The Consumers Choice Reviews 531

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and friendly approach, making interactions pleasant and supportive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach to their financial situations. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, feeling supported from start to finish. Reviewers are particularly impressed with the clear communication and constant availability, ensuring they felt informed and unjudged throughout the process. Many also appreciate the non-judgmental advice and support, which helped them regain control of their finances and alleviate stress.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Service

Consumers consistently report positive experiences with the service, highlighting the professionalism and... See more

Customer communications

Users describe positive interactions with contact, often expressing relief and comfort after reaching out.... See more

User experience

Clients share positive opinions on user experience, highlighting the professional and informative approach of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company.what can i say.So helpful and friendly in dealing with my debt issues.Very professional in their guidance and opinions on what would be best for me.Really helped me with my anxiety a... See more

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Absolutely fantastic so glad I called…

Absolutely fantastic so glad I called the consumers choice and there partners they gave all the options and advise to help me out. Anybody in debt who needs help call them. A massive weight has come off my shoulders and I can sleep at night again. Highly recommend. Thank you

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I must say a big thank you to the…

I must say a big thank you to the Consumers choice and their partners. They are amazing I would recommend anyone who is struggling with debt and money worries, just give them a call and they would make you feel at ease once again a big thank you to Simon and luke.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Simon and Luke were outstanding they…

Simon and Luke were outstanding they explained all the options open to me and guided me through the process that was best for me I would advise anyone to contact them you will receive excellent service i can't thank Simon and Luke enough

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

The consumers choice were very helpful, made me understand everything that there were helping me with. I would recommend company.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I can’t thank Consumers Choice and their Partners enough for their help. From the very beginning, they gave me the confidence to face my debt head on. They didn’t just offer solutions. they supported me every step of the way, making sure I understood my options and felt empowered throughout the process. Their team is compassionate, knowledgeable, and willing to help. If you’re struggling with debt and need Help, I highly recommend Consumers Choice!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service by consumers choice and their partners

Well after spending many sleepless nights worrying how I’m going to make ends meet, suffering badly with mental health due to spiralling more and more into debt I can now say a huge thank you to consumers choice and their partners, they were so understanding and approachable throughout the whole process and I am so glad I found the courage to ring them after reading recent reviews they really are amazing at what they do. I look forward to a debt free future!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Debt advice

I would like to share my amazing experience with first choice consumers and partners who's excellent service amd advice has put me on the right track to getting me the help I need and putting my mind at rest and am now alot happier would recommend speaking to them if your struggling with debt

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Consumers Choice

So firstly I want to say a huge thank you to Consumers Choice and their partners. After months of sleepless nights and worrying constantly I can finally relax knowing everything is sorted.
We had gotten into a mess when we both had to become carers and cut down hours at work. Unfortunately our outgoings couldn’t be cut down and we started living on credit cards. The higher the cards became the more stressed we got. We buried our hands in the sand for quite some time before we came across Consumers Choice and got help.

Everyone was so knowledgable, they made an extremely stressful situation so much easier to deal with. There was no judgement which was my biggest fear. They understood exactly how we felt and treated us with the utmost respect. They explained every single aspect in detail and were on hand within minutes to help when we were stuck.
They arranged everything and helped us understand everything that would be discussed in the meetings.
I highly recommend the guys if youre struggling financially. They will do everything they can to help you get yourself sorted.
Thanks again Luke and Simon

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Well where do I start?

Well where do I start?? Ok I suppose at the beginning eh!
I was scrolling through facebook looking at trivial droll then came across one of those debt advice ads
Being a proud man stuck in my ways I scrolled past it at first, then got to thinking what if?
So I went back to the ad and clicked on it , the ad was for consumers choice and partners, I thought , no I wondered what if they could help my situation, you see, the thing is I’m deeply in DEBT, I’ve been in debt most of my life for one thing or another , cars motorbikes loans credit cards you get the picture, I’d always managed to get by on my own before but this time it was different, I’d maxed out my credit cards, had numerous loans all with high interest rates, and the payments began to overtake my earnings, it was time to swallow my pride and ask for help, and BOY am I glad I did, the crew at consumers choice and partners lifted the world off my shoulders with their reassuring words of WE CAN HELP, their advice was second to none, all of which I took on board, as I thought I was destined to work myself into the ground just to pay my spiralling debts
They gave me a list of options on the best way to tackle my debt head on and thanks to the WhatsApp conversations and advice given I can be debt free in the next five years and all with paying a lesser monthly amount
They’ve given me a way to live again without worrying about debt and where it could land me
I’d recommend taking advice from consumers choice and partners they are really good at what they do and they don’t judge you
Give it a try I DID
Thanks a lot Dave

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Money management

I got myself in a hole could not dig out this out of this team are brilliant takes some patience to go through the process but nothing is easy they were good all the way though process thanks a lot well recommended if you are stuck

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

Got myself into a deep hole. I couldn't see a way out . I was recommended by close friend and from 1st contact they were brilliant. There was no judgement no guilt just 100% support. I urge anyone who is struggling to contact them and lift the weight from your shoulders.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

The best thing I ever did

I was so worried about facing up to the amount of debt I was in,So scared to tell anyone the weight on my shoulders was unbearable but I just couldn't go on like this anymore.
Consumers choice and partners have been amazing,Luke and Simon have been my life savers they were there every step of the way, patient and understanding always answered my questions and worry’s and calmed me down when needed.I have so much to thank them for,I now look forward to a debt free future.Please don’t hesitate to get in touch,I no it’s scary but I promise you won’t regret it.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

I thought I was out of options


I thought I was out of options, but I finally built up the courage to talk to someone. During my initial call I had all my options explained to me by Simon, and a huge weight was lifted knowing that there was a way out of my spiralling debt.

Luke from Consumer choice, and there partners did all the work, and provided any support needed via WhatsApp chats, and the odd phone call.

Anyone who feels they need help with their debt, get in contact with them, it doesnt cost a penny.

I am now able to stop stressing, and juggling finaces each moth.

Thank you to Consumer choices, and partners for everything.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

The absolute best experience! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

If I could give luke and Simon at consumers choice 1000 stars I really would! I have been struggling with debt for years and I was so worried to actually tackle my problem head on…Luke was so transparent but also so compassionate about my situation.. he was always on the WhatsApp group within minutes to answer any questions and to calm me down when I was in a panic about my creditors … I cannot thank consumers choice and their partners for helping me the way they have done . I can finally sleep at night knowing my finances are now in control and I’m paying an affordable amount every month . I was petrified about talking to somebody about my debts but this company has changed my life . Please . If anyone’s in my situation just give them a call .. they are such understanding and professional people and you won’t regret it! Thank you so much Luke and Simon , you literally are lifesavers! Vanessa x

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Life changing help and support

The consumers choice and their partners literally saved my life.
I thought I was out of options and all it took was one call to them and immediately they were ready to help.
They genuinely care and provided a solution almost straight away, there is no judgment and all they want to do is help.
They really do care and provided answers to questions I did not even think to ask.

They did all the work and were with me ever step of the way. It was life changing to know that I had that type of support available.
Their support is not just for now, it is over the payment period until everything is settled and paid.

Anyone who feels they need help with their debt, get in contact with them, they are amazing

I am now able to sleep at night and I am forever grateful to them. Thank you

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Help and peace is right here…

Luke at consumers choice and their partners were amazing at pointing out all the options, giving me explanations for stuff I didn't understand. They were so easy to talk to and thanks to them I will sleep well tonight for the first time in months.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The Consumer Choice are fantastic. I am in so much more control of my money now they really have helped me out."
The team is understanding, knowledgeable and willing to help. I was in a total state of confusion not knowing where to turn. With the challenges I was facing at the time compared to now.
I feel like I can finally get on in life so thank you. I would have no hesitation recommending you.I really can not thank you enough for your help.

December 26, 2024
Unprompted review

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