Price and product are a great value. The information was detailed and thoroughly presented. More options on material covered would be nice. Focused presentations throughout that match the PowerPoin... See more
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Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain... See more
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I did encounter a few initial issues with access. I didn’t receive the course link right away and only gained entry after creating an account on the main portal and they emailed me an access link. Onc... See more
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Good Experience could only be better if they submitted course hours directly to the Licensing Board and never got to speak to a representative when I called with a question 3 times but, they answered... See more
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Company details
Written by the company
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Access-Until-You-Pass Guarantee
Because Passing Is the Only Outcome.
We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!
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4.0
Great
471 reviews
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I appreciate the two day expedited…
I appreciate the two day expedited shipment I requested in order to receive the Business and Law Study Guide that is permissible to can into the testing site.
Jay Wolfe
January 23, 2026
Reply from Contractor Training Center
Thank you for the 5-star review! We appreciate you taking the time to share your feedback. We're happy to hear that you received the Business and Law Study Guide promptly with the expedited shipment option. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for the 5 stars! We're happy to hear that our online format was easy to follow. Thank you for your positive feedback; we appreciate it. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
My shipment was missing a book
My shipment was missing a book. I tried to contact CTC 3 times and no one responded
January 8, 2026
Reply from Contractor Training Center
Thank you for your feedback—and I’m sorry for the confusion with your book set. One of the books is currently on backorder and will ships separately as soon as it arrives. Occasionally, backorders occur when we are waiting on inventory from the publisher. A backorder notice should have been included inside the box, and we apologize if it was missing or overlooked. If you’d like, please contact us at support@contractortrainingcenter.com or 888-858-7350 with your order number so we can confirm the status right away. You’ll receive an email with tracking information as soon as the book ships.
Reply from Contractor Training Center
Thank you so much for the 5-star review! We’re thrilled to hear you had an excellent experience in our Virginia 8-hour Pre-License course. We work hard to make the class clear, engaging, and easy to follow, so it means a lot to know it delivered for you. Wishing you the best as you move forward with your licensing—please reach out anytime if we can help! You can reach us at support@contractortrainingcenter.com or 888-858-7350.
Class is relatively boring with long…
Class is relatively boring with long modules. You all could have someone reading the slides with less of a southern dialect. I'm from the south too. We don't all need to sound like we speak with gum stuck to the roof of our mouth. Overall a generally boring class with minimal information. Add some real world examples. Problems to go over. Actual estimating stuff rather than just talking about estimating or bidding. It's all the same with these two hour elective courses. They don't teach any real world knowledge.
January 16, 2026
Reply from Contractor Training Center
Thank you for the feedback. I’m sorry the course felt boring and not practical enough for what you were looking for. Because this is an NC CE elective, the content is built to meet NC requirements, which does set limits on scope and format. Still, we agree that more real-world estimating examples and practice problems would improve the experience, and we’re reviewing updates that stay within NC CE guidelines. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Great course with a multitude of…
Great course with a multitude of resources and practice tests for each book, plus simulated exams! If you’re looking for a course, this one will certainly have you prepared to pass the test!!
December 1, 2025
Unprompted review
Reply from Contractor Training Center
Thank you for the 5-star review! We're glad you found our course helpful, especially the practice tests and simulated exams. It's great to hear that our resources prepared you well. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Send Meeting Requirements Ahead of Time
I wish they would've made it clear that you cannot be in a parked car for the meeting. I travel for work and the requirements were not made clear until the meeting started. I read the emails that I received and tested my zoom settings ahead of time. They could've easily included the camera and location requirements in those notifications.
I understand driving not being allowed and trying to create a focused environment for class. Please make the stipulations that go above and beyond that clear ahead of time.
They did let me reschedule but the other times are far less convenient.
January 6, 2026
Reply from Contractor Training Center
Thank you for taking the time to share your feedback. We’re sorry for the inconvenience you experienced—especially given your work travel and the effort you made to prepare in advance. To clarify, the camera and location requirements (including not attending from a parked car) are not policies we set internally. They are mandated by the State of North Carolina licensing board for course delivery and attendance verification, and we’re required to enforce them to keep the class valid for credit. We appreciate your understanding, and we’re glad our team was able to offer a reschedule—even though the alternate times were less convenient. If you’d like, please reach out to us directly and we’ll do our best to help you find the best available option going forward. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that our team was helpful and knowledgeable! Thank you for your recommendation; we appreciate your positive feedback. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for the 5-star review. We really appreciate your feedback and glad everything hit the mark. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
The eight hour course is great for every contractor distorting new work. I enjoyed …
It was great course and good experience with eight hours course. I hope every contractor take this course before they start their job.
January 7, 2026
Reply from Contractor Training Center
Thank you for the 5 stars! We're happy to hear that you found the course great and the eight-hour experience beneficial. We appreciate your suggestion that all contractors take this course before starting their jobs. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Very good material
Very good material. It helping a lot. I recommend this classes. Thank you for your support
January 15, 2026
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that our material is helpful for you! We appreciate your recommendation and are grateful for your support. Thank you for your feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Presentations do not match books that…
Presentations do not match books that go with it. I’m not even sure if what is in the training program is applicable at all and I can’t reference many of the information in the book.
January 9, 2026
Reply from Contractor Training Center
Thank you for sharing your feedback —materials should be easy to reference, and we understand how frustrating this is. If you share the book edition and the module/presentation name (and one or two examples of what didn’t match), we’ll help you find the correct cross-references and provide any updated resources. Please contact us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for the 5 stars! We appreciate you taking the time to share your feedback. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for your feedback! We're glad to hear you found the process easy to access. We appreciate you taking the time to share your experience.
If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
current test not even close to prep
current test not even close to prep
prep tests didn't help without good test strategy which i knew and you did remind me (thus 1 star)
January 5, 2026
Reply from Contractor Training Center
Thank you for sharing your feedback. We want to clarify that our prep questions and answers are not the same as those found on the actual state exam, as we do not have access to the exact questions. Our goal is to help students navigate their course materials, understand how to locate information in the books and build confidence in applying that knowledge. In addition to practice questions, our course includes an Exam Tips & Strategies module, a New Student Orientation webinar, and a live one-hour weekly webinar where students can ask questions directly to an instructor. We encourage students to take full advantage of these resources, as they are designed to support exam readiness and overall success. If you have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Very helpful
Very helpful, Respond very quickly to my questions in a very kindly manner They show that they care for the customer’s needs and try to help as soon as possible.
January 6, 2026
Reply from Contractor Training Center
Thank you for the 5-stars! We're happy to hear that our support was helpful and timely. We appreciate you mentioning our team's caring approach and dedication to quickly addressing your needs. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that you had a good experience and we appreciate you considering us for your future needs. You can always reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help! Thanks!
Reply from Contractor Training Center
Thank you for your feedback. We're sorry to hear about your experience and any frustration this caused. Our team is emailing your certificates to you today. Our customer service hours are 8:00 a.m. to 5:00 p.m. Please feel free to contact us at the number below during those hours. you can reach us at support@contractortrainingcenter.com or 888-858-7350. You can also reach me at 954-315-8292, I will be happy to assist and answer any questions you have.
All the questions were the exact same…
All the questions were the exact same after the first day. I feel like I paid money for 35 questions when I know there are more on the exam I should be ready for.
Clarification After Response: The amount of questions on the MHIC is 58, not 55. I was referring to the amount of study questions provided by Contractor Training Center, which accumulated to 37. Based on the amount of potential questions on the actual MHIC exam, I felt the small amount of questions provided was subpar. After taking the actual MHIC exam, I can firmly state, this program does NOT properly prepare you for this particular exam.
January 2, 2026
Reply from Contractor Training Center
Thank you for your feedback. We'd like to clarify that the MHIC course has 55 questions, not 35. We are also actively working on expanding the question back do students will see different questions each time they access the course, helping reinforce learning and avoid repetition. Our program is designed to teach the concepts and help students learn how to navigate the required textbook/materials, so they feel confident when taking the state exam. We do not have access to the state’s actual exam questions, and we are not permitted to recreate or mirror them, so the questions in our course will not be identical to what appears on the official test. That said, we take concerns like yours seriously. If you’re willing, please contact us directly with the areas you felt were most different or where you wanted more practice, and we’ll help you create a focused study plan and point you to the sections that align with the exam content outline.
We appreciate you taking the time to share your thoughts. We are always working to improve the learning experience. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Not satisfied
I paid for the continuing education, took the class and the test. You have not turned that info in to the VADPOR. They have no proof that I have 3 hours of continuing education to renew my license.
January 1, 2026
Reply from Contractor Training Center
We’re sorry for the confusion and the delay showing your CE with DPOR. Your course completion can only be reported once we receive the required license details from the post-course survey. In this case, that survey was not submitted with your license information, so we were unable to report your hours right away.
As soon as we saw the issue, we emailed you to collect the missing details, and once we received them we submitted your 3 hours to DPOR immediately. If it is still not reflecting on your DPOR record, please contact us at support@contractortrainingcenter.com or 888-858-7350 and we will verify the submission and provide confirmation for your records.
—Contractor Training Center
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