Contact Lens King Inc. Reviews 3,185

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often noting that it's the best available even compared to other providers. The ordering process is generally described as easy and straightforward, with many appreciating the ability to quickly find their brand and upload prescriptions. Reviewers consistently praise the fast and prompt delivery service, with many receiving their orders earlier than expected. The website is often found to be user-friendly, contributing to an overall smooth experience. However, some customers also noted issues with hidden fees and additional charges, particularly regarding shipping costs, which they felt were excessive. A few other people also felt that the website had some glitches, such as persistent cookie pop-ups or difficulties with prescription uploads, and some expressed frustration with pricing discrepancies for returning customers.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be unbeatable and... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and reordering,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Website

People report positive experiences with the website, finding it easy to navigate and use for finding brands... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 4 out of 5 stars

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more

Company replied

Rated 4 out of 5 stars

The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

High end manufacturers for contacts…

High end manufacturers for contacts offered, fair pricing and coupons for repeat customers offered with email notice sign up. Shipping always prompt. Have rarely received some defective contacts, but those were always replaced upon request. Plus they keep yearly prescriptions on file for ease of ordering.

November 28, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

November 21, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, fast delivery, and reasonable prices. Have never had a bad experience with this company.

November 25, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

easy and reasonably priced

November 22, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback! We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

So cheap and easy to order

So cheap and easy to order. Surprised.

November 22, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback! We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

PERSONALLY FRIENDLY

I needed to send my contact script into them. I clicked that I would text them. However, I then emailed them and I received the quickest personal reply saying no problem text vs email order will be updated and I had my contacts by the end of the week. Best price without the 'HIDDEN' SERVICE FEE PER BOX which is so stupid!!!

November 9, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback! We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Provided step by step instructions easy…

Provided step by step instructions easy to follow and place order

November 19, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Failed to fill an order and attached…

Failed to fill an order and attached script. Instead filled order with a previous script. Had to pay to return. Total screwup.

November 17, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do apologize for your frustrations. Upon review, we originally flagged the order because the order did not match the uploaded prescription. When you called in our agent advised you of what the prescription should have been according to the prescription that was attached. Notes show, you gave permission to match the order according to the prescription you had uploaded to the account. Since it was a valid prescription and you had given permission to change the order, we fulfilled accordingly. We apologize for the inconvenience.

Rated 5 out of 5 stars

Overall great experience

Easy process, helpful customer service when needed, quick shipping.

November 19, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great prices and easy checkout

November 19, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Super easy

Super easy, shipping has been fast and reliable.

November 17, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very easy to use

Very easy to use - set up auto refills too

November 15, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

A repeat customer

I am a repeat customer for contact lenses. I found them to be the best price, fast delivery and easy to order on-line.

November 13, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

best prices in all the platform that…

best prices in all the platform that sell contact lenses , real prices stated on the page

November 12, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your loyalty and look forward to serving you again in the future.

Rated 5 out of 5 stars

Best pricing around - 15+ years!

I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricing I get, they typically don't believe me and then say "well, we can't match that pricing". Always Fast at getting my shipments out too.

November 11, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your loyalty and look forward to serving you again in the future.

Rated 5 out of 5 stars

Always easy to order

Always easy to order, reasonably priced, and arrive within a week of ordering.

November 10, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

I was scammed into giving my email and…

I was scammed into giving my email and phone number at the start of the order to get 10% off, but after all that, the code I was given didn't work. Poor customer service and makes me not trust this vendor.

November 6, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order. I do apologize for the frustration regarding the coupon. On the signup form, there is a disclaimer clearly stating: this coupon cannot be combined with existing sales or promotions. Also, on the website, under the cost of the item, it stated: this item is on sale and no further discounts can be applied. Again, I apologize you were unable to use the coupon on your order however, you received the products on sale and as it states on both the signup form and the website, no further coupons can be applied.

Rated 5 out of 5 stars

Ease of use

Ease of use, coupon, and efficient website

November 5, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

It was easy to do the order

It was easy to do the order. One issue was to do a replacement time; however, I put 365 days but the prescription may change by then. Did not like to have to place a reorder date.

November 4, 2025
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order. If you are referring to the auto-refill program, it is not required to sign up when placing an order. You can move forward without checking the box. If you would like to cancel the subscription, please email customer service and they would be happy to assist.

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