Contact Lens King Inc. Reviews 3,184

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often noting that it's the best available even compared to other providers. The ordering process is generally described as easy and straightforward, with many appreciating the ability to quickly find their brand and upload prescriptions. Reviewers consistently praise the fast and prompt delivery service, with many receiving their orders earlier than expected. The website is often found to be user-friendly, contributing to an overall smooth experience. However, some customers also noted issues with hidden fees and additional charges, particularly regarding shipping costs, which they felt were excessive. A few other people also felt that the website had some glitches, such as persistent cookie pop-ups or difficulties with prescription uploads, and some expressed frustration with pricing discrepancies for returning customers.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be unbeatable and... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and reordering,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Website

People report positive experiences with the website, finding it easy to navigate and use for finding brands... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 4 out of 5 stars

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more

Company replied

Rated 4 out of 5 stars

The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Long time CLK customer

Easy to order and great prices. Sometimes they have specials where the lenses are really low.

February 21, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 3 out of 5 stars

Deceptive price scheme with absurd…

Deceptive price scheme with absurd processing fee.

February 20, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Deceptive pricing

Processing fee the same total price as the contacts? Give me a break! Just list the contacts price correctly please!

February 20, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

I have been ordering from this company…

I have been ordering from this company many years and have been very satisfied with the contacts, prices, and ease of ordering.

February 19, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Glad I got a coupon code from the…

Glad I got a coupon code from the customer service representative. The shipping is incredibly pricey. Regular shipping option must be available and coupon code for free shipping must be available like earlier.

February 17, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and for taking the time to share your feedback. We’re sorry to hear that you feel our shipping rates are high. Our shipping fees are flat rates set directly by the carrier. These rates reflect a variety of factors, including fuel costs, taxes, freight charges, and other related expenses. The $12.95 shipping option you selected is our lowest available rate and standard shipping option. We hope this helps clarify how our shipping pricing is determined. Please feel free to reach out if you have any additional questions—we’re happy to help.

Rated 4 out of 5 stars

I appreciated the explanation about the extra fee

I appreciated the explanation about the extra fee--I couldn't figure out how $19.95 for four boxes turned into $270 on another site. And you were correct, you bottom line was still cheaper, even against another site where I could use my vision benefit. Now if I could apply that to this order that would be fantastic.

February 16, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to provide your feedback. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Super easy

Super easy, most affordable, received my order very fast!

February 6, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 3 out of 5 stars

Low Prices But Slow Website

The prices are low compared to Costco and Sam's Club. The browse time on the site felt like walking through wet cement—it’s sluggish and exhausting. I patiently slogged through the required screens to complete my first purchase with Contact Lens King. I am not sure if that will be the case in the future.

February 13, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

Thank you for your order. I apologize for any lag or technical issues you may have experienced while using our website. I will forward your feedback to our IT department so they can look into this further.

Please don’t hesitate to reach out if there’s anything else we can assist you with.

Rated 1 out of 5 stars

Huge processing fees added at checkout

Huge processing fees added at checkout

I had a processing fee equal to the total cost of my 8 boxes of contacts added to my order. That's a 100% markup from the price they're advertising online.

February 12, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

IT WAS VERY EASY TO ORDER AND THE…

IT WAS VERY EASY TO ORDER AND THE PRICES WAS GREAT, MY ORDER CAME IN RIGHT AWAY

February 2, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Another great experience

We have ordered from Contact Lens King for several years and have always had a great experience. The website it easy to use, ordering is easy, pricing is always the best (after a lot of comparison) and quick shipping. CLK will be our go to for years to come.

February 10, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very easy to access

Very easy to access, shop and purchase. Easy to upload new Rx.

February 9, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Just so easy to order new contact lens

Just very easy to order new contact lens. Knowing they will be great when I receive them.

February 6, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

The company is legit

The company is legit. Tried them for the 1st time a couple weeks ago because 1-800 contacts was price guaging and i was a loyal costumer for decades. I searched for other online options and this place popped up with lowest prices (significantly). The contacts arrived at my doorstep a few days after ordering and its all there. So I just ordered another set for the next family member (also compared to 1-800 contacts and was signifivcantly cheaper.

February 5, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

Website is EXTREMELY DIFFICULT

Website is EXTREMELY DIFFICULT. I gave up several times.

February 3, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do sincerely apologize you feel our website is difficult to navigate. If you could advise where you had difficulties we are happy to assist you.

Rated 5 out of 5 stars

The site makes it so easy to reorder…

The site makes it so easy to reorder and I like that. I will say I believe the shipping cost is a bit high!

February 3, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback. Unfortunately, these shipping rates are provided directly with each carrier. We do hope to have those lowered soon. Thank you for your understanding. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

I order from only Contact Lens King

I order from only Contact Lens King. No where else. The staff is always helpful and knowledgeable if I ever have to call in. Can't beat their prices or their professionalism!

February 2, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

This company is great

This company is great. By far the cheapest contacts online and amazing customer service. I had ordered a couple boxes of contacts and after not receiving them for a week, I checked the tracking number and found they were delivered to my old address. I was so disappointed that I had basically thrown 100+ dollars down the toilet and reached out to customer service via email. They graciously sent me out another order free of charge which was amazing. Love this company.

January 30, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

All was great

All was great! Good price, excellent shipping, quality contacts that are not going to expire soon like Walgreens has shipped me. Thank you!

January 27, 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

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