Contact Solar Reviews 

Had a great experience with them. Really good communication from the start without being pushy at all.

From initially filling in the contact form to panels being installed was just over 2 months.

Everything happened when they said it would and we had no problems at all. We were already with EDF anyway so I’m not sure if it’s more hassle if your with a different energy company (EDF own Contact Solar).

No hard sell, kept informed throughout the process. Solar panels fitted at agreed time.

Whenever you undertake any project, you hope that everything goes well. I have to say that other companies should take a leaf from Contact Solar’s book, as they were superb from start to finish. The communication was first class all the way, even after installation, Jo from the handover team rang to see if we were pleased with everything. We would definitely recommend them to anyone thinking about getting Solar panels. All that’s left to do is reap the rewards from our investment.

Had panels installed last year, great service workmen very good, tidy, polite, respectful of my property, installation very good & all as planned.
Recently had a change to my home WiFi, first time I have had to call customer service, prompt polite & very efficient response & resolution to my problem.

A very pleasant and efficient service. Helpful with advice and any problems that could arise.
Extremely fast installation.

Very professional company, from top to bottom, Excellent communication and a superb work ethic. All done by the book. not a sign of corner cutting, you get with so many so called great companies these days

Professional instillation very thorough

There were a couple of delays around getting the scaffolding set up and taken down but the communication around this and everything else was handled well. The installation itself was smooth and efficient and the installers copied admirably with our very brittle roof tiles.

I’ve been using my new solar panels and battery system from Contact Solar for a few weeks now, and the experience has been extremely positive. The system performs brilliantly — in fact, it’s exceeding my expectations in terms of output and efficiency.
The whole process with Contact Solar has been smooth from start to finish. The design and sales stage was clear and informative, the installation was carried out professionally, and the post installation support has been excellent.
The staff deserve a special mention too — everyone I dealt with was friendly, helpful, and genuinely committed to delivering a good customer experience.
Overall, I’m very happy with the system and with Contact Solar, and I’d happily recommend them to others.

I had solar panels installed by Contact Solar some 4 years ago. I'm delighted I did. Very professional. Immediate savings and with the solar battery, a great saving on electricity. A couple of months ago, I had a problem with the system. The battery wasn't working, the panels likewise. I contacted Contact Solar and they tried their best to sort the problem remotely. No could do, so a technician was sent out and he solved the problem within 15 minutes after thoroughly checking everything out. The solar battery had failed. Having a solar battery with him, he replaced my dead battery and at once, everything was up and running. Happy days. Thank you Contact Solar. Service with a smile.
Julie Gibbs (Darwen)

Everything went very smoothly from start to finish and was kept informed all along. Would definitely recommend.

Well trained staff arived on time and very proffesional.
I am delighted with the service.

Initial contact staff were excellent and took me through the application process step by step. The team of fitters were wonderful. I praised their professional service to EDF Solar, personally.
Value for money, neatly executed and quick to install.

Great help over the phone today. All east when talking to the team! Jack was fab.

Fantastic experience. The no pressure sales technique was most welcome and after comparing other companys, they offered the best equipment and price too.

Clearly explained every step and the workers who came to our house were spot on too.

Highly recommended

Sunsync helpline engineers tried a couple of times the rectify a problem on my dashboard, with two different engineers giving me two different remedies. Everything they suggested failed, so in desperation I contact my installer - Contact Solar - and the problem was identified immediately. Simple fix by me and job done. Excellent work,as usual. David Winser

I like the end result but getting there took 4 months to resolve any problems I had to contact you to find out how to solve it

Excellent customer service from initial contact to completion of the job. The Contact Solar system is exceeding expectations delivering great energy cost savings. The App is great too as it provides real time graphical energy flow data between the solar panels, the inverter, the batteries, the grid and my home. Post installation follow-up service has been excellent too, providing interactive tuition on how to make best use of the App and liaising with my energy provider to set up export to grid sale of electricity. I am really pleased with the system.

I was looking for solar panels, inverter and batteries installed. When asked few companies to quote it was one extreme to other, system size and price wise, all stating they are the best and so on. Being part of EDF, system offered and the price was great and also thought if something goes wrong it is a big company. All the initial processes from quote to ordering was great, waited for G99 approval and then the survey all done within no time but then did not receive installation date, as I had it to be installed before June, when I raised this, I was surprised by the response received, installation, scaffolding all booked in 1 day by a very helpful team member and well within June time scale. Even the managing director involved in assisting, which was very kind of him. Installation day arrives, three very friendly team arrived, explained everything, did a very high standard work, handed everything over and left site clean and tidy. What I liked about the installers are apart from very friendly and cheerful individuals, you don’t need to make them do or check them to see if they are cutting corners or so forth, they checked my opinion, suggested if there was better option. I am very happy with the installer, they did do everything to very high standard. Contact solar is highly recommended, they are very friendly bunch, quick to respond to your query and go above and beyond for what they can do. For the system, it is Aiko panels, Sunsynk hybrid inverter and batteries, they seem to work as it should including the Sunsynk app. It is very early days but I have good faith in contact solar. I will recommend contact solar to everyone from honest opinion and experience.