I ordered a size 3xl and they mistakenly sent me a size Medium. After speaking with them about the mistake. Coofandy replied to my email in a timely manner. They apologized for the misunderstanding.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Men's Clothing Store
- Beach Clothing Store
- Clothing Store
- Outerwear Store
- Sportswear Store
- Work Clothes Store
About Coofandy
Written by the company
Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.
With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.
We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.
Contact info
United States
- (+1)2073000688
- support@coofandy.com
- coofandy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very mixed feelings they did resolve the problem
my order said it was on the way. The orders were placed on the same day and ended up coming almost a week apart. I tried to get in touch with service on line and by PHONE and nothing worked. I placed a post on line on line about what happened and the rest of my order arrived the next day. I LOVE their products but MAY NEVER ORDER FROM THEM AGAIN because of what took place. I spend my money and expect to get my order what they say its coming. Note they sent me a very nice email to resolve the problem and I WILL NOW USE THEM AGAIN !!!!

Reply from Coofandy
It’s cool seems like good quality
It’s cool seems like good quality. Shirt super baggy. With you could buy the set with shirt shorts different sizes. No back pockets.
The items were nothing like the photos…
The items were nothing like the photos and made from very cheap material. It’s highly unlikely I’ll ever wear the two pairs of pants I bought

Reply from Coofandy
The clothes are well styled
The clothes are well styled. Customer service seems suspect. When told items are delayed, an offer presented was accepted, but never fulfilled.
The clothing is always above 80%…
The clothing is always above 80% satisfactory, but shipping however, has slowed down considerably!

Reply from Coofandy
Poor quality fabric
I was very pleasantly surprised of the…
I was very pleasantly surprised of the quality of the fabric.
I could use XXL but I love how these…
I could use XXL but I love how these shirts are fitting me. The price is very good and shipping did not take long.
The outfit advertised as white but upon…
The outfit advertised as white but upon receiving it was an off white. Not like advertised. This company stands behind their product. They made everything right at no cost to me. Great company and will be purchasing more gear.

Reply from Coofandy
PACKAGE TOOK AWHILE TO GET TO ME......I…
PACKAGE TOOK AWHILE TO GET TO ME......I LOVE THE FIT OTHERWISE.....JUST WISH I COULD GET THEM QUICKER
Worth the wait!
The wait for delivery has gotten much better and the meterial, fit and comfort make it worth the wait.
Rubbish clothing nothing like the…
Rubbish clothing nothing like the pictures.A cimpletly diffrent material. Returned items. Will not be buying again.

Reply from Coofandy
They resolved the situation
They resolved the situation, so I give them five stars!!
Shorter than they used to be
Update: the team at Coofandy was super responsive to feedback and did everything they could to make this right. I’ve already ordered additional pieces!
I really like a pair of pants from this company I bought secondhand. I purchased the exact same size in multiple different cuts and they’re both shorter and of inferior quality. They work but I was hoping for something much higher quality.

Reply from Coofandy
I love the quality of clothes
I love the quality of clothes. Thank you exchanging my item. I am a customer for good!!!
Poor Delivery and Customer Service
I love your products, but repeatedly your items are “out of stock” or it takes 2-3 weeks before it ships out and then 2 weeks to get to me. This has happened 3 times now on 3 different orders where I wanted to wear something I had specifically ordered and couldn’t! That’s not OK. Please don’t offer items when they are repeatedly out of stock.
As for your customer service, it’s is awful and offers no help. You need to have people on staff that can handle requests and who understand emails and answer the phone or at very least RETURN CALLS!

Reply from Coofandy
I love the shirts
I love the shirts , the vibrant colors and fit , just wish it didn’t take so long to ship and arrive !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







