While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.7

Bad

TrustScore 1.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(17)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible - vest does not fit and website now disappeared so no chance of a refund. A dreadful scam. I am a pensioner and cannot afford to lose this money.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID Ordered a heated…

AVOID AVOID AVOID Ordered a heated gilet. Took ages to get here. When it arrived wrong size. Have emailed, messaged via instagram, tried to text as they suggest… number is not recognised. This company is nothing but a scam. Non existent customer service. DO NOT BUY FROM THIS COMPANY

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty portable coffee machine

Faulty portable coffee machine. Once charged it continually beeped with all lights flashing and unable to switch itoff. Lights and beeping took 2 days to stop, but then it continuously made a loud hissing sound for next 24 hours until battery finally died.
Sent email to support address given on their website to- supportatconquecoapparel.com -which rejected with reason of no such address, to request a full refund and request they either collect or send pre-paid potage label. This is a heavy item so would cost a lot of money to return.
Also sent email to their other address conquecoapparelatgmail.com
As I paid through Paypal, I have sent an email via their site to a different address for Conqueco quoted on my transaction.
If I do not receive a refund in 20 days Paypal will look at the dispute on my behalf and hopefully obtain a refund.
There is no customer service or support telephone number for Conqueco in the UK so very unhelpful.
Will update this review when I get any response from either Conqueco ( not holding my breath after seeing other reviews about their non-existent communication) or Paypal.
2/7/24 Received a reply from Conqueco via Paypal to offer me 5 euros and to keep the item. Obviously declined their miserable offer and again requested a full refund and how to return this unusable machine. 2/7/24 requested Paypal assist with my claim and Conqueco given until 12/7/24 to respond to them.
3/7/24 Pleased to repor that I received email from Paypal advising that they have decided to favour my case and are sending me a full refund. Thank you to Paypal for this wonderful service.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Non-existent customer service

Non-existent customer service. The charger was missing from our heated waistcoat order. I e-mailed them several times & left messages on their Facebook & Instagram pages as well as messaging on their website chat box - no response at all over the period of 2 months. I managed to find an alternative e-mail address (support@) but it bounced back. Very disappointed.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Assistenza inesistente- non existent assistance

non-existent assistance, I sent several emails without ever getting a response. The capsule holder loses water after less than 20 uses. it's not done like that….Avoid

assistenza inesistente, ho inviato diverse email senza mai ricevere risposta. Il portacapsule perde acqua dopo meno di 20 utilizzi. non è fatto così

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Unfortunately, like others, zero customer service, quite happy to take your money but after that, nothing.

ABSOLUTELY AVOID THEM AT ALL COSTS or you will regret it

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Beware Very Poor Customer Service they don't care!

Order a Gilet had to pay via PayPal and Conqueco took the money out of my account emailed a few days later informing product was out of stock with no delivery date. Requested order to be cancelled an refunded. Refunded via PayPal and ended up £5.00 short on refund, for goods that were never even despatched or in stock, they should never had accepted the order. Customer services won't put right i.e. credit me £5.00 and are now ignoring my emails! Beware very poor service !!!

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Zero Customer Service

Zero customer service. Wanted to exchange for a different size. No response to my emails and still waiting 2 months later. We have not used the jacket as waiting for an exchange, so can't comment on quality of the jacket.

March 16, 2023
Unprompted review
Rated 1 out of 5 stars

3 Hours of heat??? Closer to 1 hour at best

I purchased a heated vest directly from Conqueco.
The advertised heat on the website claims to be 3 hours on the highest setting.
The reality is that I am barely getting an hour out of the battery included with the item before the vets switches off.
I contacted Conqueco via email 2 weeks ago and still not received a reply. Their online chat doesn't respond either.
Poor service, poor product, I am now raising a ticket with my payment provider.

January 18, 2023
Unprompted review
Show reviews in all languages. (17 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look