Shocking company
Shocking company - scam - do not order. Ordered a gilet 3 weeks ago and it has yet to be despatched. Avoid at all costs
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Shocking company - scam - do not order. Ordered a gilet 3 weeks ago and it has yet to be despatched. Avoid at all costs
Terrible - vest does not fit and website now disappeared so no chance of a refund. A dreadful scam. I am a pensioner and cannot afford to lose this money.
AVOID AVOID AVOID Ordered a heated gilet. Took ages to get here. When it arrived wrong size. Have emailed, messaged via instagram, tried to text as they suggest… number is not recognised. This company is nothing but a scam. Non existent customer service. DO NOT BUY FROM THIS COMPANY
Faulty portable coffee machine. Once charged it continually beeped with all lights flashing and unable to switch itoff. Lights and beeping took 2 days to stop, but then it continuously made a loud hissing sound for next 24 hours until battery finally died.
Sent email to support address given on their website to- supportatconquecoapparel.com -which rejected with reason of no such address, to request a full refund and request they either collect or send pre-paid potage label. This is a heavy item so would cost a lot of money to return.
Also sent email to their other address conquecoapparelatgmail.com
As I paid through Paypal, I have sent an email via their site to a different address for Conqueco quoted on my transaction.
If I do not receive a refund in 20 days Paypal will look at the dispute on my behalf and hopefully obtain a refund.
There is no customer service or support telephone number for Conqueco in the UK so very unhelpful.
Will update this review when I get any response from either Conqueco ( not holding my breath after seeing other reviews about their non-existent communication) or Paypal.
2/7/24 Received a reply from Conqueco via Paypal to offer me 5 euros and to keep the item. Obviously declined their miserable offer and again requested a full refund and how to return this unusable machine. 2/7/24 requested Paypal assist with my claim and Conqueco given until 12/7/24 to respond to them.
3/7/24 Pleased to repor that I received email from Paypal advising that they have decided to favour my case and are sending me a full refund. Thank you to Paypal for this wonderful service.
Non-existent customer service. The charger was missing from our heated waistcoat order. I e-mailed them several times & left messages on their Facebook & Instagram pages as well as messaging on their website chat box - no response at all over the period of 2 months. I managed to find an alternative e-mail address (support@) but it bounced back. Very disappointed.
non-existent assistance, I sent several emails without ever getting a response. The capsule holder loses water after less than 20 uses. it's not done like that….Avoid
assistenza inesistente, ho inviato diverse email senza mai ricevere risposta. Il portacapsule perde acqua dopo meno di 20 utilizzi. non è fatto così
I payed and never received my item. It's a scam. No costumer service response
Unfortunately, like others, zero customer service, quite happy to take your money but after that, nothing.
ABSOLUTELY AVOID THEM AT ALL COSTS or you will regret it
Order a Gilet had to pay via PayPal and Conqueco took the money out of my account emailed a few days later informing product was out of stock with no delivery date. Requested order to be cancelled an refunded. Refunded via PayPal and ended up £5.00 short on refund, for goods that were never even despatched or in stock, they should never had accepted the order. Customer services won't put right i.e. credit me £5.00 and are now ignoring my emails! Beware very poor service !!!
No customer service at all, trying to find out where my coffee maker is but no responses to my emails! Disgrace don’t buy from them!
Zero customer service. Wanted to exchange for a different size. No response to my emails and still waiting 2 months later. We have not used the jacket as waiting for an exchange, so can't comment on quality of the jacket.
I purchased a heated vest directly from Conqueco.
The advertised heat on the website claims to be 3 hours on the highest setting.
The reality is that I am barely getting an hour out of the battery included with the item before the vets switches off.
I contacted Conqueco via email 2 weeks ago and still not received a reply. Their online chat doesn't respond either.
Poor service, poor product, I am now raising a ticket with my payment provider.
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