Cool Cargo Reviews 5

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Services

Information provided by various external sources

Cool Cargo offers logistics movement by air and sea for refrigerated or frozen products. These products include: health care for pharmaceutical companies, chilled food shipping and temperature controlled cargo.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic company…

We recently used this fantastic company to make a delivery to a distribution centre in Birmingham. Lak was so helpful and so accommodating and took what used to be a stressful operation and made it a seamless operation. Highly recommend.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery but no discount (international frozen)

Sent frozen shipment to Portugal and 4 times the cost of any other carrier. It was held in customs and never delivered. No discount. very limited communication. Phone call to say would sort out the invoice later which meant taking 3 weeks to send it and then take full payment. Will not use them again

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted chilled courier with great service

We regularly use Cool Cargo for chilled shipment of same day or overnight delivery. The service if fantastic, pick up windows spot on, and deliveries always made on time. The couriers who collect and deliver are always super nice and friendly. Highly recommend.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The team at Cool Cargo have been absolutely brilliant in assisting me with getting medication sent from the UK to the Czech Republic. Due to Brexit it was a little more complicated but I am delighted that they were able to sort it all out for me. Great job guys!!!

February 19, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look