to attend l... See more
Company replied
There was a lot of great information. A rocky start with the getting the presentation going. Speaker was very good, but I didn't feel that the person introducing her was very good. She was having... See more
Company replied
Company details
Written by the company
Compliant City sees education as a commitment to excellence in both teaching and learning. We at Compliant City really believe in the educational process. We believe that learning is an ongoing process. It is a never-ending circle. Compliant City’s primary goal is to give you the best and most pertinent webinars and online training to improve your quality of life and the growth of your business.
Contact info
444 Alaska Avenue Suite #BOW750 , 90503 , Torrance, United States
- +1 213-493-6021
- support@compliantcity.com
- compliantcity.com
3.6
Average
34 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The moderator was very hard to…
The moderator was very hard to understand. The presenter was more wordy than necessary which made things confusing at times.
Thankyou.
October 21, 2024
Reply from Compliant City
Thank you for sharing your experience with us. We’re sorry to hear that the session didn’t meet your expectations, especially regarding the clarity and pacing of the content. Your feedback is invaluable, and we’ll use it to ensure our moderators and presenters provide clearer, more concise sessions in the future.
If there's anything specific we can do to improve your experience, please feel free to reach out to us directly at support@compliantcity.com. We appreciate your input and look forward to providing a better experience next time.
Best regards,
The Compliant City Team
It wasn't what I expected
It wasn't what I expected. I would have liked more information on the submission process, and IRIS.
I feel like it was basically, "There is a new form but don't worry, it's no big deal, just start using it now."
The trainer presented what he had in clear fashion, but it was very basic.
October 16, 2024
Reply from Compliant City
Thank you for your feedback. We're sorry to hear that the webinar didn't fully meet your expectations. We strive to provide valuable content, and we appreciate your input about wanting more details on the submission process and IRIS. We’ll certainly keep this in mind for future webinars to ensure we cover such topics in greater depth.
If you have any specific questions, feel free to send them to us. We’d be happy to forward them directly to the speaker and provide you with detailed answers via email.
We appreciate your time and hope to better meet your expectations in future sessions!
Best regards,
The Compliant City Team
Lots of good information
Lots of good information. I would prefer to see one on just 1099-NEC and W9 completions. The only reason I did not leave 5 stars was because I could not understand JW at all.
October 22, 2024
Unprompted review
Reply from Compliant City
Thank you for your review and for bringing this to our attention! We’re glad to hear you found the content helpful and appreciate your suggestion for a session on 1099-NEC and W-9 completions—great idea! We're also sorry for any difficulty understanding JW during the webinar, and we’ll work on improving clarity for future events.
Your feedback is important to us, and we're always looking to improve. If you have any further suggestions, feel free to reach out. We hope to earn that 5th star next time!
Best regards,
The Compliant City Team
Great product and exceptional customer service!
Great experience! I had some issues on my end with mail filters blocking my receiving the email. Customer Service team promptly reached out and helped! Great webinar backed by a great service team! Definitely recommend and will use in the future!
October 9, 2024
Reply from Compliant City
Dear Timothy,
Thank you so much for updating your review and giving us a 5-star rating! We’re thrilled to know that you had a positive experience, and we truly appreciate your kind words. Your feedback is incredibly valuable to us, and it’s great to know that we could assist you in resolving the matter.
If you ever need further assistance, please feel free to reach out—we’re always here to help!
Best regards,
Compliant City Support Team
Professional and Effective Presentation
Margie delivered a clear, engaging presentation on i-9 updates and compliance. The content was well-organized, easy to follow, and supported by strong visuals. A professional and insightful session with useful takeaways.
October 11, 2024
Unprompted review
Reply from Compliant City
Thank you for the wonderful feedback! We’re thrilled to hear that you found Margie’s presentation on I-9 updates and compliance engaging and insightful. At Compliant City, we strive to deliver clear, valuable content that supports our audience, and it's great to know that the session provided useful takeaways. We’ll be sure to pass your feedback on to Margie as well!
We look forward to having you join us for future webinars.
The sound kept going in and out
The sound kept going in and out. I logged on and off several times but was unable to hear most of it.
August 5, 2024
Reply from Compliant City
Thank you for your feedback. We apologize for the experience you had. The sound interruptions were due to the speaker taking brief pauses during the webinar, which may have appeared as sound issues. Our system was functioning correctly, but we regret any inconvenience this caused. If you missed any key points, please contact our support team for further assistance or access to the recording.
The audio can be improved
The audio can be improved. Everytime there was a pause, I got distracted from the content and thought I was missing information.
August 2, 2024
Reply from Compliant City
Thank you for your feedback. The pauses you noticed were from the speaker taking breaks during the webinar, which may have caused some confusion. Our system was functioning correctly, but we understand how this could be distracting. We'll work with our speakers to improve the flow in future sessions. If you’d like to revisit any part of the content, please reach out for access to the recording.
It wasn't helpful for new laws--too…
It wasn't helpful for new laws--too basic and a waste of money
July 23, 2024
Reply from Compliant City
Thank you for your feedback. We're sorry to hear that the content didn't meet your expectations. We strive to provide valuable insights, and your input helps us improve. If you're looking for more in-depth coverage on specific laws, please let us know, and we'll do our best to address your needs in future webinars.
Your company was very responsive to the…
Your company was very responsive to the emails I sent.
April 12, 2024
Reply from Compliant City
Thank you for your kind words! We’re glad to hear that you had a positive experience with our responsiveness. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Reply from Compliant City
Thank you for your feedback. We provided the recording link to your email within 24 to 48 hours, as per our standard process. It appears the review was submitted on the same day the recording was made available. We strive to deliver timely service and appreciate your understanding. If you have any further questions or need additional assistance, please feel free to reach out. We hope you'll consider updating your review.
Not what I expected
The webinar was informative. However, the presenter was distracted throughout entirety of the presentation. I could hear her typing in the background and she would pause during the presentation. The webinar was moved twice, but I wasn't notified the 2nd time, until I contacted customer service.
January 24, 2024
Reply from Compliant City
Thank you for sharing your feedback! We're glad to hear that you found the webinar informative. We apologize for any distractions during the presentation and the inconvenience caused by the rescheduling. Your insights help us improve, and we'll strive to enhance the overall experience in our future webinars.
Very informative
August 17, 2023
Very Useful and Timely Information
The facilitator was down to earth, knowledgeable and caring.
June 24, 2023
Reply from Compliant City
Thank you Warren for your feedback! We're thrilled to hear that you found the information provided to be useful and timely. Our team works hard to ensure that our content is both informative and relevant. We're also glad to hear that the facilitator was able to connect with you by being down-to-earth, knowledgeable, and caring. It's our goal to create a positive learning experience for all of our participants. If you have any further comments or questions, please don't hesitate to reach out.
Reply from Compliant City
Thank you for your feedback, Andrea! We're thrilled to hear that you found the webinar informative and gained a wealth of information from it. Our team works hard to deliver valuable content and we're glad it resonated with you. If you have any further questions or need additional resources, please don't hesitate to reach out. We're here to help!
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