Construction Safety Support Ltd Reviews 37

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Ordered and paid for my CSCS card online and since then have not received confirmation of purchase or my card. They will not answer my phone calls or emails. Do not use this company.

Rated 1 out of 5 stars

Scam company. Take money then no card. Contact details lead to rude, uninterested overseas call centre operators, who fob you off, then eventually just end the call. Absolutely disgusting taking £65 o... See more

Rated 1 out of 5 stars

Bad customer service and experience! We sent our employees onto the CSCS course. The trainer did not turn up so we had to reschedule for a different day which was 2 months later as this was the earli... See more

Rated 4 out of 5 stars

I booked my test and card through copany befoe i read reviews was missled by the reviews as i done test and due to me haveing an active card i had to wait till middle of jan for my updated card which... See more

Company details

  1. Scaffolder

Information provided by various external sources

Construction Safety Support Ltd. is a front-runner in the dimensions of the construction industry. We possess profound expertise in familiarizing our clientele with and accomplishing their all needs pertaining to CSCS Cards CITB Tests and Health and Safety Courses. Our cutting-edge services have revolutionized the ever-emerging and diverse needs of the construction workforce.


Contact info

2.1

Poor

TrustScore 2 out of 5

37 reviews

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Rated 5 out of 5 stars

Expired CSCS card renewal

Following up on an expired CSCS card renewal and then a touchscreen test and card renewal my contact, Nathan, was polite, well-informed and handled all matters in a professional manner.
Even when a small query arouse a month or so after the renewals were complete, this was dealt with very efficiently, within the hour.

November 18, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this joke of a company

Avoid this joke of a company! Booked a course with then over the phone for my health and safety level 1.
The same day I managed to get my previous employer to send over my certificate which I forgot about, so I had no use for the course and emailed them several times with no reply!
Rang them up and now they are only offering half of the money back for a refund!

May 17, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!! Awful Experience. Rushed without exploring all my options and booked a test & card through this site. Realised afterwards that they charged me approx 50% more than the official CSCS site!! I phoned up to cancel/get a refund and was refused. Their terms and conditions state you can can cancel and receive a refund up to 96 hours prior to the rest, I phoned 5 days prior. Disgraceful company. They eventually said they would refund me for the card. It has been a week and no refund as of yet and not even a confirmation email back from them regarding the refund. Please for your own good do not use this company.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Kevin Wilson was a great help to me in…

Kevin Wilson was a great help to me in booking in my CSCS Test. I didn't have a clue what I was doing and he helped me step by step. He was very patient with me, responded very quickly to emails and phone calls and did not harass me. Thank you Kevin - keep up the good work.

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

Used this company to renew my Cscs…

Used this company to renew my Cscs card. That at the beginning of November 2020. Still not received it.
Contacted them on numerous occasions only to be lied to every time.
DON'T USE THIS SCAM COMPANY.
THEY'LL TAKE YOUR MONEY AND RUN

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, do not use this company or give your card details over the phone. Use the official CSCS website instead.

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

I needed renewal cscs cards and i clicked on this site - which i wish i hadnt done, as not only did they take more than what it would have been if i done it properly its been a total scam from the day i made payment to them. i have been waiting for over a month for the cards to be sent - i have been passed about from pillar to post everyone of them saying the same thing or just hanging up the phone when i am asking how long it would take for the cards to be sent.

LESSON LEARNED I WILL NEVER CLICK ON THE FIRST SITE AND WILL ALWAYS LOOK AT TRUST PILOT . If i had known this i would never have gave this SCAM company my money.

STAY AWAY FROM THEM!!!!!!!!!!!!!!!!!!

November 11, 2020
Unprompted review
Rated 1 out of 5 stars

Total and utter con

Total and utter con. Booked course in a rush. Asked to cancel within 24hrs but they're refusing. Now I've lost £275+. Lesson learned. Dont use cowboy companies and do your research first.

October 30, 2020
Unprompted review

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