Concept Fertility Reviews 

122
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After having a really difficult experience at another clinic, coming to Concept Fertility was such a breath of fresh air. From the very beginning, they made me feel welcomed, safe, listened to and... See more

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Rated 5 out of 5 stars

IVF made our parenting dreams come true. We now have a perfect 2 week old who has truly made our family complete. We chose Concept after months of research and speaking to lots of different cli... See more

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Rated 5 out of 5 stars

We had a wonderful experience with concept fertility. All the staff members were excellent and always trying to make us feel comfortable throughout the process. It came a time when we started to thin... See more

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Rated 5 out of 5 stars

We can’t thank the entire team at Concept Fertility enough for the care we received throughout our fertility journey. From our very first consultation, the entire team made us feel heard, respected, a... See more

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Company details

  1. Fertility Clinic

Written by the company

Concept Fertility is a specialist fertility clinic in London providing personalised and evidence based fertility testing and treatment for individuals and couples at various different stages of their journey. The clinic helps to support a wide range of patients, including single women and same-sex couples. Concept Fertility offers comprehensive fertility treatments, including IVF treatment, frozen embryo transfers, intrauterine insemination (IUI), ovulation induction, and fertility preservation. We have experienced medical and support teams to guide you at every stage of treatment, helping you understand your options and choose the most appropriate treatments. Alongside fertility treatments, we also offer fertility testing, including HyCoSY, Aquascans, genetic analysis, semen analysis and sperm DNA fragmentation testing. Concept Fertility also provides egg freezing, embryo freezing, and sperm freezing and storage, supporting both medical and personal fertility planning. All treatments take place at our purpose built clinic in Putney, south west London. With on-site consulting rooms, an operating theatre, recovery facilities, and a modern fertility laboratory, Concept Fertility delivers end-to-end fertility care in one location. If this is your first step, our one-stop fertility diagnosis packages offer a clear and reassuring starting point. If you have previously had tests or treatment elsewhere, you can book a consultation and bring your information, either in person or online.


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4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Forever grateful

Concept Fertility changed our life! We made an appointment with them after the NHS told us that we had no chance of having kids. Despite our challenging condition, the amazing team at Concept ran a few tests and walked us through the IVF process (the only chance for us). They were kind, informative, supportive and very transparent through the entire process. After 2 cycles of IVF, we got pregnant and 9 months later we have a beautiful and healthy baby boy. I couldn't recommend them enough - a caring team who goes the extra mile to create magic!
Thanks again x

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and empathetic

The team at Concept Fertility were fantastic, always professional and empathetic. We were lucky to be successful on our first attempt at ivf and welcomed a beautiful little girl in 2023.

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic care during a fragile time of life

My husband and I have Concept Fertility to thank for our beautiful little girl. We had such a positive experience with the clinic. We did not feel rushed into getting treatment; it really felt as if the clinic had our best interests at heart, rather than pushing to make money from us. We very much appreciated Concept's clear communication and supportive team. We felt in excellent hands under their care. I have already recommended their services to other people in my life and, should we need to in the future, we will definitely be returning for further support.

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Positive IVF Experience

We had a great IVF experience at Concept and my husband and I agreed at the end of our treatment that, regardless of the outcome, the experience had been really positive. The medical staff were all professional and supportive. All our questions were answered and we were kept well informed. Happily we were successful in our treatment and now have a 8 week old baby boy.

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

A clinic that truly goes above and beyond!

I have nothing but good things to say about Concept Fertility. We honestly could not have picked a better clinic to help us on our journey to start a family!

Every single member of staff at Concept are genuinely lovely and friendly people, who make the whole stressful process of fertility treatment, so much more enjoyable than we could have ever thought possible.
I always looked forward to my appointments (even if they came with bad news), purely because of how pleasant it was just getting to see and talk to all of the Concept team.

Not once did we feel like our questions were left unanswered, or made to feel like our concerns weren’t being heard.
We had previously been through the NHS and 1 other private clinic that constantly made us feel like we weren’t involved in the decision making, and we were also made to feel as if some of our problems were not going to be easy to overcome. Concept have only ever made us feel as though we were just a few steps away from finally getting our baby.

Thanks to Concept and their absolutely outstanding care and support, we now have our beautiful daughter and we could not be happier or more grateful!

We are now planning to go back again for baby number 2 in 2023 🥰

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Our experience at the clinic has always…

Our experience at the clinic has always been welcoming, professional and exceptional. From the initial consultation to telling us the good news!
They made the journey so much better and whenever needed, the team have always been around. They go above and beyond what is expected. Thanks to them we have our little girl and now,baby no 2 on the way! We're so thankful and forever grateful to Dr Ojha,Dr Onur and the lovely nurses.
Would highly recommend the clinic!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Success story!!!

If it wasn’t for all the staff at concept fertility I wouldn’t have my three beautiful children. I have twins through my first round of IVF and a third child ten weeks ago from an embryo transfer. The clinic was supportive, caring and very professional. I would highly recommend!!!!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Caring and professional fertility treatment

Concept Fertility have been absolutely wonderful.
They were honest, realistic and supportive from the start and provided professional but warm care throughout the process.
The clinic is in a great location - both easily accessible and pleasantly situated, right by the river.
Concept Fertility provided excellent care and accessed our needs holistically, not just focussing on my raised BMI.
We are so delighted to be able to bring our daughter into the world, and would not have been able to do this without Concept Fertility.
If you need help with your fertility, go to Concept Fertility.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Professional, polite and friendly clinic.

This clinic is amazing and we highly recommend them. As a same sex couple, we visited a few clinics in our local area but Concept had the best 'feeling' about it - it felt personal not that we were just another number/statistic. The staff were professional, polite and friendly. They always took their time to answer any questions or queries we might have. They explained each step of our process and carefully explained why they thought we should try IUI first and IVF only if we weren't successful (making us confident that they were not just trying to get as much money out of us as possible!). They supported us to find donor sperm, provided counselling (a requirement for using a donor) and organised prescriptions quickly, even supplying medication the same day when the pharmacy weren't able to supply it for a week. The procedure rooms were clean, well maintained and were as relaxing as possible (given the situation!). We were successful with our second attempt and they maintained contact to ensure that the pregnancy was going okay. We now have a beautiful baby and won't hesitate to use them again in the future.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

A super lovely team

A super lovely team, that supported us through our IUI journey.
We first attending an open evening, followed by a consultation and scans. All information given to us were very helpful and assisted us in making decisions.

We are very happy to have found the clinic and for their help.

Thank you :)

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Two beautiful children later..

Two beautiful children from one fresh and one frozen IVF round. I cannot thank Concept enough and feel incredibly lucky to have had their support and such a successful outcome. All the staff we came across were so lovely and supportive.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I visited concept in March 2021 after being diagnosed with unexplained infertility and proceeded with IVF in 2021.

The staff across the board were extremely helpful, knowledgeable, personable and kind. I felt like I fully understood each step of the process which was very important for me.

I feel blessed that I’m now 23 weeks pregnant and I can’t thank the team enough

October 9, 2021
Unprompted review
Rated 1 out of 5 stars

This clinic is just a joke.

This clinic is just a joke.
Went for the egg retrieval and when i was awake from the aneasthesia I was told by Dr Ohja they have to abandoned the procedure as they were unable to collect the egg and they tried mutliple times.
I was not made aware that i was bleeding. There was no duty of candour.
I woke up in severe abdominal pain and was given buscopan. Eventhough i told nurse that I was unable to pass urine I was discharge home. My husband and felt they wanted us out of there cause we felt there was something not right. Went home that day without passing urine and still I was in severe pain.
To open my bowel and passing urine was a problem as I was in agony.
Few days after I went to an Nhs hospital with severe lower abdominal pain, and right sided pain. Had MRI and Pv ultrasound scan and it was found that I heamatoma above the fundus of the uterus, blood in the pelvic area and right ovary heamatoma who became infected and end up staying 15 days in the hospital.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing clinic & next to none duty of care

Myself & my husband thought that we lost all hope trying to conceive for 6 years, and Concept fertility not only restored my faith but made the process extremely easy, suffering from PCOS, Dr Ojha’s expertise knowledge & care lead me to conceive once my PCOS was controlled. I thank Dr Ojha & the team for the next level care & professionalism. I am now 9 weeks & counting.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

My experience with Concept has been amazing

My experience with Concept has been excellent. Concept partnered with my clinic over in the US. Before travelling to the US all the testing and preparation work pre embryo transfer was carried out at Concept. The staff from the patient coordinator and receptionists to the nurses and doctors were amazing, very approachable, knowledgeable and friendly. At what can be an uncertain and anxious time, the staff listened, gave amazing advice based on years of experience. I always felt I was listen to at every appointment I had. I was never rushed and my concerns were never brushed over. Even though my clinic was based over in the States Concept treated me as their patient. The care and support I received was outstanding and would strongly recommend them to anyone considering fertility treatment.

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, personal, informative, responsive, kind and thoughtful.
We felt in the best safest hands during one of the more challenging and sensitive moments in our lives.
The whole process and everyone who took care of us were exceptional, which stood out even in the private sector.
We've recommended Concept Fertility Clinic to friends and are so happy to have this opportunity to write this recommendation because they deserve all the praises I can write and many more I cannot articulate right now. One of a kind in their knowledge, treatment and care.

March 9, 2020
Unprompted review

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