Asked for energy comparison just kept giving me or selling me broadband. Why? Because on the data driven system they know I don't have broadband. Got no info just gave me broadband info while colle... See more
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See what reviewers are saying
Usually I absolutely hate the fuss of moving providers. However the agent who assisted me was absolutely brilliant. James was friendly, efficient and knowledgeable, he really helped me quickly and... See more
Thanks to Charlie lavender we saved £100 a month from swapping from Sky to TalkTalk, he went the extra mile to inform us step by step what we’d get etc etc. so if you want to save money, I would recom... See more
I spoke to a man called Dylan. He was absolutely fantastic how he got my price right down. I’ve been with Sky for over 20 years and yesterday I was three hours on the phone to them and they were absol... See more
Company details
Written by the company
Consumer Choices is a dedicated service comparison provider, helping thousands of customers get the right deals on their energy, mobile and broadband packages every day.
Contact info
United Kingdom
- 0330 128 9644
- consumer-choices.co.uk
4.5
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was 1st class
August 1, 2023
Felt pushed to particular provider
Conversation started off really well, talked about different providers, lots of discussion regarding BT. I honestly thought I had agreed a plan with BT, and then realised TalkTalk was being mentioned so I queried that & was told that BT would be installing the system. After that I felt everything was being rushed so I wouldn't change my mind. I was concerned because I have friends that had problems with TalkTalk. A couple of days later my current provider called and negotiated a better deal than the plan I already had with them. Trying to cancel TalkTalk proved extremely difficult, I spoke with 3 different call handlers and couldn't understand any of them. I eventually resorted to messaging via Facebook and got confirmation that the contract was cancelled.
August 1, 2023
Great advise
July 31, 2023
Very helpful
July 31, 2023
Good customer service but still haven't…
Good customer service but still haven't received my router 3
July 30, 2023
The fella was so helpful an even rang…
The fella was so helpful an even rang me back exactly on the time we agreed on
August 2, 2023
Helpful on the phone.
Helpful on the phone.
Looked for the one right for me.
Now waiting for modem.
July 27, 2023
You did not recommend the cheapest!
July 17, 2023
ON 9 august you are coming to install…
ON 9 august you are coming to install in 23 siddall street our no Can I know please
July 27, 2023
Nice to do business with you
Nice fella I spoke to on the phone! Don't like pushy people but this guy was very professional changed my broadband within hours got a email from talk talk saying how sorry they are to see me go! So really a quick transition got me a great price saving me £16 p/m and will switch over to new broadband provider within 2weeks well happy 😊
August 3, 2023
Really helpful
July 27, 2023
I had a great representative...
I had a great representative...
Named lauren.
So polite, interactive in conversation & was able to sort my requirements..
Give her a pay rise
August 3, 2023
Only reason I come to you is cause your…
Only reason I come to you is cause your cheapest
July 27, 2023
The agent was very helpful and…
The agent was very helpful and explained things very well
August 3, 2023
Bad experience from SAM
The customer service agent Sam is a dubious agent trying to force a deal on innocent customers
August 3, 2023
Very helpful and polite and has given…
Very helpful and polite and has given me the idea that I would like to join up
August 3, 2023
Polite but quite pushy and not always giving you the best offer initially
The gentleman and lady I spoke to were very polite, however they tried selling me a more expensive broadband package even though I told them what speeds i needed and that it was finding the cheapest provider at that price. I was then transferred to someone else who was very insistent and tried getting me signed up to a slower speed package, kept being very insistent and to be honest it was hard trying to get him to leave me alone, especially after i mentioned 3 times I want to think about it.
August 3, 2023
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