This dolphin tour was Amazing! Definitely 5 stars⭐️! The captain, his boat mate & the photography team were all awesome! We struggled a little to get there through the detour, the captain was kind eno... See more
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Based on these reviews
Bryce our guide was very relaxed and chill during our time out on the water. He provided great instructions and gave a little history regarding various points we were rafting through. The staff at t... See more
We had an absolutely wonderful time on our 5-hour wine tour! Our driver, Darren, was phenomenal. Not only did he get us everywhere safely and on time, but he also went above and beyond to make sure ou... See more
Our guide, Drew, was very friendly, fun, and knowledgeable. He gave us information on the rock formations, landscape, plants, animals, and hikes for every level. We were so glad we took the tour becau... See more
Company details
Written by the company
Tours, sightseeing tours, day trips and things to do in hundreds of destinations worldwide, including thousands of traveler reviews and photos.
Contact info
34102, Naples, United States
- (800) 814-2665
- support@cooldestinations.com
- cooldestinations.com
4.6
Excellent
300 reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertised horse riding in Greece for…
Advertised horse riding in Greece for €34 euros. We booked. A day later got a message from the trekking center saying we still had €70 to pay. Weren't told we were going to have to pay more through the booking process. Complained and were told we were NOT going to get out money back.
April 15, 2026
Unprompted review
Our guide was great
Our guide was great! He was knowledgeable about CW and shared a wealth of information about what we could do on our own.
Will was punctual and considerate about our comfort.
April 12, 2026
Everything went smooth
Everything went smooth. People were great to work with and right on time. No complaints.
April 5, 2026
Great guide
Great guide, well thought out timing allowed us to be on the outdoor glass elevator just as the sunset. Highly recommend
April 4, 2026
Joanne and Brian we very knowledgeable…
Joanne and Brian we very knowledgeable and friendly.
April 10, 2026
Great
Great! Enjoyed seeing the dolphins, listening to music and the sunset was beautiful! Staff were friendly and Captain Morgan was great. Would recommend 100%.
April 10, 2026
Beware
Beware! They are a 4th party travel agency.they actually booked the trip through trip advisor. I accidentally booked the drift fishing trip in Fort Lauderdale twice and they are refusing to give me any money back even though drift fishing refunded my money to them. They are essentially committing theft.Customer service has used every trick to give me the run around. I had to call the police today and file a dispute with my bank. I strongly advise to not use them .Book directly with the fish drift company it’s only 80 dollars and they always have space available.joy in customer service is the worse.please do not use them this is a real review
April 3, 2026
Unprompted review
Buggy rental
Was easy to complete the reservation process online and the people we got hooked up with at roosters rentals helpful and wonderful to deal with
April 5, 2026
Good food friendly service
March 23, 2026
It was a better price as all Australia…
It was a better price as all Australia destination are having packages for either 4 or or elderly. Cool destination is a good option for solo or 2 persons
March 27, 2026
Be wary of the refund policy......
Our snow shoeing trip was cancelled by our guide; due to lack of snow and wanting to reschedule. Cancellation & refund was agreed upon. We paid extra for a fully refundable trip, The caviat to Cool Destinations refund policy is to refund into a wallet on their site for me to use in the future. This was in the agreement that I should have looked at better but assumed a refund would go to my credit card. I have contacted their customer support many times for a possible refund to my credit card but keep getting the same response for this policy and that "I agreed to it".....
March 13, 2026
Unprompted review
Our experience was great because our…
Our experience was great because our guide took good care of us in the extreme heat. He was also knowledgeable and very accommodating.
March 23, 2026
Perfect happy hour experience!
Our skipper was a local and very knowledgeable about the area. He provided a perfect blend of information and entertainment to give us a fun trip on a beautiful night!
March 8, 2026
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