Illegally charged me a tariff
Illegally charged me a tariff, Original artwork is exempt. They did not manage the appeal correctly and sent the debt to collections.
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Fine art shipping made easy 🎨📦✈️ for Galleries, Auction Houses, Interior Designers, Collectors #fineart #logistics #logtech ⚡️Instant & Competitive Quotes
France
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Illegally charged me a tariff, Original artwork is exempt. They did not manage the appeal correctly and sent the debt to collections.
A very poor experience. CONVoluted communications. CONfusing instructions. Overpriced and very slow. We're now two months out from the auction date and the item has still not shipped. We ship hundreds of auction purchases a year and this was by far the worst customer service and performance.
I am happy to say that after some negotiation a reasonable compromise has been struck with this company. So. I am amending my review and rating to reflect that positive change.
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