The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act i... See more
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See what reviewers are saying
This company is crap they are chasing my husband for money he has not received we keep getting demanding letter from a company they use the money they claimed back went straight to the official receiv... See more
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of... See more
It took a lot longer to arrange the refund [initially they said about 3 months but it ended up being more like 10 months] and once it came through, their commission [or fee] is set at 24% of the value... See more
Company details
Written by the company
We are highly experienced claims management specialists, offering a tailored PPI refund service under our No Win No Fee agreement.
Contact info
15 Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01661 678007
- info@consumer-refund.org
- consumer-refund.org
Hasn’t replied to negative reviews
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Efficient, helpful and easy to deal with
I found CRS to be very helpful, kept me informed and up to date and efficiently managed 2 successful PPI claims for me. Without them I doubt that I would have received my repayments.
Just decided to send off the form to…
Just decided to send off the form to the company not expecting to have any PPI but what a great surprise when they found numerous policies we didn't know we had they did everything very professional and helpful brilliant company
Was delighted with my refund
I did not expect any refund and I was delighted to receive the refund.
A GREAT SERVICE
They did everything for me
They did everything for me - well worth it
Excellent Company who kept me informed…
Excellent Company who kept me informed all the way through to the successful conclusion.
Efficient
Efficient, thorough and delivered when other PPI companies promised but never did, despite us filling in one set of forms after another
Very Good.
Very Good. Trustworthy, I was kept up to date with what was happening.
Excellent service throughout the…
Excellent service throughout the investigation which finished with a sizeable refund.
First class company to deal with.Always…
First class company to deal with.Always very pleasant to talk to and highly efficient.More than happy with the two lots of PPI they recovered for me.Highly recommended.
Highly recommended!
Efficient, great feedback about where the claim was, thorough, took the strain out of claiming and knew exactly what they were doing. Money paid directly into account and easy to transfer payment to them. Worth the 20% fee as they found money which I would not have thought was due to us.
Excellent Refund Service
The Consumer Refund Service was very efficient and took all the work out of the process. They were very clear about the different steps to be taken and were available for any questions.
There was form filling to be done but it wasnt lengthy.
They were also clear about the payment for their service in the event of a successful claim.
Very successful result and dealt with…
Very successful result and dealt with ombudsman with no hassles for me. Well done Consumer Refund Services
Fast and most reliable company to deal…
Fast and most reliable company to deal with.
Very pleased with such a good result.
Excellent
Excellent, ppi was traced , and even ppi I didn't realize I had was tracked down. I certainly didn't expect to get the amount of refund I recieved.
The service provider deserved 5 stars
Fantastic Service and no hassle
Fantastic Service and no hassle
I used Consumer Refund service and they worked so hard on my behalf and I actually got back 2 lots of PPI, one i did not even expect to get as i thought I had cancelled it years back.
They never hassled me into using them and they never called me or pushed me. I would totally recommend them, in fact i have to lots of my friends who are using them now.
Use this service, but act quick as time is running out
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