Connectd Reviews 661

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience and the excellent customer service. However, some people were dissatisfied with the customer service, mentioning last-minute cancellations and a lack of understanding regarding their business needs. A few other people also felt that the value for money was unclear, with some questioning the availability of roles and the emphasis on training courses over direct connections.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, highlighting the quality of the network and the ability to match... See more

User experience

People report positive experiences with user experience. Many customers describe their journey as excellent,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support, highlighting... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many customers found significant value, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been with Connectd for about 15 months now the experience has been consistent and efficient. It truly lives up to its name by Connecting us with the right support to grow and expand our brand... See more

Company replied

Rated 5 out of 5 stars

We found our board advisor Grant through Connectd. Working with Grant has been transformative for Snippit Media. We began working together at a particular low point for Snippit, our Go-To-Mar... See more

Company replied

Rated 5 out of 5 stars

As someone new to the UK startup ecosystem, Connectd has been a huge help to us. The platform gave us access to genuinely top-notch advisors across different areas of expertise, and the value they b... See more

Company replied

Rated 5 out of 5 stars

I’ve absolutely loved working with Connectd and the team James, Harriet, Inarah and Sarah have been incredible. From day one, they’ve been responsive, supportive and genuinely invested in what... See more

Company replied


Company details

  1. Career and Education Provider
  2. Recruitment Service

Written by the company

Founded by serial entrepreneur Roei Samuel, Connectd is a people-first platform connecting startups with fractional executives. With AI powered matching, we’ve facilitated over 10,000 connections across the UK and US, helping companies grow and leaders build fractional first careers.


Contact info

4.2

Great

TrustScore 4 out of 5

661 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Nathaniel has been a great resource

Nathaniel has been a great resource, and his efforts really speak to the quality of the Connectd brand. If you’re interested in fractional/board work, I would highly recommend!

October 13, 2025
Unprompted review
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Reply from Connectd

Thank you, Alex! We truly appreciate your kind words and recommendation. We’re delighted that Nathaniel has been such a valuable resource and that you’ve had a great experience with Connectd.

Rated 1 out of 5 stars

Not serious

Had a call will with a representative today. I have experience as an advisor, but he tried to push this costly training on me to become an advisor... First few months pro bono to show commitment, but when I probed and asked that this could also be accomplished with a vesting cliff period, he had no answer. Overall not a serious proposition.

October 27, 2025
Unprompted review
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Reply from Connectd

Hi Thomas, thank you for your review and very sorry to hear feedback here. We will review the call you had with our representative as we want members to make informed decisions when looking at Connectd. Of course would not want anyone to feel as you've described above when having an interaction with our business .Thank you again for your feedback

Rated 5 out of 5 stars

Calibre of candidates is consistently good.

We advertised for a CTO. We were very impressed with the calibre of candidates. The volume of applicants was medium - a good thing, so that we were not overwhelmed - but the calibre was noticeable. There really wasn't a single person who was not credible.
We also liked the personal service from Harriet Oliver, who took an interest in what our startup was doing and was consistently helpful.

September 1, 2025
Unprompted review
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Reply from Connectd

Michael, thank you for your thoughtful feedback. We’re thrilled to hear that the candidates met your expectations and that you found the calibre and credibility of applicants impressive. It’s also great to know that Harriet’s personal support was helpful throughout the process. We appreciate you taking the time to share your experience and look forward to supporting your future hiring needs

Rated 5 out of 5 stars

I’m so grateful to have been introduced…

I’m so grateful to have been introduced to Nathaniel — he’s absolutely amazing at what he does. He connected me with some incredible C-suite leaders and really took the time to understand my business needs. His instincts are spot on, and he made the whole process of finding the right team feel effortless and enjoyable.

October 17, 2025
Unprompted review
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Reply from Connectd

Thank you so much for your kind words! We’re thrilled to hear that Nathaniel was able to connect you with the right leaders and make the process smooth and enjoyable. Your feedback truly means a lot, and we’re excited to continue supporting your business needs.

Rated 5 out of 5 stars

Great Matchmaking

Great preparation. Efficient time management. James is an enthusiastic and adept facilitator. Covered all the key points at the right level of detail. Very clear on next steps, resources, etc.

October 24, 2025
Unprompted review
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Reply from Connectd

Janet, thank you for sharing your experience! We’re glad to hear that James’ preparation and facilitation made a positive impact and that the process felt clear and efficient. Your feedback motivates us to keep delivering the best service possible.

Rated 1 out of 5 stars

High Tickets sales play for aspiring board advisors or board members

For current/ aspiring board advisors or members this is a high ticket sales course play. The platform is designed to match start up companies with industry relevant advisors. The model of monetizing the main problem the company is looking to solve does not make sense. Unless the value prop is more geared towards the aspiring board advisors and not the companies. In which case I don’t see why the companies would have skin in the game to select a Connectd advisor. The industry experts of McKinsey are not paying for a chance to provide their knowledge to their clients. The model does not make sense. I’d suggest organically networking and gaining board advising experience that way instead of $3,700 in a course.

October 22, 2025
Unprompted review
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Reply from Connectd

We appreciate your feedback Aaron but it’s important to be clear that Connectd is not a sales play. It’s a proven, results-driven platform that creates real value for both startups and advisors.

Our programme has consistently helped professionals establish and grow their advisory careers, with measurable success stories across the network. Startups benefit directly from access to experienced advisors who provide genuine strategic value and drive growth outcomes. This model built on transparency, results, and a strong track record of success

Rated 5 out of 5 stars

Exciting possibilities with Connectd

The process and set-up with Connectd has been super easy, informative, and valuable so far. I'm looking to break into consulting and advisory work, and this provides a great launchpad to build my experience and credentials. Everything from the first engagement with the sales lead, to the curriculum, to the initial placement, has been professional, easy to digest, and fast-moving in a great way! More people should know about this company!

October 22, 2025
Unprompted review
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Reply from Connectd

Thanks so much, Karen! We're thrilled to hear you’ve had such a positive experience with Connectd. Our goal is to make the process simple, valuable, and impactful. It’s great to know the program has helped you take the first steps toward an advisory career and we really appreciate you sharing your experience!

Rated 2 out of 5 stars

You have to pay upfront cash or with time, no guarantee to ever see anything in return.

Soemone in my network had mentioned this organisation and I clicked the connect link which then asked me for a 15min call to be scheduled, plus fill in a survey upfront.
I was looking for paid board roles. After 2 slightly insulting -what turns out to be automated reminder- emails, reminding me to be professional (implying I might not be) and to re-confirm the call (which I had already confirmed) and a threat that I might not get any jobs if I turn out to be unprofessional, I logged into the call on time. Eventually, 3min late (20% of the call duration) the first thing I am being told is that this call will end sharp on time, no apologies for being late to the call (so much for professionalism).

The 2 big "no-no"s came about half way through and was talked over so fast, you might have almost missed these finer points:
They exepect you to
1) either put in 6 months pro-bono work or
2) ask £600 of you upfront
while on the webpage FAQ the claim is that everything is free.

They ask for professionalism, all I experienced was the opposite. The 2nd star is generous.

If you are looking for Board jobs in Start-ups, there are specialised Recruiters out there, easy enough to find and the business model is usually that the recruiting company pays a success fee for it. This is clearly a numbers game, when recruiting is really a personalised realtionship game, for certain at Board level.

-------------------------
As they always seem to do, they responded and since I wrote this seem to have adjusted the FAQ section and removed the cost question that indicated "free" elements. New fee numbers appeared, but you have to scroll down to the very bottom.
The pro-bono is twisted into a "guaranteed offer", very clever, which -at the end of it - you are allowed to renegotiate to get actually paid. On the call, it was made clear that you have to do that before you get other offerings, paid? not clear. So, how much is 6 months - even if it is just a day a month, and you clearly will go beyond to impress - of your time worth? Can you wait that long? That will be different for different people. It is a carrot without gurantee. Otherwise you can join an Academy for £200/month, latest update. At least someone is making money.

October 21, 2025
Unprompted review
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Reply from Connectd

Hi Achim, thank you for your feedback above. Apologies as that was not our intention re the meeting invite and of course value everyone's time. We will look into the meeting you had with the team and review

We are always open and transparent around our offering. When booking in a meeting with our team to discuss we do always advise to also check out the Connectd website where the details of the programme are available including associated costs

The platform and programme has helped thousands of our customers to create meaningful connections in the early stage ecosystem and we are extremely proud of this and the value we deliver to our customers. We do have a joining fee attched to all our membership packages but totally understand if this is not a right fit for you but we stand by our model, our integrity, and the results it continues to deliver for our advisors and startups alike.

If you would like to discuss your experience further we are always contactable through the info@connectd.co address

Rated 5 out of 5 stars

Nathaniel helped me connect with my…

Nathaniel helped me connect with my first advisor position. The recommendations were spot on and Nathaniel was professional and efficient getting this relationship setup . I am looking forward to my further opportunities through Connected.

October 3, 2025
Unprompted review
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Reply from Connectd

Thank you so much for your kind words Medi! We're delighted to hear that Nathaniel was helpful and clear throughout the process. So great to have helped secure your first board advisor role

Rated 5 out of 5 stars

A platform that is vital for all founders who seek success.

Having an idea for a start-up is one thing. Understanding how to navigate the tricky areas of marketing, sales, tech, finance and legal to ensure your new business doesn't become a statistic adds additional layers of complexity. Connectd has a vast pool of advisors and experts to help with these challenges and to guide you to hopefully becoming super successful.
This is a highly recommended (if not essential) platform. Add in to the mix extremely helpful liaisons such as James St John-Dunlop, who can't do enough to ensure success between advisor and founders and you'll realise this is a vital service, extremely necessary for your start-up to survive and grow.

October 11, 2025
Unprompted review
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Reply from Connectd

Gavyn, thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that James was able to connect you with the right advisors so quickly and that the experience exceeded your expectations. At Connectd, we pride ourselves on really listening to the needs of our members and matching them with the best possible support, so your feedback means a lot. We’re excited to continue supporting you on your journey and look forward to seeing your vision come to life.

Rated 5 out of 5 stars

Good experience

Efficient process, handled professionally, board role within a week of completing the course!

October 9, 2025
Unprompted review
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Reply from Connectd

Thanks so much for your feedback, Bruce! We're delighted to hear you found the process efficient and that it helped you secure a board role so quickly. Congratulations on your new position, and we wish you continued success in your journey!

Rated 5 out of 5 stars

Thanks to Nathaniel for facilitating a…

Thanks to Nathaniel for facilitating a great call!

October 9, 2025
Unprompted review
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Reply from Connectd

Thank you, Erik! We're glad you enjoyed the session, and we’ll be sure to share your kind words with Nathaniel. It’s great to know the call was valuable for you!

Rated 4 out of 5 stars

A good concept and services

A good concept and model. I found the advisor, Daniel to be of great help and is very meticulous and apt in connecting and onbaarding the advisors, managing the entire process extremely well and efficiently.

October 8, 2025
Unprompted review
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Reply from Connectd

Thank you for your kind words, Shaun! We're so glad to hear you found the concept and process valuable. Daniel will be delighted to know his efforts made a positive impact. We truly appreciate your feedback and support!

Rated 1 out of 5 stars

Misleading scam

Misleading scam. I received this email from one of their representatives via LinkedIn.

Dear...

I help connect startups & scaleups to prospective board advisors, and non-execs.

Your background and expertise would be a great fit for our network. Would you be interested in board advisory or non-exec opportunities?

.....

I would have expected there to be roles available that they wanted to connect me with directly. The truth is, they want to sell training courses with a promise of a Pro Bono role.

On investigation, I see their Head of the NED network scammed me with a similar model in 2017, which cost me £1,500. Lots of promises and no return.

Steer clear unless you like snake oil.

October 10, 2025
Unprompted review
Connectd logo

Reply from Connectd

Hi Neil, we are always open and transparent around our offering. When booking in a meeting with our team to discuss we do always advise to also check out the Connectd website where the details of the programme are available including associated costs

The platform and programme has helped thousands of our customers to create meaningful connections in the early stage ecosystem and we are extremely proud of this and the value we deliver to our customers.

We do have a joining fee attched to all our membership packages but totally understand if this is not a right fit for you but we stand by our model, our integrity, and the results it continues to deliver for our advisors and startups alike.

If you would like to discuss your experience further we are always contactable through the info@connectd.co address

Rated 5 out of 5 stars

Jaimes & Thiago is absolutely…

Jaimes & Thiago have been absolutely incredible. The connections I’ve received through Connectd have been perfectly aligned with my business goals — I truly could not be happier. For the first time, I feel like I have the support, mentorship, and confidence I’ve been looking for to take my company to the next level. I’m so excited and deeply grateful for this platform and everything it’s helping me build.

October 5, 2025
Unprompted review
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Reply from Connectd

Jasmine, thank you so much for your kind words! We’re thrilled to hear that your experience with the team has been so impactful and that the connections through Connectd are helping you move closer to your business goals. It’s wonderful to see the platform supporting your growth and confidence, that’s exactly what we strive for. Wishing you continued success on your journey, and we’re so glad to be part of it!

Rated 5 out of 5 stars

Thank you Daniel!!

Daniel Watson has done a phenomenal job of connecting us with our ideal 3 advisors.

From start to finish his performance has been stellar, keenly listening to our current situation and the vision we have for our company in order to find advisors that best suit our needs.
In all honesty, I thought he would be able to fulfil the task of finding one good advisor, maybe two at a stretch but to not only find all three within 24-hours but for them to tick every one of our boxes speaks volumes about his work ethic and the standards of excellence Connectd adheres to.

My first time writing a review for a company ever and I can't think of a better one to do it for than Connectd - thank you!

September 24, 2025
Unprompted review
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Reply from Connectd

Huseyin, thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that Daniel was able to connect you with the right advisors so quickly and that the experience exceeded your expectations. At Connectd, we pride ourselves on really listening to the needs of our members and matching them with the best possible support, so your feedback means a lot. We’re excited to continue supporting you on your journey and look forward to seeing your vision come to life.

Rated 5 out of 5 stars

Exceptional so far!

Nathanial has connected me with four experts this year, and the experience has been excellent across the board. Two are brand-new placements, and I’m already encouraged by how well we’re aligned. The other two have been outstanding—especially one CMO who I’ll be moving forward with. On top of that, I also secured one placement on my own, and that collaboration is going really well too.

September 30, 2025
Unprompted review
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Reply from Connectd

Michelle, thank you for such a thoughtful review! We’re delighted that Nathanial was able to connect you with several experts and that the collaborations are already proving so valuable. It’s also great to hear that your independently secured placement is going well too, it really shows the strength of your growing network. We’re excited to see how these partnerships help drive your success moving forward.

Rated 5 out of 5 stars

Excellent 1st meeting

Emily provided a clear agenda and let the meeting flow within the framework. She was both friendly and proffessional.

September 30, 2025
Unprompted review
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Reply from Connectd

Tim, thank you for sharing your feedback! We’re so pleased to hear that your first meeting with Emily was both structured and engaging. It’s great to know you felt supported right from the start.

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