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See what reviewers are saying

Rated 5 out of 5 stars

Our experience of Contando has been first-rate from onboarding onwards. Migration was incredibly smooth, they are always responsive to queries, their work is always accurate as is their communication... See more

Company replied

Rated 5 out of 5 stars

Following a demerger we outsourced our charity's finance support and appointed Contando as our financial partner. We have been really impressed with the quality support and professionalism. Heather a... See more

Company replied

Rated 5 out of 5 stars

We are a small but busy business and Contando has really helped us get all of our finances in order including payroll. They have managed to streamline everything which makes things so much easier fo... See more

Company replied

Rated 5 out of 5 stars

Marco at Contando delivered a very efficient and professional service for our Xero project. He communicated with us clearly at all times and I was kept well aware of progress on the project. Any queri... See more

Company replied

Company details

  1. Bookkeeping Service
  2. Accounting Firm
  3. Chartered Accountant
  4. Consultant
  5. Payroll Service

Written by the company

We support small businesses and not for profits with all aspects of managing their finances: bookkeeping, payroll, year end accounts, taxes and Xero support.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1 service

Our experience of Contando has been first-rate from onboarding onwards. Migration was incredibly smooth, they are always responsive to queries, their work is always accurate as is their communication. Being a small team really seems to suit them, and their attention to detail and willingness to engage marks them apart. Since onboarding for accountancy services, we have also brought aboard our payroll, where again they have consistently excelled. Nothing but good things to say about Heather & Marco and I unreservedly recommend their work.

August 8, 2025
Unprompted review
Contando logo

Reply from Contando

Hi David, thanks for the great review, it's really a pleasure reading about your satisfaction. We are looking forward to carrying on working together and, hopefully, to making things even smoother.

Marco

Rated 5 out of 5 stars

Safe hands

Following a demerger we outsourced our charity's finance support and appointed Contando as our financial partner. We have been really impressed with the quality support and professionalism. Heather and Marco already feel like part of our corporate team! They are responsive, solution focussed and the working dynamic is seamless. They are safe hands and we're already tweaking our new new processes to maximise efficiencies and resource time. Thank you team.
Paul Grainge CEO Recoop

August 1, 2025
Unprompted review
Contando logo

Reply from Contando

Thank you for this review Paul, we are very glad to be working together and are enjoying supporting you as the charity settles into this post demerger phase.

Rated 5 out of 5 stars

Contando are part of our extended team.

We cannot thank you enough for your incredible support throughout this challenging year. When our CEO left, we found ourselves facing a daunting amount of work and uncertainty. However, with your expert guidance, unwavering professionalism, and continued support, we were not only able to navigate the challenges but also successfully get through the workload.

Your dedication and expertise were instrumental in helping us stabilize and move forward with confidence. You went above and beyond, and for that, we are truly grateful.

I wholeheartedly recommend Contando to anyone in need of reliable and professional financial support. They are a team you can trust to deliver outstanding results!

January 1, 2025
Unprompted review
Contando logo

Reply from Contando

Dear Shahid, thank you for your review. We really appreciate and value being seen as part of the team and not just a cold outsourced provider, this is really important to us. We are looking forward to carrying on working together and supporting the charity to deliver its charitable aims.

Rated 5 out of 5 stars

Invaluable financial advice and services

Heather has been invaluable in helping with payroll and other financial needs, the whole team learnt so much from her in the time too and we have streamlined our processes accordingly. Would recommend her services to anyone!

May 1, 2024
Unprompted review
Contando logo

Reply from Contando

Hi Emma, it has been a real pleasure working together and we are looking forward to carrying on supporting the team. Thank you for the lovely review, all the best! Heather

Rated 5 out of 5 stars

Contando has just assisted us to migrate to Xero

Contando has just assisted us to migrate to Xero. We valued their timely support and further advice as we navigated the transfer.

January 31, 2024
Unprompted review
Contando logo

Reply from Contando

Hi Tom, it has been a real pleasure supporting you. Thank you very much for your review!

Rated 5 out of 5 stars

Contando have been outstanding

The service that Contando have provided for Redthread Youth has been outstanding.
They have been patient with some challenging logistics and also their interaction with the staff team involved and trustees has been open and honest but also framed sensitively and with acknowledgment of the realities that people are dealing with.
First class work and Heather and Marco have gone above and beyond to help us!

January 30, 2024
Unprompted review
Contando logo

Reply from Contando

Thank you for your lovely words Simon, and you also for finding the time to write us this great review, it is very much appreciated and important for us. For the rest, likewise, it has been a real pleasure working together.

Rated 5 out of 5 stars

A supportive and flexible service

We have worked with Contando since 2020. I have always appreciated their flexibility, adaptability to our needs, and understanding of the many competing pressures facing a small team. Getting them on board was a weight off my mind- I can't recommend them enough!

December 21, 2023
Unprompted review
Contando logo

Reply from Contando

Dear Emily,
Thank you veru much for your review, it is a real pleasure supporting Irise and seeing all the good you do and the progress you have made along the years!

Rated 5 out of 5 stars

Charity financial support

Conando have been a great support to us. We are a small organisation with complex funding streams and they have proven their ability to manage our accounts seamlessly.

November 20, 2022
Unprompted review
Contando logo

Reply from Contando

Thank you for the nice review. We are very pleased to see everything running smoothly!

Rated 5 out of 5 stars

Outstanding!!!

We have been working with Contando for more than 1 year now and they have been extremely helpful and professional. They have always responded in a timely manner to our enquiries and have been supportive offering their guidance.
They have helped us reshaping Xero by reviewing chart of accounts, creating very useful report templates and also with end of year's accounts. Their help have made us more confident on using Xero and in general handling our charity's finances.
Contando is a great team and they are not only extremely diligent but also lovely people to work with.
We are looking forward to continue working with them and we can highly recommend them.

June 30, 2023
Unprompted review
Contando logo

Reply from Contando

Hi Anila, thank you for the lovely review. We are really happy to see you are enjoying working together, we have definitely the same feeling and we are looking forward to continuing to support you and the Charity.

Marco

Rated 5 out of 5 stars

Contando personnel is very professional…

Contando personnel is very professional and well organised.
They always responded quickly to all inquiries, and completed work ahead of agreed timelines. They are also charge reasonable price for their services.
We will definitely use them again.

August 12, 2022
Unprompted review
Contando logo

Reply from Contando

Hi Anastasia, thank you for the kind review, it has been a pleasure to support your charity. Please don't hesitate to contact us if you need anything else in future.

Rated 5 out of 5 stars

Contando - great working with them

Been working with Contando for c. 8 months, after their recommendation by a friendly finance director.

I've found the team professional, friendly and extremely responsive to my queries and requests for help. Marco has kindly guided me through working with Xero and the necessary company admin.

Very happy to recommend Contando based my customer experience so far.

August 5, 2022
Unprompted review
Contando logo

Reply from Contando

It has been a real pleasure working together and we are really looking forward to continuing to support you in the future. Thank you for the for taking the time to write us this nice review!

Rated 5 out of 5 stars

Absolutely fantastic

I can't recommend Contando highly enough. Their attention to detail, accuracy and customer service are amazing. They are always happy to take the time to explain things to you and ensure you understand and are comfortable with their work and your accounts. No question is too much trouble to answer and emails are always responded to in a timely manner. They are also lovely people to work with and feel like part of the team rather than external providers

February 4, 2022
Unprompted review
Contando logo

Reply from Contando

It is a real pleasure working together and feeling part of the team (it is a nice way to work).
Thank you very much for the lovely review and the compliments!

Rated 5 out of 5 stars

Outstanding!

Marco at Contando is very knowledgeable and helpful! He responds to all queries in a timely manner and has been great to work with.

January 19, 2022
Unprompted review
Contando logo

Reply from Contando

Hi Antonia, thank you so much for the review, really appreciated. It is a real pleasure to work together. Marco

Rated 5 out of 5 stars

Fantastic Service

We are a small but busy business and Contando has really helped us get all of our finances in order including payroll. They have managed to streamline everything which makes things so much easier for myself and my team to keep track of.

They are always on hand for any questions or queries, they are very patient and super helpful. I would recommend their services to any company looking for bookkeepers/accounts advice.

October 26, 2021
Unprompted review
Contando logo

Reply from Contando

Hi Davinia, thank you for you lovely review. It is a real pleasure being able to support you and your hard work.

Rated 5 out of 5 stars

Brilliant!!

Heather has been brilliant and very patient with us as we set up our small business. Thank you!

August 18, 2021
Unprompted review
Contando logo

Reply from Contando

It's been a pleasure working with you and we're looking forward to being part of the future of the business as it grows and develops.

Rated 5 out of 5 stars

Excellent service!

I cannot thank them enough! I had doubts about how to manage some financial sides of my business and the consultancy they provided has been very valuable and reassuring to me.

April 6, 2021
Unprompted review
Contando logo

Reply from Contando

Hi Gianni, thank you for your review. It was a pleasure working together and please don't hesitate to get in touch for any future needs!

Rated 5 out of 5 stars

Amazing support for a small business

As an employee at a small business (3 people) it has been invaluable to work with the team at Contando. They are understanding, diligent, supportive and always on hand to offer guidance.
Working with external companies can be intimidating but this has never been the case with Contando and it has always felt like a collaboration to ensure we're running things in the most efficient way possible.
This partnership has been a game-changer for us!

March 10, 2021
Contando logo

Reply from Contando

Thank you for the review Rhiannon, we really appreciate it and we are definitely looking forward to carrying on working together. It is a real pleasure working with you and being part of the improvements in the business.

Rated 5 out of 5 stars

Incredibly Impressed!

During the first lockdown I was panicking about how I save my business. Once I calmed down I saw this as an opportunity to reflect and get organised. I brought Contando on board to help with this transition and I cannot thank them enough. They go well beyond the call of duty. They are incredibly patient and willing to go through everything in fine detail and they have turned my business around in terms of keeping everything organised which will no doubt help with future developments. Not only are they extremely diligent but they are lovely people to work with and you can tell they have immense integrity and care about the businesses they work with. I have been so impressed with the service I have received so far.

December 16, 2020
Contando logo

Reply from Contando

Thank you for this lovely review Anna. We are very very glad that to hear that you are satisfied and to see that things are going in the right way. We are looking forward to carrying on working together.

Rated 5 out of 5 stars

Thank you Contando

Thank you Contando! We are so grateful for the work you do. We would definitely recommend Contando's services!

September 24, 2020
Unprompted review
Contando logo

Reply from Contando

You are very welcome, it is a pleasure working with you!
Thank you for your review.

Rated 5 out of 5 stars

Efficient and professional

Marco at Contando delivered a very efficient and professional service for our Xero project. He communicated with us clearly at all times and I was kept well aware of progress on the project. Any queries on our brief were sent through on a timely basis and meant that the project stayed on track. Marco was able to accommodate a couple of minor changes to the brief within the proposed timelines, which was hugely appreciated.

February 24, 2020
Unprompted review
Contando logo

Reply from Contando

Hi Hannah, thank you very much for your review, I was really pleased that I could support your company with this work.

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