CoolCurl.nl Reviews 353

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I ordered a product based on the version shown on the website. Instead, I received a completely new formulation that was not advertised at the time of purchase and does not suit me. Customer su... See more

Company replied

Rated 4 out of 5 stars

So far I have had a very good experience with CoolCurl.nl. I didn't fill in my email address & when I saw I had been debited for my order I assumed it was a scam. I called them & the phone was answere... See more

Rated 5 out of 5 stars

Excellent service Good comunication: Something really good with them is that they assist you by phone and solve any problem with their website also they always sent me emails about the status... See more

Rated 1 out of 5 stars

I received the wrong product and despite explaining the difference clearly, they kept insisting it was the same. They promised a return label but never sent it and now don’t answer calls or messages.... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

"CoolCurl.nl" biedt een enorme selectie van de beste haarproducten voor elk type krul, spiraal, golvend of steil haar om je haar er elke dag fantastisch uit te laten zien en aanvoelen - van sulfaatvrije shampoos en diepe conditioners, tot ontwarrende middelen en kroezen afwerkingsproducten. Natural haar producten voor iedereen voor een hele scherpe prijs


Contact info

2.6

Poor

TrustScore 2.5 out of 5

353 reviews

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Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good!

Nice online catalogue, easy buying process, very fast shipping. Free samples were included try out new products. Recommended!

August 24, 2022
Rated 5 out of 5 stars

Very satisfied

Order quickly shipped, products well wrapped, and it came with some samples. I would order again!

June 28, 2022
Rated 5 out of 5 stars

Fast delivery and well packaged

Fast delivery and well packaged products . I love the fact that they offer sets. With one click I already had everything I needed, shampoo, conditioner and a hair mask! LOVE IT!

April 22, 2022
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