We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural g... See more
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See what reviewers are saying
I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high... See more
An Electrician by the name of Sam did a great job of fitting our extractor fans and reinstalling all our sockets and light fittings. Very professional tidying up along the way and taking the time to e... See more
Very customer oriented. Easy for seniors to use. Even those of us with limited computer abilities were able to complete. Happy to hear there is a chance of some financial relief from today’s very expe... See more
Company details
Written by the company
Consumers Energy Services helps businesses and homeowners save money on their energy bills by identifying ways to reduce energy consumption and increase the efficiency of their systems. We offer a range of services, including energy audits, equipment upgrades, and the installation of energy-saving technologies. Our team of certified professionals will work with you to develop a customized plan to improve your energy efficiency and reduce your carbon footprint. With our expertise and proven track record, we can help you save money and make your home or business more sustainable.
Contact info
130 Slater Street, K1P 6E2, Ottawa, Canada
- +18666895130
- info@consumersenergy.ca
- consumersenergy.ca
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s a very optimistic approach to…
It’s a very optimistic approach to helping consumers
April 30, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you! We truly appreciate your kind words. Our goal is to provide a positive and helpful experience for every consumer, every step of the way.
Help with gas bill.
This was simple so far.
Sure hope I will get help with my bill.
April 30, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for your feedback! We're glad the process has been simple so far. We're here to help and truly hope you're approved for the support you need.
Çant leave a review until I know what…
Çant leave a review until I know what you are going to do to help me⁰
April 29, 2025
Unprompted review
I can't think of anything.
April 29, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you! We appreciate your honesty—if anything comes to mind in the future, we’re always here to help.
I don't really have anything at this…
I don't really have anything at this time to say.
April 29, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for sharing! If you ever have feedback or questions in the future, we’re here and happy to listen.
I am not sure this program is true.
April 29, 2025
Unprompted review
Helpful staff
March 4, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for your kind words! We're thrilled to hear you found our staff helpful. We’re always here to assist you and make your experience the best it can be!
They didn’t bill me for a year
They didn’t bill me for a year. When I finally received the bill it was huge
October 19, 2024
Unprompted review
Reply from Consumers Energy Services
Thank you for sharing! We're hopeful too and excited for you. We're here to support you every step of the way.
Good initiative
It's a good iniative taken to act on behalf of those who cannot fight for themselves.
I recommend it.
Thanks
April 23, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for your recommendation and support! We're grateful to be part of an initiative that makes a difference for those who need it most.
I have had great dealings anytime I…
I have had great dealings anytime I have called. I believe in Enbridge and have dealt with them for over 30 years. At this address and my old address. Also you can trust them with your gas needs. Just look they admitted a wrong doing and are now helping correct the problem. I will continue having Enbridge my gas supplier.
April 18, 2025
Unprompted review
Reply from Consumers Energy Services
We truly appreciate your loyalty over the decades. Thank you for your feedback.
Charging too high..I cant wait when…
Charging too high..I cant wait when oneday gas bill reduced
April 18, 2025
Unprompted review
Reply from Consumers Energy Services
We understand your concern and truly appreciate your feedback. We're always looking for ways to improve and hope to offer more cost-effective solutions in the future.
Reply from Consumers Energy Services
Thank you so much! We’re glad we could assist you quickly. Your feedback means a lot.
Fast, easy and informative.
Fast, easy and informative. Options I did not know were available.
April 7, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for your kind words! We're glad you found the process fast, easy, and informative. Happy we could introduce you to new options!
Thoughts
I am very interested in any help that I can get. I am a 2 time cancer survivor. Living on ODSP. Ontario disability pension. I am not in shape to go back to work at this time. That is why I am seeking any help that I can get. Cash, food rct. Thank you for your time.
April 4, 2025
Unprompted review
Reply from Consumers Energy Services
Thank you for sharing your story. We truly admire your strength and resilience, and we're here to support you in any way we can during this time.
How can a person review a survey?
April 4, 2025
Unprompted review
Very easy application!!
April 2, 2025
Unprompted review
Reply from Consumers Energy Services
Thanks for your feedback!
Only great if the upgrade is truly free
April 1, 2025
Unprompted review
Reply from Consumers Energy Services
Thanks for your feedback! We totally get it everyone loves a truly free upgrade! If there was any confusion, let us know.
It was simple and easy to read.
April 1, 2025
Unprompted review
Reply from Consumers Energy Services
Thanks for your feedback!
Good and i will be happy to get 3,000$…
Good and i will be happy to get 3,000$ gift card
April 1, 2025
Unprompted review
Reply from Consumers Energy Services
Glad you had a good experience!
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