CoolCat Casino Reviews 60

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have made several deposits in this casino... Every time I wanted to withdraw after a win, they always found a reason to refuse my withdrawal... Invented regulations as they went along.... Be carefu... See more

Rated 4 out of 5 stars

I like their customer support. They are always polite and respectful. Customer Service shows that they have integrity. I have not yet received my winnings but I have no doubt that they will arrive so... See more

Rated 5 out of 5 stars

I can’t disagree that it takes a little longer to get your winnings but I have never had a withdrawal from enclave sites and customer service has always responded promptly! If you don’t mind waiting... See more

Rated 1 out of 5 stars

They do pay but extremely slow. They cheat. They disabled all of my deposit options in the casinos where I am on a winning streak. They denied my daily/weekly/monthly rewards, rebates, and cash-backs.... See more

2.3

Poor

TrustScore 2.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Inclave casinos ex: Coolcat ,Wild Vegas Ruby Slots etc

I understand whoever is reading this is sick to their stomach after reading all negative reviews about all sites with inclave. No they won't pay you instantly , no they won't pay if u claimed more than 1 free spins or bonus chip in a row . But I my experience. I won the money FEB 09 I got the$$ to make $10 deposit on Feb 14 I sent it around 11 pm EST. my ID verification was denied after this so I re submitted with help of chat accepted around 6 am Feb 15 . TheY tell us 7-10 business days ( Mon-Fri exclude holidays. It has taken every bit of ten business days and multiple times I harassed begged chat support for help and told they escalated it and check in 2-3 days or business days . But they finally accepted it March 2nd and I was paid within minutes after . Oh and after I made 10 deposit it wasn't credited to account immediately I had receipts tho and asked why my account wasn't credited after my id was denied 8 hrs after deposit . they said it did go thru but they manually added it and then closed the chat support after saying that .. so because they added it and it didn't register as a crypto payment my method on withdrawal couldn't be coindrawl it was Bitcoin . I wrote out my experience to say long story long . If you meet the playthrough requirements and follow every rule specifically and have $10 to send thru lite coin you will receive winnings from bonus . Don't listen to people who claimed multiple chips or were to scared to send 10 in Litecoin . they only write reviews bad about this site never come back and write positive after being paid ...

February 1, 2026
Unprompted review
Rated 4 out of 5 stars

I like their customer support

I like their customer support. They are always polite and respectful. Customer Service shows that they have integrity. I have not yet received my winnings but I have no doubt that they will arrive soon. I am being patient. So we will see real soon. But I believe they will pay me out, it's a process and gotta have patience. Cool cat casino ROCKS!!!

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

They do pay!!!

Hey team I see a lot of neg reviews about cool cat which is part of inclave. I've never not got my money. I've cashed on palace of chance sunrise slots, wild vegas, Captain jack and cool cat. They did pay and when I was a level 1 vip it took 5 week from the day I requested
Now I'm a vip 2 and I get them in 23-25 days. I just got 2 withdawls made from the 26th that was off free coupon. Max cash 500 and 200 and they sent the funds. Main thing to remember with these sites and bonus is if you take a bonus the rules from that bonus are attached the the money until it leaves your account. So if you play a hand of black jack or make a bet higher then what's allowed you'll void your winnings. Stay under $10 bets and slots and kebo only.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

They do pay but extremely slow. They cheat too.

They do pay but extremely slow. They cheat. They disabled all of my deposit options in the casinos where I am on a winning streak. They denied my daily/weekly/monthly rewards, rebates, and cash-backs. $45k winnings and just started paying me 2 months later but only $2500 every 10 days on average.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Be patient be nice get paid

I can’t disagree that it takes a little longer to get your winnings but I have never had a withdrawal from enclave sites and customer service has always responded promptly! If you don’t mind waiting for your winnings because you pond you’re wives wedding ring to play at casinos that pay quick but never let you win, this is not the site but if you want to win big and don’t mind the wait. I would recommend this and all enclave casinos and rate it
4 only because if the lengthy withdrawal process!!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

I won 1500.00 and they stalled paying…

I won 1500.00 and they stalled paying me due to wanting a pic and not a screen shot of my virtual card. Stalled me until I gambled the rest of money. And still have not verified me. So I’ll never deposit there again.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I have made several deposits in this casino... Every time I wanted to withdraw after a win, they always found a reason to refuse my withdrawal... Invented regulations as they went along....
Be careful with any casino affiliated with inclave Security are all scammers. No one has ever received any cash out... Their technical support responds to emails after 5-10 days with vague responses written by AI... Probably

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Total rip off

Total rip off. Do not play here, you will never get your winnings. they owe me $5000.00. I did everything tried everything now they want my beneficiary. No joke, they really do!

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. if they pay you out at all it takes a minimum of 14 business days to receive your money. And it takes several days to even get approved to submit a withdrawal in the first place. Don't ever go here.

August 10, 2025
Unprompted review
Rated 4 out of 5 stars

So I thought cool cat casino was a scam…

So I thought cool cat casino was a scam because I tried to withdrawl my winnings on a free chip for days to no avail. BUT I guess I was not being patient enough. I received my money and my 10 dollar deposit back today . It takes a little while to get your money , make sure you ask why if they tell you that you didn't meet the requirements so you can meet them then withdraw request again. Cool-Cat casino really is cool!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

So I got an email offering 100 free…

So I got an email offering 100 free spins on a new game and accepted. I only won $11 on the spins so the playthrough was only $400. My next spin I won $560. Played through and tried to cash out the minimum and max of $100 but got denied because they said I'd redeemed multiple free chips. If I can't have something don't give it to me to begin with and then say I broke the rules

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

COOL CAT CASINO IS ALL BAD

i DEPOSITED MY MONEY. EASY PART OF THE WHOLE EXPERINCE OF COURSE. I won $30k. Hit a progressive jackpot. Got the run around trying to get paid. So bad I told them to keep it and I will never play on this site again. TEY ARE SCAMMERS AND WILL NOT PAY WHEN YOU WIN

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible withdrawl process

Horrible withdrawl process. Withdrew 3/17/25. Its now 5/15/25 and still nothing. Every time all they say is they will escalate it. Every week for 8 weeks it's been escalated. Great work on that!

May 9, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look