Conkauk Reviews 

1,577
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and effectiveness for various uses, from pet enclosures to garden solutions. Many people also commend the fast and efficient delivery service, with orders frequently arriving sooner than anticipated and well-packaged. Reviewers appreciate the reasonable pricing and the overall positive experience from inquiry to product installation. However, some customers also noted issues with product quality, describing wood as damp, warped, and difficult to assemble due to lack of pre-drilled holes. A few other people also felt that packaging was inadequate, leading to damaged items and contents spilling out, which caused inconvenience and concern about product integrity.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made,... See more

Order

Consumers find order to be a positive experience, with many praising the ease of ordering and prompt... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and reliability. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great piece of kit. Arrived much more quickly than expected . Really easy to assemble. Wanted it to create a dog proof doorway in the current heatwave. Works brilliantly in 2 different doors. Very ple... See more

Rated 5 out of 5 stars

Just purchased 30 meter of fencing to secure our garden boundary. We have a rescue dog that likes to go exploring. Really impressed with the fencing. My Husband liked how easy it was to install.... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5/5 Stars Great Price & Fast Delivery! I was really impressed with these Natural Himalayan Yak Chews from Conkauk. The price was very reasonable compared to other brands, and the delivery was... See more

Company replied

Rated 5 out of 5 stars

All round excellence. 75cm high dog fencing makes a perfect patio playpen. Customer service operative was knowledgeable, friendly and extremely helpful. I've recommended Conka to a friend who has... See more


Company details

  1. Pet Store
  2. Garden

Written by the company

Here at CONKA UK we pride ourselves on delivering high quality products and a high quality service at an affordable price. We are a customer centric company with a care first approach committed to exceptional customer service, with knowledgeable staff, responsiveness with a willingness to go the extra mile to meet the needs of our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,577)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good website

Very good website, easy to find the items required.
Quick check out (returning customer).
Very reasonable delivery charges.
Quality products.

April 30, 2025
Rated 3 out of 5 stars

Bit expensive for what it is

Order 3 different size beds. The larger bed had joiners missing so I called and they were delivered. However, if you followed the instructions there wouldn’t have been enough screws and some planks needed to be trimmed as they didn’t have straight edges. On a positive the wood wasn’t warped.

April 22, 2025
Unprompted review
Rated 3 out of 5 stars

Raised beds RB18-44 Order #1844-22

I ordered 2 raised bed kits. Only 3 out of 4 of the order arrived, however after a phone call and email this was corrected. I noticed that some panels had no pre-drilled holes and the pre-drilled holes on the other panels were in the wrong place. I was offered some refund or for correctly drilled panels to be sent, but I decided instead to press on. The panels were not accurately cut to the same length and some were not cut square but slightly slanting. This meant the neat overlap in the corners did not work. The result was the bed was about an inch wider than expected- it would have been fine but I was slotting in between two other existing beds and these had to be sawn down for it to fit. I don't know if I am going to construct the other bed since I will have the same problems and should have spent the money on getting on decently made kit.
Three stars because the staff were helpful and did offer a partial refund or to replace the panels- though I decided not to take it up, it was a generous offer. However the goods were simply not up to standard.

April 12, 2025
Rated 5 out of 5 stars

Excellent raised planter

Bought a pdotwolf double sided raised planter for our strawberries. Easy to assemble and excellent value. Arrived in a couple of days. Highly recommend.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

I am still waiting for half of my order…

I am still waiting for half of my order to be delivered. What looked like a warehouse error meant that a pack of 2 plant saucers were sent instead of 2 x a pack of 2. Despite two e-mails to enquires, where I got an answer very quickly, still the missing pack has not been received. It is now three weeks since my original order was placed and I have 3 matching pots awaiting saucers.

March 31, 2025

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