I live in the UK and, once the package arrived, I had to pay customs duty to receive the items. It wasn’t clear on the website that customs duty wasn’t included in the cost, neither how much it was (... See more
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See what reviewers are saying
I recently purchased a hammer which I'd been wanting for a while. When it finally came it had a small dent on the face of the hammer. After contacting Cool Tools they promptly sent me another to re... See more
Fast shipping, awesome quality and wonderful prices. I've never been disappointed from anything I bought from this company. Thank you so much 🙂
The products are quality and extremely useful in my metal clay projects. The customer service is excellent and the educational videos and information are an outstanding resource. Thank you Team Cool T... See more
Company details
Written by the company
Cool Tools is a family-owned, women-owned company in Jefferson, Wisconsin, making tools and supplies for metal clay, jewelry making, enameling, and metalsmithing. We've been at it since 2006. We design and manufacture our own metal clays and tools, and we carefully pick the rest of what we carry. Every tool gets tested by people who actually use it, often in their own studios. We're a small but mighty team in a warehouse in rural Wisconsin (with a few office cats). When you order, someone here packs it. When you write to us, a real person writes back. Whether you're making your first ring or your hundredth, we're here to help you create with confidence. Mistakes are normal, trying again is encouraged, and no question is too basic. Our only official store is cooltools.us.
Contact info
945 N Parkway St. , 53549, Jefferson, United States
- (888) 478-5060
- help@cooltools.us
- cooltools.us
4.5
Excellent
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wonderful Customer Service
Wonderful Customer Service! Jessica Clark is the best! Thank you for your patience!
October 1, 2026
Jewelry making
Orders were perfect for what I needed for jewelry making. Orders were delivered promptly.
October 1, 2026
The products are quality and extremely…
The products are quality and extremely useful in my metal clay projects. The customer service is excellent and the educational videos and information are an outstanding resource. Thank you Team Cool Tools!
October 1, 2026
Cool Tools carries high-quality…
Cool Tools carries high-quality products. They ship quickly. If they are out of stock on an item, there is a button to have them email you when the item is back in stock so you don't miss out.
October 1, 2026
I love Cool Tools
I love Cool Tools. They are the most wonderful company to work with. I have been buying from them for years.
October 1, 2026
I love this brand of metal clay and you…
I love this brand of metal clay and you had it in stock, yeah!!!
October 1, 2026
I live in the UK and
I live in the UK and, once the package arrived, I had to pay customs duty to receive the items. It wasn’t clear on the website that customs duty wasn’t included in the cost, neither how much it was (and it was extremely expensive!).
I don’t believe I would buy again from this website as the final price for the goods was just crazy.
October 1, 2026
Fast shipping unable to get with Pearly…
Fast shipping unable to get with Pearly who supples have much more variety.
October 1, 2026
Hammer problem and a quick fix
I recently purchased a hammer which I'd been wanting for a while. When it finally came it had a small dent on the face of the hammer. After contacting Cool Tools they promptly sent me another to replace it. They were very kind and quick to respond.
October 1, 2026
The best tool for metal clay
October 1, 2026
I love all the new products CoolTools…
I love all the new products CoolTools showcases. It helps me to keep up with new tools and techniques. Just an all around great variety of metal clay supplies!
October 1, 2026
Always quality
Fast shipping, awesome quality and wonderful prices. I've never been disappointed from anything I bought from this company. Thank you so much 🙂
October 1, 2026
Great selection and prices
Great selection
Love free shipping, and it's fast!
I've been a repeat customer for years!
October 1, 2026
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