Texas

Texas Reviews

A product’s star rating is calculated as the average of all its reviews.


Constellation logo

Sold by Constellation

www.constellation.com

291 Reviews

4.3

The information on this page is based solely on product reviews written by customers of Constellation via Trustpilot.


Here’s what people highlighted

Quality

4.4

49 ratings

Value for money

4.3

49 ratings


Product details

Brand: Constellation


All reviews


Rated 5 out of 5 stars

Been a customer since 2014

Quality: 5
Rated 5 out of 5 stars

Very happy with Constelation

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Hard to rate quality of electricity, only the price and service. Price is reasonable and service has been consistent.

Value for money: 4
Rated 5 out of 5 stars

I recently renewed my contract with Constellation. I have not experienced any problems or concerns. I found that their rates are very reasonable. I highly recommend Constellation to others.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Thank you..

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Very transparent company with wonderful customer service!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I have enjoyed being a Constellation customer. Customer Service is very helpful and they are easy to work with during contract renewal.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I love my electric company

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Has a plan that includes A/C & Heating coverage as well as help with electrical fixtures. No other provider has such a great offering!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I wish the price was lower per kilowatt and that it wouldn’t go up so much when they do.

Quality: 5
Value for money: 4
Constellation logo

Reply from Constellation

Hi Russell - We appreciate your feedback about our rates and will share this with our pricing team. Thank you.

Rated 5 out of 5 stars

The best help and company I've had

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great service, reasonable rates, company appreciate. Thanks I can survive this summer. My thermostat stays at the same temperature. I don't need it cold. At my age I can't afford my rates to go up & I appreciate keeping me informed about the function of my air- conditioner. Thanks so much.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I’m ok with it.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

I am so pleased with the rates I’m on a budget and couldn’t afford anymore than what I’ve been paying.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

They are cheapest electricity rate that I ever have compared to other electricity providers.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Company support and customer service is great

Rated 5 out of 5 stars

I've been very happy with Constellation but I wish their rates were a little cheaper.

Quality: 5
Value for money: 4
Constellation logo

Reply from Constellation

Hi JB - We appreciate your feedback about our rates. We will share it with our pricing team. We're glad to hear you're happy with Constellation and appreciate you choosing us to be your electricity provider. Thank you.

Rated 5 out of 5 stars

There are other providers with much more competitive pricing with similar quality. Other than pricing, Constellation has excellent customer service and quality.

Quality: 5
Value for money: 4
Constellation logo

Reply from Constellation

Hi Javed - We appreciate your feedback. We're glad to hear you're happy with our customer service and will share your comments about our rates with our pricing team. Thank you for choosing Constellation to be your electricity provider!

Rated 3 out of 5 stars

the quality is fine but the price is very, very expensive

Quality: 4
Value for money: 2
Constellation logo

Reply from Constellation

Hi TC, We appreciate your feedback about our rates. If you'd like to visit our Facebook page at: https://www.facebook.com/ConstellationEnergy/ and send us a private message with your full name, address, and phone number, we can have our customer care team reach out to you to see if there is another plan that may work better for you based on your energy usage and household budget. Thank you.