Product is great, customer service is dismal
Product is great and very effective.
Customer service not so much. Had a series of issues with the app. Dealing with them via their AI chatbot was hopeless. It kept telling me that my version of the app was different to other people’s (it was latest version from AppStore).
Haven’t been able to get the app to load for a few weeks now. Not getting much help on that either.
Still, the product is being delivered on time so I can’t he completely negative.
