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Connect Training Services  Reviews 165

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TrustScore 5 out of 5

4.9

Training Centre
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, often highlighting their ability to make courses interesting and easy to understand. People found the overall user experience to be excellent, with many appreciating the clear explanations and engaging delivery of information. However, some customers mentioned that the videos included in the presentations were a bit long and could be improved.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors, such as one... See more

User experience

People report positive experiences with the user experience. Customers found the courses easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was very good and very well presented by Dylan, who was very knowledgeable. Dylan delivered the information in such a way as to keep the course interesting, often using real world examples,... See more

Rated 5 out of 5 stars

Dylan is a lovely well spoken young man who is very knowledgeable and passionate about first aid he is helpful and has a lot of patience and explained everything we needed to do very clearly 😁

Rated 5 out of 5 stars

I have no previous knowledge and experience with overhead crane, one full day course has give me the knowledge how to use the machine. The trainer made the course full of experience and give the train... See more

Rated 5 out of 5 stars

Dylan was very polite,very patient & helpful getting us to understand & carry out exercises throughout course,giving us confidence to pass.big thankyou for making it easier ;)

Company details

  1. Training Centre

Written by the company

As the North East’s leading training and assessment provider to the construction and engineering industries, we’re ready to help you improve the level of education at your organisation. With over 50 years’ experience in the training industry, our team have worked with some of the country’s largest and most successful companies to meet their workforce’s training needs. Whether you’re a nationwide organisation looking to discuss your entire training matrix or an individual looking to start their NVQ journey, we’re on hand to find a solution that works for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Emergency First Aid at Hartlepool

The course was very good and very well presented by Dylan, who was very knowledgeable. Dylan delivered the information in such a way as to keep the course interesting, often using real world examples, and clearly showed a passion for the topic. Definitely the best first aid course I've been on. Thanks.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive

Very responsive, competitive pricing and overall great service! Thanks to Sarah for always being on hand to answer queries!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan,1st aid course

Dylan was very polite,very patient & helpful getting us to understand & carry out exercises throughout course,giving us confidence to pass.big thankyou for making it easier ;)

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent course.

Dylan was an amazing trainer on the first aid training course. Super friendly, easy to understand and get on with. Hope to get on more courses with Connect training in the future.

April 17, 2025
Unprompted review

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