Sam was very engaging and knowledgeable. There were 13 of us and he knew all of our names within 15 minutes which was a great example of engagement and how to make a simple but important connection wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The content was really interesting and informative but it was Sam who absolutely brought the course to to life. Sam did an absolutely fantastic job. i bookeds this course for our GM's, which are a har... See more
Company replied
Fantastic Training delivered by Chris. Thank you so much for your help, you have given us a lot of valuable knowledge that will help us going forwards.
Company replied
Completed Managing Conflict On The Phone training. Trainer was well prepared, engaging and involved everyone. The content was useful for the work I am doing and I have taken away a number of strateg... See more
Company replied
Company details
Written by the company
A specialist provider of conflict management training courses since 2007. All courses are fully accredited. We are trusted by over 2000 public and private sector organisations and have expert conflict management trainers. Our courses are tailored to meet your group’s needs and we offer a full range of blended learning options. Conflict management training courses delivered throughout the UK.
Contact info
United Kingdom
- conflict-training.co.uk
Reply from The Conflict Training Company
Many thanks for your review
An enjoyable experience
Dionne was really personable and very informative. The videos also added a bit of variety during the training.
November 27, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Rebecca, great to hear you enjoyed the training.
Sam was very engaging and…
Sam was very engaging and knowledgeable. There were 13 of us and he knew all of our names within 15 minutes which was a great example of engagement and how to make a simple but important connection with people.
November 26, 2025
Unprompted review
Reply from The Conflict Training Company
Hi Vinny, Glad you enjoyed the training and the level of engagement. Make training worth doing! Regards Eamonn
Really interesting informative well…
Really interesting informative well presented and enjoyable
November 18, 2025
Unprompted review
Reply from The Conflict Training Company
Hi Marilyn, Thanks for taking the time to complete a review. Glad you enjoyed the course. Regards Eamonn
Lovely trainer easy to engage with!
Lovely trainer easy to engage with!
November 20, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Katie, much appreciated
It was very good experience and the…
It was very good experience and the course was very useful, specially for those who are working on sites or dealing with public.
November 18, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Mussab, very pleased you had such a good experience
Reply from The Conflict Training Company
Many thanks for you review Joe, pleased you found the training informative.
Well delivered course
November 12, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Alan
Conflict Training
Just very good knowledge and a very well structured day to help and learn all the skills
November 12, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Liam, much appreciated
Great company with fab trainers
October 23, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Liz, much appreciated.
Hopefully I can use this going forward
Hopefully I can use this going forward
November 4, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Michael
Eamon was very informative but made the…
Eamon was very informative but made the course very enjoyable.
November 4, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for taking the time to leave a reviewm so pleased the course was both informative and enjoyable
Reply from The Conflict Training Company
Many thanks for your review
Reply from The Conflict Training Company
Many thanks for taking the time to leave a review.
Excellent company to deal with.
Excellent company to deal with.
Trainer was brillant with the whole team keep everyone engaged for the whole session
October 16, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Louise, much appreciated.
The instructor was professional with a…
The instructor was professional with a good sense of humour
October 23, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Mohammad, much appreciated.
Chris was brilliant at what he does!
October 22, 2025
Unprompted review
Reply from The Conflict Training Company
Thank you Bev, we think so too :)
Fabulous course
Fabulous course, great content & engaging trainer. I would highly recommend. The feedback from staff that attended the course was excellent.
September 17, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Martin, very pleased the training went down so well with the team.
Very informative and interactive
Great session from Chris and good new ways to help in stressful situations
September 30, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Kirsty, much appreciated.
Eamonn kept the training light hearted…
Eamonn kept the training light hearted whilst remaining professional.
Very knowledgeable
September 30, 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Sharon, great to hear the training was so well received.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.