Contacts America Reviews 115

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the ordering process, especially for reorders, and appreciate the user-friendly website. Many consumers are particularly satisfied with the competitive pricing, noting significant savings compared to other options. However, some customers also noted issues with product accuracy and customer contact. A few people reported product accuracy issues, with difficulties in resolving these issues, particularly if packages were opened. There were also mentions of slow shipping times and unexpected handling fees.

What people talk about most

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity. Many reviewers... See more

Price

Customers had positive experiences with price, often highlighting the affordability and competitive nature of... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently praise the... See more

Product

Users describe ambiguous interactions with the product. Many customers report receiving incorrect... See more

Customer communications

People report ambiguous experiences with contact. Many customers express frustration with issues related to... See more

Based on these reviews

Rated 5 out of 5 stars

I love that I can reorder simply and easily. Thank you for keeping seeing clearly cheap for me. No one else will ever get my business no matter how much the optometrist tries to convince me I should o... See more

Rated 5 out of 5 stars

The customer service team was helpful and patient when I had questions about my new prescription. The online ordering process was easy and seamless. Super fast shipping! The lenses perfectly corr... See more

Rated 5 out of 5 stars

Very pleased with CA. Been a customer for a few years now. Great prices and very prompt on their delivery. Ordering process is very simple.

Rated 5 out of 5 stars

ve been a contact lens wearer for years, and shopping around for the best deal always felt like a frustrating chore—until I found ContactsAmerica. I recently ordered my annual supply of Air Opti... See more


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center
  3. Pharmacy

About Contacts America

Written by the company

logo

Founded in 1994, Contacts America is one of the fastest growing direct-to-consumer contact lenses suppliers online today. We know that the advantages of wearing contact lenses can be overshadowed by the cost and inconvenience of needing to refill your prescription.

We offer a convenient alternative:
  • Lenses at up to 70% below Retail
  • Lenses delivered right to your door
  • Reminders when it is time to refill your prescription
  • Dedicated and personalized customer service
  • Largest selection of brand name contact lenses online

    Contacts America is THE alternative to purchasing from your eye care provider.



    Contact Lenses
  • Contacts America

    Written by the company

    America's Best Contacts.
    Get the exact same contact lenses prescribed by your eye doctor, delivered right to your home or office for less than you are paying now.

    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    115 reviews

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    1-star

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    Rated 3 out of 5 stars

    Frustrated customer

    Here was my experience ordering contacts for myself and my daughter.
    Pros: The ordering process was easy. The price was fair. Their customer service person was polite and spoke English.
    Cons: I didn't receive the correct Rx for one of the four boxes. They said since I had already opened the box that I couldn't send it back to receive the correct Rx. They didn't offer to send me the correct Rx. I paid over $600 for four boxes of 24 count contact lenses. Each of my eyes has a different Rx. I received two of the same Rx. So, at least I will be able to use the ones they sent. I will have to order more for my other eye. It is frustrating that they don't own up to their mistakes. I rechecked to make sure that I ordered the correct Rx s. The mistake was in their warehouse when they packed and shipped the wrong Rx. It also took a while to receive the order. So much so that I began to wonder if I had been scammed with a fake company. Thankfully the company is legit, and I did receive the order. I ordered on 3/6/26 and they were shipped on 3/19/26. So, just keep that in mind if you need them quickly. Add another week for USPS and there is a 3 week wait to get your order. There is no free shipping with this company and if they mess up your order, they will want you to ship it back to them, unopened.

    March 29, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Pretty easy

    Unclear on the prescription entry page that "Power" means the same thing as "Sph", which is what my prescription says. A footnote or tooltip to that regard would be helpful.

    February 17, 2026
    Rated 4 out of 5 stars

    Contacts

    The contacts I enjoy using are still available here when not available anywhere else.

    February 15, 2026

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