Concord Health Supply Reviews 14

Reply from Concord Health Supply

May 5, 2026

Thank you so much for your 5-star review! We're delighted to hear that you're enjoying our hand sanitizing wipes — the convenient individual packaging and safe ingredients are features we know our customers really value. At Concord Health Supply, we work hard to source quality health and safety products at competitive prices, and it's wonderful to know that our service and pricing hit the mark for you. We appreciate your support and look forward to serving you again!

Reply from Concord Health Supply

Jan 16, 2026

Thank you for your excellent 5-star review and for choosing Concord Health Supply! We're thrilled that our customer service rep provided professional, courteous assistance by explaining the various ear lobe pulse oximeters (including trusted brands like Nonin and Masimo ear clip sensors), covering models, costs, and your additional questions. It's fantastic that he exceeded expectations with flexible shipping options—even on a late-day call—and that our prices on medical items were competitive with other websites.

We pride ourselves on offering reliable ear lobe pulse oximeters and ear clip sensors for accurate SpO2 monitoring, backed by exceptional support. Your feedback means the world—thank you, and we look forward to assisting you again soon!

Reply from Concord Health Supply

Jan 16, 2026

Thank you for your wonderful 5-star review and for choosing Concord Health Supply! We're so grateful for your kind words about John and his outstanding customer service. We're delighted to hear that he was very helpful, patiently waited for the information you needed, quickly reached out to the right department when necessary, and followed up with you by email by the end of the day—even when the answer wasn't immediate.

At Concord Health Supply, we pride ourselves on responsive, caring support like John's. Your feedback means the world to us—thank you again, and we look forward to assisting you anytime!

Reply from Concord Health Supply

Updated Jan 16, 2026

NOTICE: This reviewer has repeatedly left negative feedback across many vendors and platforms, having the same problems with all, which may not reflect typical customer experiences. We encourage looking at a broader range of reviews to get a balanced perspective.

Hello Dr. O'Brien,

Thank you for your feedback. We are very sorry that you were left with a negative impression of our company. We take pride in our customer service and made significant efforts to assist you, including involving the manufacturer’s leadership and our executive team, as well as sending multiple prepaid return labels from both the manufacturer and our company.

We understand your hesitation, but we must inspect these medical devices upon return before a refund is issued. This is a standard industry practice to ensure safety and honesty, and is clearly stated in our written policy. Because the item was never returned to us, we could not complete the refund process. We wish you the best.

Reply from Concord Health Supply

Apr 1, 2025

Thank you for your review and your business!

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the fantastic 5-star review! 🌟
We’re delighted to hear that John provided patient, knowledgeable, friendly, and attentive service while solving your issue quickly. Outstanding customer service is what Concord Health Supply is all about, and feedback like yours makes our whole team smile!

Thank you for trusting Concord Health Supply – we truly appreciate you and look forward to helping you again! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the wonderful 5-star review and for updating your experience! 🌟

We’re truly grateful that John was able to turn things around by listening to your needs and recommending the multi-site handheld pulse oximeter with earlobe sensor that delivers the accurate, consistent readings you were looking for. Outstanding customer service and finding the perfect solution—even when the first device isn’t quite right—is exactly what Concord Health Supply strives for every day.

We’re so happy you now have a reliable pulse oximeter that works great for you, and we sincerely appreciate you giving Concord Health Supply the chance to make it right.

Thank you again for your trust and kind words—customers like you make our work rewarding! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the fantastic 5-star review! 🌟

We’re so glad our team could deliver the amazing, patient, and thorough support you deserved—helping you download the correct Masimo app, pair your Masimo Pulse Oximeter MAS-9909 to your iPhone, sending the documentation link, and walking you through the display and settings step by step. Providing first-class customer service is at the heart of Concord Health Supply, and we’re honored you called us a first-class company!

Thank you for choosing Concord Health Supply and for your kind words—we truly appreciate you! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the wonderful 5-star review! 🌟

We’re truly touched that you called our support Amazing Customer Service! John and the team are dedicated to going above and beyond—especially when it comes to helping families monitor oxygen concentration and pulse rate for special needs loved ones. We’re so glad we could troubleshoot your device, provide the correct parts, and keep your daughter safely monitored at home.

Thank you for your trust, your kind words, and for recommending Concord Health Supply—we’re honored to have you as a returning customer! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the fantastic 5-star review! 🌟

We’re delighted to hear you’re very happy with your CONTEC wrist pulse oximeter and that Concord Health Supply has become your trusted source for this favorite device! It means the world to us that you’ve experienced quick delivery on every order over the years and fast, hassle-free refunds when needed.

Thank you for your continued loyalty and kind words – we truly appreciate you and look forward to serving you again soon at Concord Health Supply! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the outstanding 5-star review and for taking the time to write such a detailed and thoughtful one! 🌟

As a retired physician, your trust means the world to us. We’re truly grateful that you found our sales team very knowledgeable, quick to help, and able to resolve the non-intuitive battery installation issue with your Nonin 9590 pulse oximeter right away. We’re proud to carry the superb Nonin 9590—a professional-grade device trusted for accurate readings in personal, emergency, and clinical settings—and thrilled it’s served you so well for home use, your church emergency kit, and your friend with asthma.

Thank you for choosing Concord Health Supply again and again, and for your generous recommendation. Customers like you inspire us every day! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the fantastic 5-star review! 🌟

We're honored you called us a Great Company! At Concord Health Supply, delivering top-quality products, fast shipping, and exceptional service is what we’re all about. Your kind words mean the world to our team!

Thank you for choosing Concord Health Supply – we truly appreciate you and look forward to serving you again soon! 😊

Reply from Concord Health Supply

Nov 21, 2025

Thank you so much for the fantastic 5-star review! 🌟

We’re absolutely honored by your words: “This is a company you can trust. Highly recommend.” Hearing that from you truly means the world to John and the entire team at Concord Health Supply! We’re thrilled John could guide you to the perfect O2 wrist monitor, make the app setup and nightly recording effortless, and ensure everything—from the simple instructions to printing results for your doctor—was smooth and stress-free.

Thank you for placing your trust in Concord Health Supply and for the wonderful recommendation—we’re grateful to have earned it! 😊