The Consumers Choice Reviews 531

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and friendly approach, making interactions pleasant and supportive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach to their financial situations. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, feeling supported from start to finish. Reviewers are particularly impressed with the clear communication and constant availability, ensuring they felt informed and unjudged throughout the process. Many also appreciate the non-judgmental advice and support, which helped them regain control of their finances and alleviate stress.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Service

Consumers consistently report positive experiences with the service, highlighting the professionalism and... See more

Customer communications

Users describe positive interactions with contact, often expressing relief and comfort after reaching out.... See more

User experience

Clients share positive opinions on user experience, highlighting the professional and informative approach of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company.what can i say.So helpful and friendly in dealing with my debt issues.Very professional in their guidance and opinions on what would be best for me.Really helped me with my anxiety a... See more

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

The best team

Thanks Simone and Luke for your help in getting the IVA. You are a wonderful team and it was the best choice to ask for your help.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Best help for money problems

Like alot of other people these day, I was struggling with money problems for a while. I called Consumers Choice. Simon and Luke bent over backwards for me and explain everything, nothing was too much for them. If you have money worries, try talking to them. Thanks both for your help.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best company for getting out of debt

Couldn’t ask for a better person than Luke and Simon have been massively helpful to me, helping me go through all of my finances and all of my options to get out of debt. They deal with you every step and every day only a phone call away when you’re worried about the letters, emails from the people you owe money to, and they are there if you get approved like me for the whole time while you’re doing the IVA couldn’t recommend this company anymore

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with luke and simon service…

Very happy with luke and simon service from struggling with my debts not able to pay them off and with my mental heath they really helped me out withy debts with an affordable amount to pay so i would definitely pick these if you need help

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you consumers choice

I was in quite a lot of Debt and was searching around and came across these guys consumers choice,Simon there was very helpful and understanding he did so much for me and helped me out in my situation to clear my finances,he was with me every step of the way through everything
Consumers choice more like best choice
If you are in debt use these first

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

My anxiety levels were at an all time…

My anxiety levels were at an all time high with worry but Luke my advisor put me at ease straight away.
Cannot thank consumers choice enough
Can get a good night's sleep for the first time in months
Cannot rate Consumers choice high enough. Thank you

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Luke and Simon have been so helpful with helping me sort all my debt out! They got recommended to me by a family member and they have been so good. My IVA got signed yesterday! Great experience, will work really hard on your case to get the best results.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

I was at breaking point with the cost…

I was at breaking point with the cost of living and using credit cards to put fuel in my car just to get to work and then paying it back only to reuse it again for fuel. And with energy prices going up. I found Consumers Choice on social media. Simon and Luke was amazing, giving me step by step guidance to sorting out an IVA. They were at the end of the phone whenever I needed them. I cannot thank them enough. Ladies and gentlemen don't EVER think you're alone with your debt! Help is out there and I would definitely recommend Consumers Choice.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Make the call

From the beginning of the call Simon made me feel totally at ease, there was no judgement, shame or embarrassment, Simon was extremely knowledgeable and took as much time as I needed to understand my options, the hardest call of my life literally saved my life.
Don't hesitate to pick up the phone and call, I guarantee you Simon & Luke will make everything clear and please believe me they are there to help

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

If its you or you now someone in debt…

If its you or you now someone in debt and they can't get out of it please there is help out there from theses guys Simon and Luke I can't thank them enough what they have done for me . I really did think there was no way but now with help from consumers choice im getting there

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

None Judgemental

Where can I start… After racking up a load of debt for an ex partner, and having to start again on my own, I couldn’t cope with the monthly repayments of my debt, plus keeping on top of my normal expenditure. I came across Consumer Choice on Facebook and reached out. I initially dealt with Simon and Luke and they have both been brilliant! None judgemental, and although they both must be dealing and working on dozens of cases for people, I felt that they were dealing with me personally and gave me a great service. More so in the last few weeks I have been dealing with Luke and he is Amazing! Can’t recommend enough, he knows his job and is extremely thorough! He has just helped me to secure an IVA so I can be debt free in 5 years, feel like I can start again and wipe the slate clean. It’s been tough but I’m out the other side. Thank you Luke and team

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

After reaching out to a family member…

After reaching out to a family member about my financial situation and some careful research, consumers choice were highly recommended, my debts were totally out of control and I didn’t know where to start to find a way to regain control and to find a way out of such a difficult situation I somehow found myself in. I contacted consumers choice and my 1st telephone call was with a guy called Simon, after that I was speaking to Luke, they set up a what’s app group for the three of us to communicate, I honestly felt from day 1 that I was being helped by family and friends as the 2 of them were so kind, considerate, honest and caring and on top of that they have so much knowledge and are an absolute credit to consumers choice. My plan is now active, Simon and Luke have contacted all of my debtors and I now have to make 1 affordable payment every month, they literally did all of the hard work for me, something I could of never achieved without them. If you are struggling then please please reach out to these guys, I felt embarrassed and ashamed but they put me at ease within minutes, they can move a mountain from your shoulders, their hard work for me is done but they are keeping our what’s app group active incase I ever need them for any help and advice. Before contacting them I’d never felt more helpless and alone, I now feel like I’m part of an army with good people behind me every step of the way. Keep up the good work guys, I really cannot thank you both enough. Life changing stuff 🙌

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Company 👏

I got myself in quite a mess with credit cards and loans,, I kept thinking about asking for help,, I kept putting it off, thinking I would be judged or no-one would be able to help me,, I was working just to meet minimum payments, then I saw their advert on Facebook every one was asking for info so I did too,, that was one of the best things I ever did,, Simon got back to me almost immediately, he called me and immediately said he could help, he's so professional and friendly and a down to earth guy he put me at ease straight away,, I then dealt with a guy name Luke,, another great person to deal with, feels like I've known these guys for a long time lol, Luke will go above and beyond to help you! If you are hesitating iffing and Arriing about asking for help, please contact this company, you won't regret it,, I'm now in the process of getting my IVA, life seems brighter now!
Thanks Simon and Luke and Consumers Choice.

February 2, 2024
Unprompted review

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