CONDITION® Reviews 155

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting the excellent materials and comfortable fit across various items like t-shirts, shorts, and tracksuits. People appreciate the versatility of the clothing for different activities, from running to gym workouts, and highlight the stylish yet subtle designs. The ordering process is generally described as easy, and many reviewers experienced fast shipping and efficient delivery services. However, some customers also noted issues with customer service, including delays in communication regarding exchanges, incorrect items being sent, and slow responses to inquiries. A few other people also felt that the product quality was poor, citing issues like stitching coming away, broken pocket linings, and items not being fit for purpose.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality, often describing items as premium,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as premium, high-quality, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting easy ordering and fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased for partner who loves the feel, style and quality of the pieces that are versatile to wear for running, padel, gym etc. ticking all boxes. We had to exchange sizes and that process was e... See more

Rated 4 out of 5 stars

Easy ordering and delivery. There was a small quality issue which was resolved quickly and efficiently. The items, soft luxe t’s were great. Comfortable and wash well too.

Rated 5 out of 5 stars

The fabrics are super nice, and the delivery was also rapid! I would say that they fit just the tinniest bit smaller than some other sportswear, largely because they are an athletic fit. That said, I... See more

Rated 5 out of 5 stars

Having spent thousands of pounds, i think it’s only right if i review condition. I’m a loyal customer to condition, and for good reason. Talk about class, it’s the perfect wear for bodybuilding, comba... See more


Company details

  1. Activewear Store

Written by the company

Athletic essentials with a minimalist look and feel. Built with Functionality and durability in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The fabrics are super nice

The fabrics are super nice, and the delivery was also rapid! I would say that they fit just the tinniest bit smaller than some other sportswear, largely because they are an athletic fit. That said, I often wear oversized clothes these days, so I may just not be used to it. But all in all, it's super nice quality sportswear.

August 29, 2025
Rated 5 out of 5 stars

Quality is great.

Quality is great, fits well. For such a low price point for quality is unmatched.

Did receive wrong colour shorts in order that was rectified. If anything wanted me to order more as quality and colours looked great.

June 11, 2025
Rated 5 out of 5 stars

Excellent clothing line and service

Excellent clothing and service was superb even a return for a smaller size was smooth. Came across their range through someone else and the quality of items is first class and I will be a repeat customer for sure . Keep it up all at Condition as you are smashing it so far . Cheers Andy

June 9, 2025
Rated 1 out of 5 stars

Beware of 14 day return policy

Beware of 14 day return policy - no flexibility!
I was one day over the return policy due to being out of the country and getting to the package late. I was also impacted by bank holiday post office closures. Wrote to see if there was an exception that could be made but was declined. Customer services were responsive, a Gift card was offered but this is not the outcome I would have liked. I think you would expect more from a larger company to facilitate an exception given the circumstances. Now out of pocket over £250 which is not an insignificant amount.
Reason for return was product fit is not right for me and quality not quite up to expectation. Won’t be recommending to others.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Really nice stuff, helpful staff.

Really nice stuff, Royal Mail had made a mistake with the order but the team was very helpful replied super fast and offered help many times, the packaging was done very nicely the tissue and nice zip lock bags are a lovely touch along side free returns with the label included. good to see a nice quality, good customer service brand. It’s difficult to come across these days, just please keep it this way and remember this customer service once you get even bigger.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality, Tee's feel like a cloud !

Having first seen their clothing at Harvey Nichols. The quality of their everyday T-shirts is absolutely incredible, and the service is top-notch. I always make an effort to leave feedback for businesses, as I understand how important it is for up & coming startups - keep up the fantastic work, guys!

P.S. I've ordered so many tees, one for every day, that people might think I’m not even changing my clothes! 🤣

Order #4145

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

I can not fault

I can not fault!

Priced correctly, delivered in no time at all and fits perfectly!

This is always something I’m cautious of when buying clothes online, but I couldn’t be happier with the fit.

Will definitely be purchasing more in the future!

January 6, 2025

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