Contabo Reviews 9,157

Extremely concerning experience with Contabo’s handling of DMCA and copyright infringement reports.

Multiple formal DMCA notices submitted regarding infringing content hosted on Contabo infrastructure. No response has been received - no acknowledgment, no follow-up, and no visible action taken. This reflects a significant failure in abuse handling procedures.

Contabo’s own policies state that illegal content is not tolerated and that abuse reports, including copyright violations, are subject to investigation and action. However, the complete lack of response suggests a disconnect between stated policy and actual enforcement.

Although Contabo operates from Germany, hosting providers offering international services are still expected to respond to valid copyright infringement notices in a timely and responsible manner. Failure to do so enables continued distribution of infringing material.

Key concerns:

Infringing websites remain active despite repeated reports
No acknowledgment of abuse submissions
Lack of transparency in enforcement actions
Weak or non-existent response to copyright violations

This level of inaction raises serious concerns about compliance, accountability, and platform integrity.

Warning: Rights holders may encounter significant difficulty when attempting to report copyright infringement to Contabo. The absence of communication and enforcement presents clear risks. Caution is strongly advised when relying on Contabo for hosting services where abuse handling and legal compliance are important.

Until consistent enforcement and basic responsiveness are demonstrated, this service cannot be recommended. The operators, Stephan Wolfram &
Mario Wilhelm should be ashamed of their service - actively allowing abuse.

The beat price from all providers with very nice prices

Excellent support service in resolving cases. Quality products. Congratulations!

Seamless service at competitive pricing. I have been using Contabo service for the past couple years.

Great service, fast response.

"SCAM WARNING! I cancelled my service on March 28th. Contabo support (Mohd/Eirini) lied and said I didn't. Then their system sent an email saying my server is being deleted today, yet they still charged me $16.05 for next month. Double billing and fraudulent support. Avoid at all costs!" I cancelled my service on March 28th and have email confirmation. However, Contabo still charged my credit card twice ($16.05) on April 9th.

The support team (Eirini) is lying, claiming I didn't cancel the VPS, while their own automated system sent an email today saying my server will be DELETED if I don't revoke the cancellation.
This is a blatant scam: Charging a customer for a month's service and then deleting the server immediately. Avoid this company at all costs! One of your services is about to expire
Hộp thư đến

Contabo Support Team
10:01 Thứ 4, 8 thg 4 (9 ngày trước)
đến tôi



Dear PHUOC,
You have informed us that you would like to cancel the following service:
subscription monthly price payment period
Auto Backup [Cloud VPS 10] (vmi3012595) $0.93 1 month
This service now has met its expiration date. It will be deleted entirely tomorrow. If you do not want to use it anymore, everything is fine, no further action from you is required. If you would like to reactivate it, however, that is still possible. In this case, you would need to revoke the cancellation. Please have a look for the instructions: How can I revoke a cancellation of my product?
If the cancellation request is not revoked today, your server will be cancelled and deleted.
Should you have any questions, always feel free to ask.
Best regards,

Contabo Support Team

________________________________________

Welfenstraße 22

Awesome service

Everything with Contabo is run very efficiently and run smoothly throughout my dealings with them.

Issues were fixed, but a prompt response will be better

The issue was fixed flawlessly, the issue happen after a reinstall need to be done due to missing password... Thank you for the quick action...

This is the best service i ever found.

nice and good one

The support went well, but the process wasn't so great! Some of your emails ended up in spam, and this time the email informing you of an increase did. When the payment reminder arrived, I saw the old price in my account session, and the first support contact told me it was an email error and to ignore it. Just four days earlier, after another reminder, I was told there had been an increase, and only then did I see the updated price. You should probably check that when you send a reminder, the user session should display the current prices, not the old ones!

Amazing services + support they have very helpful support which change my life completely thank you contabo

For realm and based on my experiance. It is super good