Conquestador Reviews 

612
•
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Seems there are more issues now then there ever were been a apparent vip player for years and recently 2 cash to code vouchers one being 97$ and one being 100$ so 197$ just vanished taken from t... See more

Rated 5 out of 5 stars

Still the best number one online casino in the world . CONSISTENTLY PROVIDING 5 STAR SERVICE SUPPORT N THE FASTEST N MOST EFFICIENT WITHDRAWAL PROCESS PAYING ME OUT MY WINNINGS... See more

Rated 5 out of 5 stars

I have been with conquestador.com for almost 2yrs. I havent had many issues. The payout system and wait time are very efficient. My vip manager Nikolai has helped me over the course of playing with c... See more

Rated 1 out of 5 stars

Avoid at all cost! One of worst experiences I ever had . They will put you in endless verification and ask for all kind of documents - financial history, bank statements, even asked me for health insu... See more

Company replied

Company details

  1. Casino
  2. also in
  3. Gambling Service
  4. Online Casino or Bookmaker

About Conquestador

Written by the company

Online casino with amazing bonuses, friendly customer service, and fast payouts. Offering huge variety of slots, sports, table games and live dealers. Thrilling tournaments, contests, awards, and fun promotions and deals! Would you like to check it out?

Contact info

You should know

3.4

Average

TrustScore 3.5 out of 5

612 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(612)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Sabrina 🙏💯

I'm here to express my gratitude towards Sabrina, throughout my Journey with conquestador she has been nothing but helpful, professional, fast, efficient and very great at what she does. She has always promptly assisted me everything I have reached out. Thank you for everything you have done for me.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

To A GREAT Team

Good Morning. I Wayne Bergeron from Amherstburg Ontario Canada,
67 Malden Hill Drive N9V 3E1
Dear investors: I am writing this review to the special team you have at the Conquestador Casino Ontario.
I have been there for awhile. I find the Staff very friendly and professional. When gambling at your casino I have been sidelined by a personal illness that has made my life very uncomfortable, Not being able to get to the bank since im on chyemo and need to stay still. They give Me free spins on My Special Game Sakura. I have never had a bad moment when i'am playing at your casino. I have recommended your site to everyone that gambles with a #1 Rating. As for the Customer Contact and Promotion managers, are nothing but the best. Just to show Management how they improved My quality of life. For that I would Like to thank all the staff, for there compassion and understanding at this point in My life. I would exspecially Jelena, Beth, Rose, Mario, Marcos, Frank, Harvi, and Many others. Again You casino shows how a casino should be caring, professional and have a Heart, Thanking You All In Advance

Wayne Bergeron Born March 29, 1951 , Postal Code N9V 3E1

July 18, 2024
Unprompted review
Rated 4 out of 5 stars

Helpful customer service …

I had an error with loading some free spins. Thiago from customer service was very helpful and attentive. Many other sites I have experienced agents that are rushed and almost annoyed for being contacted! Thiago did not do this and maintained a cheerful attitude and was happy to help. He resolved the issue very fast and I was able to go on and enjoy my experience at this site

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Joke of a site

Havent recieved my withdrawal, my id and address has been pending for more than 24 hours, the customer service is an absolute joke ive been on with 4 different people and they all just say the same, they will gladly take your money but will not pay

June 21, 2024
Unprompted review
Conquestador logo

Reply from Conquestador

Dear Shay Brack,

We apologize for the inconvenience and frustration you've experienced with your withdrawal and verification process. Although we couldn't locate your account with us or interactions with our friendly customer service. At Conquestador, we strive to provide timely and efficient service to all our players, and we regret that we have fallen short in your case.

The verification of ID and address is a crucial step to ensure compliance with regulatory requirements and to protect all our players. While this process can sometimes take longer than anticipated, we understand that the delay you’ve experienced is frustrating.

While we're waiting for more details from you to locate your account with us our customer service team will be able provide you with clearer and more helpful communication. We are taking your feedback seriously and will be reviewing our processes to ensure better support and faster resolution times in the future. Thank you for your patience and for bringing this to our attention.

UPD: We contacted you to locate your account with us but unfortunately we didn't receive anything back from you to help us locate your account with us.

Best regards,
Conquestador Team

Rated 1 out of 5 stars

Do not use this casino

Do not use this casino, I have tried to withdraw an amount and have spoken to the chat team (Frank) they happy to take your money but not pay you out. I used Apple Pay to load in funds and apparently the card number they have is different from my actual card number… something fishy. They said card ending 8870 was used i I do not own a card ending in that… Not worth the hassle playing with them.

June 13, 2024
Unprompted review
Conquestador logo

Reply from Conquestador

Dear Bradley,

Thank you for your feedback. We genuinely regret to hear about the difficulties you’ve encountered with your withdrawal and the confusion regarding your payment method.

We take all concerns very seriously and strive to provide a fair and transparent gaming environment. The issue you mentioned with the card number is indeed perplexing. When using Apple Pay, the transaction might be processed through a virtual card number for added security, which can differ from your actual card number. This might explain the discrepancy you encountered.

To resolve this, we recommend contacting our customer support team again with detailed information. Our team, including Frank, is dedicated to ensuring your issues are resolved promptly and efficiently. Please provide any additional information that might help us verify and expedite your withdrawal.

We apologize for any inconvenience this has caused and appreciate your patience as we work to resolve this matter. We are committed to ensuring a positive experience for all our players and your feedback helps us improve our services.

UPD: Upon checking your case we can see that you have received the winnings and even some extra bonuses to your account for the hassle from our friendly Customer Service. I hope you enjoyed it.

Best regards,
Conquestador Team

Rated 5 out of 5 stars

Best casino I have played on

Best casino I have played on, no issues that cant be solved, quick withdrawals, easy verification, always willing to go above and beyond to give you the best gaming experience.

Thanks to my manager Nikolai, you are a legend mate, keep up the good work.

June 10, 2024
Unprompted review

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