Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more
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We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more
Company replied
Company details
- Appliance Store
- Electronics Store
- Kitchen Supply Store
- Refrigerator Store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.
From your first enquiry through to delivery and after-sales care, we’re committed to making things simple and stress-free. Our experienced team takes the time to understand your needs and will always offer honest advice, clear communication and dependable support.
Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent service... only one niggle
I have bought many appliances from Coopers and service has generally been excellent. My only niggle on this occasion is that I was not notified when the item was available for delivery and had to call Coopers. I also did not receive a confirming invoice via email until requested. Delivery was first class by Coopers and installation by Simon Bush. Thank you!
December 12, 2025
Reply from Coopers Home Appliances
Thank you so much for taking the time to leave your review and for your continued support of Coopers. We’re really pleased to hear that the delivery and Simon’s installation were first class and we’ll be sure to pass on your kind words.
At the same time, please accept our apologies for the breakdown in communication regarding your delivery date and invoice. This isn’t the smooth experience we aim to provide, and we appreciate you bringing it to our attention. We value your feedback and will work to tighten up our internal processes to ensure updates and documentation are sent promptly in the future.
We’re grateful for your feedback, and we look forward to welcoming you back again soon. Thank you once again for choosing Coopers.
As always we use Coopers
As always we use Coopers, no other. Excellent front of house, customer care, delivery and installation.
December 6, 2025
Reply from Coopers Home Appliances
Thank you for your continued support.
It’s great to hear that everything from the shop to delivery has been working well for you. We really appreciate you choosing us and we're always here to help when you need us.
Very good service
Very good service , can't fault it. Personal service from sales to delivery.
December 6, 2025
Reply from Coopers Home Appliances
Thank you. Your support means a lot to us, and we’re always here if you need anything in the future.
Excellent as ever
Always very helpful staff who manage to find what you need at a reasonable price. The delivery ans set up service is excellent.
December 6, 2025
Reply from Coopers Home Appliances
Thank you for the fantastic review.
We really appreciate you taking the time to share your experience with us and we’re glad we could make things easy for you. If there’s ever anything more we can do, we’re always here to help.
Love this shop full of lovely kit and…
Love this shop full of lovely kit and great staff.
December 6, 2025
Reply from Coopers Home Appliances
Thank you. We're always trying to find new and sometimes wacky things to display. We're glad you like it.
Most helpful in supplying a quality…
Most helpful in supplying a quality washing machine at a fair price, arranging delivery, removing the old washing machine, placing and fitting the new one and checking that all was working. All to a timetable that suited us.
December 6, 2025
Reply from Coopers Home Appliances
Thank you for your kind words! We’re thrilled to hear the whole process, from delivery to installation went smoothly.
Extremely helpful and knowledgeable
Coopers were so helpful in finding a replacement hob to fit the hole in my granite worktop. Order and delivery went smoothly and they were cheaper than ao.
December 6, 2025
Reply from Coopers Home Appliances
Thank you. It’s fantastic to hear that our team’s guidance and competitive pricing made your experience a positive one.
This shop is something else!
This shop is a perfect example of how an appliance outlet should be. Knowledgeable, competitive, and keen to deliver.
Thank you Cooper’s team.
December 6, 2025
Reply from Coopers Home Appliances
What a wonderful compliment—thank you. It's always reassuring to hear our team and service hit the mark. Your kind words mean a lot to us.
It is always great to buy from Coopers
It is always great to buy from Coopers. Amazing service, knowledge and friendly staff and a good delivery and installation service.
December 6, 2025
Reply from Coopers Home Appliances
Thank you so much. It’s wonderful to hear you’ve consistently had great experiences with us. We really appreciate your continued support.
Great advice on buying a fitted fridge…
Great advice on buying a fitted fridge freezer
December 6, 2025
Reply from Coopers Home Appliances
Thank you for the great review. We’re really pleased to hear our team’s knowledge and advice were helpful, and that delivery and installation went smoothly.
excellent service
Staff members were knowledgeable about the products and gave helpful advice. Efficient delivery and installation
October 28, 2025
Reply from Coopers Home Appliances
Thank you for your review. It’s wonderful to hear that both our product advice and the delivery process went smoothly.
Replacing a Bosch dishwasher.
Replacing a Bosch dishwasher.
From first telephone enquiry to delivery and installation, every step of the way was pleasant and stress-free. Thankyou Coopers.
December 6, 2025
Reply from Coopers Home Appliances
Thank you for the lovely feedback! We're so glad your dishwasher replacement went seamlessly from start to finish.
Staff are friendly
Staff are friendly, professional and super helpful. Great range of products.
December 6, 2025
Reply from Coopers Home Appliances
We really appreciate you taking the time to leave this review and we're happy to hear our staff and product range hit the mark for you.
Good communication and time keeping on…
Good communication and time keeping on delivery.
November 14, 2025
Reply from Coopers Home Appliances
Appreciate the five stars and glad the delivery and updates went smoothly for you.
Entirely positive experience
Wonderful shop and service. They went the extra mile to ensure I bought the right fridge and washing machine and then installed them even though the installation was problematic and needed extra time and skill. I recommend them 100%.
November 13, 2025
Unprompted review
Reply from Coopers Home Appliances
Thank you for the fantastic review and we’re pleased to hear you had such a positive experience. Our team is always happy to go the extra mile even when it needs a bit more time and care.
We really appreciate the recommendation and your support.
Reply from Coopers Home Appliances
Thanks for the review and I'm glad our team could help.
GREAT DELIVERY AND SERVICE
The appliance was delivered on time and moved where we needed. The moving crew was polite friendly and flexible. Wonderful experience.
November 6, 2025
Reply from Coopers Home Appliances
Thanks for the lovely review. Really happy to hear the delivery went smoothly and the team looked after you. We’re grateful you chose Coopers.
Thank you for delivering quality
Excellent service from purchase to delivery. Very pleased to be able to deal locally with such a professional team.
October 22, 2025
Reply from Coopers Home Appliances
Thank you so much for your wonderful feedback. We truly appreciate your support and look forward to serving you again in the future!
Really good customer service at all…
Really good customer service at all points, from purchase through to installation. I can fully recommend the whole team at Coopers.
October 31, 2025
Reply from Coopers Home Appliances
We truly appreciate you taking the time to share your positive experience. It’s great to know that our team provided good service throughout the process. Your recommendation is the highest compliment we could receive — thank you from all of us at Coopers.
Reply from Coopers Home Appliances
We’re pleased to hear you found our team helpful and responsive and we appreciate your support.
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