Contactsforless.ca Reviews 2,020

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 693 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often highlighting them as the best available. Many people appreciate the quick and efficient delivery service, noting that their orders arrive as expected and in good condition. The ordering process is frequently described as easy and straightforward, with many consumers finding the products to be authentic and comfortable. However, some customers also noted issues with delivery times, mentioning that some orders took longer than advertised or experienced delays. A few other people also felt that communication regarding their orders could be improved, citing a lack of updates or difficulty reaching customer service. Additionally, some reviewers were not happy with the packaging, reporting damaged boxes upon arrival or concerns about the quality of the contacts themselves.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Order

Clients share positive opinions on order. Many customers praise the straightforward and easy ordering... See more

Price

Reviewers highlight positive aspects of price. Many customers consistently praise the competitive and... See more

Product

Customers had positive experiences with product. Many reviewers praise the quality and comfort of the contact... See more

Customer communications

Customers consistently note positive experiences with contact lenses, praising their authenticity, comfort,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Totally fine. This is a completely commoditized product that can be purchased from one of a dozen companies. There’s really no difference other than price and shipping speed. ContactsforLess often has... See more

Rated 5 out of 5 stars

Was highly recommended through a coworker referral group. Bought 30 daily’s multi focal, felt like I was wearing reading glasses only - called and emailed in all the information that was requested... See more

Company replied

Rated 5 out of 5 stars

Fast response makes the purchase go smoothly. The helpful recommendations service also supported me a lot! This was my first time buying toric lenses online, but the lens fits me perfectly without any... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience purchasing my contact lenses from Contactsforless.ca. The prices were genuinely affordable without sacrificing quality, which is a huge win. My order shipped incredib... See more

Company replied


Company details

  1. #2 of 3 best companies in Contact Lenses Supplier

About Contactsforless.ca

Written by the company

Contactsforless.ca is the best website for buying contact lenses online in Canada. First, we have the lowest price guarantee on every contact lens online purchase. On top of that, we also provide free shipping on every single contact lens order in Canada. We carrry all of the top contact lens brands, such as Acuvue, Air, Optix, Dailies, Precision 1, Biofinity, Ultra, Biotrue and the very highest quality coloured contact lenses.

But it gets better, because Contactsforless.ca also donates over half of all of our net profits to help save our environment, feed hungry children, and address so many other global and community issues. Being the #1 contact lens website in Canada is more than just making money. It is about being a company that helps our planet at the same time. That is why we say SAVE MONEY AND SAVE THE PLANET TOO.

Over half of our non profits are situated right here in Canada. We donate money because we give more, care more and are more connected to the needs of people on our wonderful planet.

While the "other guys" want to make profits off of you, we think differently. Shop for your contact lenses with Contactsforless.ca and you will be a customer for life.

Once you realize that you can save money on contact lenses and help our planet at the same time, why would you shop for your contacts anywhere else?

20% Off Plus Free Shipping Canada

Written by the company

Get 20% Off All Contact Lenses + Free Shipping
Use code SALE20 and you receive 20% off every contact lens order plus free shipping to any location in Canada.

You Always Get FREE SHIPPING On Every Order!

We Always Offer Free Shipping on Every Contact Lens Order

We Always Offer Free Shipping on Every Contact Lens Order
You always get FREE SHIPPING ON EVERY ORDER with Contactsforless. That's Right. No B.S., no tricks or games. Unlike the other guys, we really try harder, work smarter and serve you better. Order your contact lens online with us today and learn why we are the #1 best contact lens site in North America.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 58% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Right product

Right product, sent as agreed. No issues.

I like that you are Canadian, and that you contribute to a charity with each order.

April 4, 2026
Rated 5 out of 5 stars

I made the order and the lenses were…

I made the order and the lenses were delivered right on time. My optometrist was told two years ago that they were not being made any more and no longer available in Canada and yet here they are and I am enjoying their comfort as I type this.

March 30, 2026
Rated 5 out of 5 stars

Contact lenses

To be honest, I didn’t even know this website existed before placing my first order last week. I was a bit hesitant at first, but decided to give it a try—and I’m glad I did. My contact lens order arrived within a week, and the price was the best I could find both online and in-store.

March 29, 2026
Rated 5 out of 5 stars

Right price

Right price, prompt delivery 👍

March 28, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Hi Stan! Thank you for your 5-star review and please know that we treasure all of our customers. As a truly family-owned company that donates money to charity, we do business differently!

Rated 5 out of 5 stars

Amazing price

Amazing price, amazing delivery!!! RECOMMEND 100%

March 28, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Hello Melanie! Thank you for your 5-star review and please know that we treasure all of our customers. As a truly family-owned company that donates money to charity, we do business differently!

Rated 1 out of 5 stars

No exchange policy

When I sent in my order, I sent pictures of my current boxes with lens strengths and prescriptions and also with what kind of lenses I currently have. I received an email back that I had ordered the correct ones. When I received them I opened both packages, left and right, and put them in my eyes, only to realize that they were not multifocal like it had said in my sent pictures. I was assured that my order was correct and now that they are opened I cannot do an exchange. I contacted contacts for Less yesterday to inform them and I was told that due to policy because they are open there's nothing that can be done. I responded by saying that they did confirm my order and that it was correct. Apparently it wasn't and I did not receive a response back after that. I'm not sure if it was being escalated to another department or if I'm just being ignored. Either way I did not receive a response back.

My response

Paul, I see from your response that you do not hold your own staff accountable, the way that you hold your customers accountable. Interesting. As mentioned previously, I sent pictures of my current product, and was assured by your staff via email, that my order was correct.

I did check my order, and it was exactly what I was told to order, by your staff, and what was printed on the invoice. When I brought my concern of sending a picture of my current product to your service department and was assured that my order was correct by your staff, I did not receive a response from them, but I did, from you, only after I honestly reviewed my experience, for others to see.

As far as not being able to return or exchange a product after it has been received and opened from any other website, is simply not the case. Amazon is only one example of this happening in the past.

Either way, it is not necessary to respond as this is obviously not going to end with a different outcome then you have previously stated. Your company asked for a review, which is what I did and your response is that it is my fault, which is unfortunate. I don't usually order online, and this is why.

I would include the screenshot of the communication with your staff, assuring that my order was accurate, but it won't allow me to do that here.

March 25, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Jason, this is the company's owner, Paul Slusher. Please remember that you are responsbible for what you order. You ordered the incorrect product, then, without checking the outside of the box before opening it, you opened the product.

The policy is very simple and clear. We are sorry this happened to you, but when you order the wrong product and then open it, we cannot take it back as a return. It is very surprising that you assumed you could open a product and because of your own error, you now want to return the product. I am sorry, but you will not find any website that sells you anything that will allow that.

We are happy to help you in the future, but it is important that you ALWAYS ORDER THE CORRECT PRODUCT and then when you receive it, ALWAYS CHECK THE PRODUCT BEFORE OPENING IT. We even have a warning that is included in your shipment, reminding you of this.

Thank you.

Paul Slusher
Owner / CEO

Rated 5 out of 5 stars

Very good,i don’t speak English ,i’ m…

Very good,i don’t speak English ,i’ m sorry

March 25, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Thank you for your 5-star review and please know that we treasure all of our customers. As a truly family-owned company that donates money to charity, we do business differently!

Rated 5 out of 5 stars

Perfect product

Perfect product, quick ship time and good prices!

March 23, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Thank you so much for your 5-star review. We take a real pride in how we treat our customers and how we do what we do!

Rated 5 out of 5 stars

Fast affordable with a great discount &…

Fast affordable with a great discount & free shipping come on BEST DEAL Eva!! ✌️❤️😊. Thank you very much!!!!

March 26, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Thank you so much for your 5-star review Leesa. We take a real pride in how we treat our customers and how we do what we do!

Rated 5 out of 5 stars

Love it

Fast shipping and delivery, very smooth buying process. Love it and definitely will buy again!

March 27, 2026
Contactsforless.ca logo

Reply from Contactsforless.ca

Thank you so much for your 5-star review Irina. We take a real pride in how we treat our customers and how we do what we do!

Rated 3 out of 5 stars

Price and delivery time were good

Price and delivery time were good. What I don't like is 180 daily contacts sitting in a community mailbox in very cold weather. I know you are inclined to say there are not impacted, but consensus is that at -15 or below contacts can be negatively impacted. Would prefer to the door delivery, as contacts are less inclined to spend a night in a very cold mailbox. I'm in Ottawa by the way.

March 26, 2026

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