Contact Lens King Inc. Reviews 3,184

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often noting that it's the best available even compared to other providers. The ordering process is generally described as easy and straightforward, with many appreciating the ability to quickly find their brand and upload prescriptions. Reviewers consistently praise the fast and prompt delivery service, with many receiving their orders earlier than expected. The website is often found to be user-friendly, contributing to an overall smooth experience. However, some customers also noted issues with hidden fees and additional charges, particularly regarding shipping costs, which they felt were excessive. A few other people also felt that the website had some glitches, such as persistent cookie pop-ups or difficulties with prescription uploads, and some expressed frustration with pricing discrepancies for returning customers.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be unbeatable and... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and reordering,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Website

People report positive experiences with the website, finding it easy to navigate and use for finding brands... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 4 out of 5 stars

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more

Company replied

Rated 4 out of 5 stars

The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, amazing prices, and very fast delivery. I will definitely order from the Contact Lens king!

May 7, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Quick phone response

Quick phone response. My prescription was out dated and they addressed it quickly and sent my order as soon as I updated. I got my order the next day!

May 7, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great prices

Great prices, fast customer service replies. Looking forward to my order!

May 12, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great price and FAST delivery

Great price and FAST delivery
Precision 1 daily. Thank you.

May 1, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

My contacts came quickly and it was…

My contacts came quickly and it was very easy to place my order.

May 7, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

This product should have free shipping

The sales prices are great when you can get them. Unfortunately, to get the sales price without the outrageous processing fees you have to order one item at a time. Also, this product should have free shipping. The weight of the package is negligible. Yet, the shipping is more than the cost of the product! I just found out from Contact Lens King Inc. that all shipping rates are a flat fee from the carrier that is based on multiple factors such as: fuel, zone, weight, taxes, and freight related charges. These carriers should be open to charging a reasonable shipping fee for a 1 ounce package and not a flat fee of $12.95. Thank you for your response Contact Lens King.

May 9, 2026
Unprompted review
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Reply from Contact Lens King Inc.

HI. Thank you for your order. I apologize you feel our shipping rates are high. All shipping rates are a flat fee from the carrier that is based on multiple factors such as: fuel, zone, weight, taxes, and freight related charges. We do work with the carriers on a daily bases in hopes they will lower their rates. We appreciate your business and look forward to serving you in the future.

Updated 5/12: Thank you Terri for your updated review. We will continue to work closely with all our partners to ensure we can offer the best available rates. We sincerely appreciate you taking the time to update the review and look forward to serving you in the future.

Rated 5 out of 5 stars

Easiest place to make a purchase just a…

Easiest place to make a purchase just a few clicks then done.

May 10, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great Company

The ease with which you are able to reorder and the fast delivery that comes along with it, as well as the pricing. Thank you

May 9, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Overall pricing was good compared to…competitors. Promotions for new clients not great.

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and ordering, 2) the site promotes multiple ways to get a coupon for 1st order. The coupon code does not work. 3) The site promotes multiple times 10% off with mobile phone number registration. The coupon code does not work. That is misleading when you promote offers, your system clearly is set up to not allow based on the product selected, etc.

May 7, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

KING of Bait & Switch!!!

This website is the KING at the bait and switch. They advertise one of the most inexpensive prices for a 90 day multifocal contact lens. I attached my prescription, I then looked at the pricing......OMG, they added so many different fees and charges, it became near the pricing for the most expensive mid pricing companies. $150 or prescription verification when I already attached it? Processing fees are normal as all the companies are doing this crap but you just added a minimum of $15/box for a 90 day supply. Again, a complete bait and switch as there is NO DISCLOSURE of all the fees until you get ready to checkout. Don't use this company.

May 7, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read, at numerous times on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

These are too expensive and the charge…

These are too expensive and the charge for shipping

May 6, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. We do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

fast and efficent

May 6, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to use

Easy to use. Transparent pricing. Fast service.

April 28, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Shipments received on time

Shipments received on time. Great value on contact lenses.

May 4, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Called direct

Called direct, CSR was polite, friendly, knowledgeable. She made it easy. Thank you.

April 22, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to place order online and shipping…

Easy to place order online and shipping was so fast!

April 23, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for ordering with us and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

The best value for the money!!

I have used Contact Lens King in the past and have always been happy. They offer the best bang for the buck!

May 2, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for ordering with us and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

USPS is not a viable shipping partner

I live in Texas. Pkg went out 4/24. Arrived in Iowa on 4/27. Left Iowa on 4/28. Sent back to Iowa on 4/28. Pkg still in Iowa as of 4/29. Maybe consider shipping service besides USPS because in this age of Amazon next day delivery waiting a week (if I get lucky) doesn't cut it.

April 29, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

Thank you for reaching out regarding your delivery concerns.

At checkout, we offer four shipping options through two carriers—USPS and UPS—allowing customers to choose the method that best fits their needs and budget. These include First Class and Priority Mail with USPS, as well as 2-Day and Next Day delivery with UPS.

According to our records, your order was placed using the flat-rate $12.95 First Class Mail option with USPS. Based on the current tracking information, your package is still in transit and moving through the USPS network. This shipping method typically takes 3–7 business days, and it appears your shipment is still within that estimated delivery window.

If your package has not arrived after this timeframe, please don’t hesitate to contact our customer service team. We’ll be glad to assist further.

Rated 1 out of 5 stars

You offer a first time custonjer…

You offer a first time custonjer discount but then it does not work for sale price items. Then you charge a $95 process fee for an online order that requires 5 minutes of processing. Then you charge me $12.95 for shipping a two ounce package

April 28, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do sincerely apologize the coupon could not be applied. As it states on all our sign up forms and the coupon itself: offer cannot be combined with existing sales or promotions. Also on our product page under the cost of the item it states: this item is on sale and not eligible for coupons. A processing fee will apply. If you click the "read more" the popup displayed explains the processing fee is a price per box that is associated with the sales cost of the item. In regards to the shipping fee, we apologize if you feel those rates are high. These fees are provided directly by the carrier and these fees include: fuel prices, taxes, freight and any other freight related costs. We do sincerely apologize for your frustrations however, we do our best to be upfront and transparent about all charges and terms/conditions.

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