I had a really great experience with this company and felt it was worth sharing. Everything from start to finish was smooth and professional, and it’s clear they genuinely care about their custome... See more
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I recently dealt with this company via eBay. The transaction was trouble free, comms was excellent and Vanessa was extremely pleasant and helpful. Thank you Vanessa.
Ordered a replacement power supply for my vintage Power Mac G4 MDD and so far it’s working perfectly. Delivery time to Sweden was exactly 1 month, but that’s to be expected. Many thanks to Computer Wo... See more
Company replied
I had an excellent experience shopping at computer wold! The selection of computer parts is top-notch, with everything I needed in stock. The website is easy to navigate, and shipping was fast and rel... See more
Company details
Contact info
Office 3906, 39/F, The Center, 99, 00000, Queen’s Road, Central,, Hong Kong
- Tel +1 (786) 292-0918
- service@computer-world.pro
- computer-world.pro
4.5
Excellent
413 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
fantastic service would recommend to…
fantastic service would recommend to any one :)
April 13, 2023
Unprompted review
Great customer to deal with
Great customer to deal with. Smooth Transaction and excellent communication
March 27, 2023
Unprompted review
Excellent Service.
Excellent support & service from this company.
well recommended supplier and receiver of computer parts.
Regards.
April 7, 2023
Unprompted review
A good customer from our eBay store…
A good customer from our eBay store (ProEarth Tech). We look forward to future business with you!
April 7, 2023
Unprompted review
Misleading shipping with wrong article receiver.
I purschased a product that I needed for my computer and hade to wait more than 3 weeks for it to arrive and when I was on their website it looked like it was from sweden and it was not clear that I would have to wait for it to be shipped all the way from China! It even said olika their website that it would be shipped fast same day which was not even the case. I asked to send it back for a refund as I was not longer needing the product and they want me to send it all the way back to shenzhen. What a joke and they even send me the wrong fan with other connector even when the article number is the same as my old one that broke. Be careful when ordering here and there are alot better sites if you search abit more which unfortunately I didn't do.
April 6, 2023
Unprompted review
Reply from Power-Factory
Hello Niklas Fernström,
The product was not delivered to you in 3 weeks as you say but in 16 days as shown by the tracking number ES10022746192510001010001E0N. You have chosen the free delivery option and we have never claimed to deliver the product faster. In addition, the product was shipped the same day of your purchase as announced. (Anyway you made a mistake when purchasing the product and you ordered a product incompatible with your computer)
You received exactly what you ordered. You made a mistake when purchasing your product and we ask that you return the product to obtain a refund. This is all pretty normal, right? You received exactly what you ordered.
We have never claimed to be a Swedish company and sometimes indeed our products are shipped from Asia, which is quite rare.
If you want a refund you just have to return the product to the address indicated.
THANKS
This company is based in France
This company is based in France, which was not made clear on their website - I was sent the wrong article purchased, when I complained I was told that I have 5 days to return it with very confusing returns process. In Uk we have a statutory 14 days. As they say Caveat Emptor
March 13, 2023
Unprompted review
Reply from Power-Factory
Hello David Court. We have given you the return address in France of our partner to facilitate the process of returning the package and that you obtain a refund more quickly. In addition, you don't have 5 days to return the product, you have a 365 day guarantee... So you can request the return of the product within 365 days, on the other hand, indeed once you have requested the return of the product within 365 days of purchase, you have 5 working days to provide us with proof that the product has been sent and give us the tracking number. This follows a large laxity of some customers, our partners waited months for the product and in the end, the customer never sent it back... Understand that we do not ask you that the product be with us within 5 days but we would like to receive the tracking number within 5 days. The goal being that you get the refund or exchange the fastest, right? I hope it's clearer now. (this being even if you provided us with the tracking number 10 days later, that wouldn't really be a problem either, but sometimes some customers sent the return package more than 200 days later...)
Perfect transaction
Perfect transaction, smooth and easy, Great communication. Looking forward to deal with you again. Thank you very much.
February 8, 2023
Unprompted review
Highly recommended!
Everything went very well. Serious and professional, highly recommended!
March 1, 2023
Unprompted review
Fast Payment
February 28, 2023
Unprompted review
Great servise
Great servise, fast and super friendly, will use again in future. Thank you !
January 8, 2023
Unprompted review
Excellent Top Professional Services
Excellent Top Professional Services , highly recommended. Many Thanks
January 7, 2023
Unprompted review
Great person to work with.
January 6, 2023
Unprompted review
A positive experience
A positive experience. Friendly and professional people.
January 7, 2023
Unprompted review
Prompt payment and good communication.
January 8, 2023
Unprompted review
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