The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act i... See more
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See what reviewers are saying
This company is crap they are chasing my husband for money he has not received we keep getting demanding letter from a company they use the money they claimed back went straight to the official receiv... See more
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of... See more
It took a lot longer to arrange the refund [initially they said about 3 months but it ended up being more like 10 months] and once it came through, their commission [or fee] is set at 24% of the value... See more
Company details
Written by the company
We are highly experienced claims management specialists, offering a tailored PPI refund service under our No Win No Fee agreement.
Contact info
15 Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01661 678007
- info@consumer-refund.org
- consumer-refund.org
1.9
Poor
992 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Consumer Refund Service
The service offered and given was fast,efficient and to a high standard The result was beyond all expectations as Lloyds bank had told me I had no PPIs with them.Thankyou for the wonderful service you provided
August 17, 2019
Unprompted review
I never expected to get anything back…
I never expected to get anything back so was thrilled to get over £500 initially. But...when I then received a cheque for over £14,000 I am sure you can understand how I felt. Consumer Refund did all the work and of course I am really pleased with their service.
August 17, 2019
Unprompted review
This company offered a good service and…
This company offered a good service and were successful in claiming ppi. But what I liked most were their courteous non-pushy staff.
Thank you
August 17, 2019
Unprompted review
Very reliable company works very hard…
Very reliable company works very hard for customers, very satisfied.
August 17, 2019
Unprompted review
They were very patient and helpful and…
They were very patient and helpful and I wouldn’t have achieved the result I did without them
August 17, 2019
Unprompted review
Excellent service
August 17, 2019
Unprompted review
Excellent - would recommend
Great service, easy to use & good results. Always friendly & helpful when I had any queries. Would not have received these refunds if had to do all paperwork & chasing myself.
August 17, 2019
Unprompted review
Good kept you updated
August 16, 2019
Unprompted review
Nice staff on the phone.everything…
Nice staff on the phone.everything clear. Got me a refund that I could never have got for myself. Staff that I talked to very helpful.
August 16, 2019
Unprompted review
I’ve have no complaints they have…
I’ve have no complaints they have informed me all the way and have been very good at acting on my behalf
August 16, 2019
Unprompted review
They do what it says on the tin
They do what it says on the tin, they find and then get YOUR money back. They charge a small fee for their time sorting it all out for you but that's all as far as I'm concerned. You give them as much information as you can, sign a couple of forms and off they go..they got me over £5000 back.
August 16, 2019
Unprompted review
Consumer Refund Service has taken all…
Consumer Refund Service has taken all that stress and hassle out of chasing down PPI and has recovered a lot of money for us.
August 16, 2019
Unprompted review
satisfied user
Easy, efficient and the results were well worth the fee.
August 16, 2019
Unprompted review
Great service kept me informed all the…
Great service kept me informed all the time.
August 16, 2019
Unprompted review
Every thing very good
August 16, 2019
Unprompted review
Excellent service
Really easy to use and apart from filling in a few forms all the work is done for you
August 16, 2019
Unprompted review
It took a while for 2 of my 3 claims to…
It took a while for 2 of my 3 claims to be sorted, but the service was excellent and straightforward to use.
August 16, 2019
Unprompted review
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