Condor Cycles Reviews 10,377

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, competitive pricing, and efficient delivery services. Many highlight the availability of genuine and niche parts, often at better prices than manufacturers, and appreciate the swift international shipping with transparent handling of taxes. The service, including repairs and advice from staff, is frequently described as exceptional, with many noting quick turnaround times and helpful communication. However, some customers also noted occasional issues with delivery times, with a few experiencing longer waits than expected or problems with lost shipments. A small number of people were dissatisfied with receiving incorrect parts or products that did not meet their expectations, such as a bike accessory that proved faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good and competitive pricing,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several purchases online without a single issue. Price good, genuine parts, efficient Royal Mail ( including next day) delivery but mainly they actually have the parts ...not just another... See more

Rated 5 out of 5 stars

Condor was the only source I could find for a Campagnolo Calima wheelset. Being located in midwestern USA, I was hesitant to order from an unfamiliar business in the UK. Online reviews and AI queries... See more

Rated 5 out of 5 stars

A great company to buy from with real heritage. Service and product selection is excellent with Campagnolo spares and tools a highlight. This purchase is for my Mallorca cycling week and having used... See more

Rated 5 out of 5 stars

I’ve shopped with Condor for several years now. When I review a Cycle store there are 2 pending questions. Reliability and trust worthiness. Condor has it in spades. They always have what I need in st... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Building bespoke bicycles since 1948. We offer a large selection of clothing, accessories and components, full workshop facilities and a fitting service.

Over 70 years of service — London's oldest premium road cycling store

Written by the company

Free returns
Free and easy returns on all UK orders.
Free UK delivery and free store collection
Get free UK delivery on all orders over £30 and free worldwide shipping on bicycle framesets. Our free click and collect service lets you order online and collect at your convenience. Orders are usually ready for collection within 1 hour of placing your order.
Interest free finance
We have a range of finance options available for various levels of spend.
Same day dispatch
We are proud of our customer first approach. Paid shipping orders placed by 2pm are dispatched the same day.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

Fratello disc - buying and initial riding experience

I am a 63 year old experienced recreational cyclist who sometimes does sportifs. After my fixie bike broke, I needed a bike that I could ride through the winter and which was less aggressive than my 15yr old Time carbon race bike. I plan to still be riding the new bike through my 70s.
So I wanted something with relaxed geometry, modern, reliable and a bit ‘timeless’. Condor guided me towards the steel-framed Fratello disc. I matched this with a Chorus groupset (my race bike is also Campag) plus hand built alloy wheels with mudguards to cope with the rough country lanes where I live.
I did a bike fit in the shop as part of the ordering process. I was glad I did this and felt I was listened to and well advised on the set-up.
To ride, the Fratello is clearly not as lively or light as my race bike, but it zings along really comfortably and handles with a ‘solid’ quality. The groupset feels very familiar and just works. The wheels have 32mm tyres which are wider and cope noticeably better with road conditions than the 25mm I am limited to on the Time. One learning was not to try summer race tyres for winter, thorn-infested local road conditions. Obviously.
I’m really happy with the bike, it is a pleasure to ride. Many thanks to Condor. Oh, and I think it looks great.

February 17, 2026
Rated 5 out of 5 stars

Quality service

I bought a pair of wheels online from Condor. They were very well packed, quickly dispatched and quite a reasonable price. Five stars.

February 20, 2026
Rated 5 out of 5 stars

Condor Cycles is an outstanding cycling store

Condor Cycles is an outstanding cycling store in London, offering a wide range of premium and beginner friendly products. They are a major stockist of campagnolo components and products and IMO experts in installations, repairs and part replacement. The staff are knowledgeable, support, and provide both formal and informal consultation as and when required. I’m always well informed throughout the process of a bike build or part repairs or queries. I highly recommend Condor Cycles and plan to continuing supporting them. I encourage you to check them out!

March 13, 2026
Rated 5 out of 5 stars

I ordered three items

I ordered three items: a Brompton tyre; new front wheel and dynamo kit. All arrived safely and in perfect condition within a couple of days of ordering.
I understand that they are a Brompton approved dealer, so I would order from Condor again and would highly recommend them.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Condor Cycles serviced my 15 year old…

Condor Cycles serviced my 15 year old Brompton last week and they did a brilliant job. The whole customer service from start to finish was first class. They booked my bike in, gave me a rough idea of the cost and then confirmed this after detailed inspection. They also do not over sell you replacement parts that you don't need. Cannot fault them. Bravo

March 11, 2026
Rated 5 out of 5 stars

Rebuild

Needed to replace my 20 year old Shimano 10 speed set up including brakes.
Found the website easy to use and selected a full tiagra group set.
Great price, quick delivery.
Thanks

February 18, 2026
Rated 5 out of 5 stars

Condor - great UK vendor for US customers

Condor was the only source I could find for a Campagnolo Calima wheelset. Being located in midwestern USA, I was hesitant to order from an unfamiliar business in the UK. Online reviews and AI queries were all quite positive, so I ordered the wheels. And I'm glad I did. Great price, low international shipping and my wheels were delivered across the pond very quickly. So, I've found a great new vendor that I can highly recommend for US cyclists!

February 17, 2026
Rated 5 out of 5 stars

Condor was always a "gold standard"…

Condor was always a "gold standard" establishment when I was an elite amateur racer in the 80s and 90's. Beautiful frames and heavily involved with racing at the highest level. It was a pleasure therefore to order a product from Condor. Great price, easy site to order from and rapid delivery. Best wishes to all at Condor! 🙂

February 16, 2026

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