Used this for years and Never had a problem with it - I don't understand the negative reviews. It works well, allows me to find stuff easily using keywords and it's saved my life a few times. You have... See more
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keeps crashing or freezing. have had to reinstall it several times. lousy support service. at least 5 support tickets over the same problem. in the end I got fed up and wanted my money back-thier resp... See more
Tried a number of years ago and could not get it to work properly. Stupidly I thought that it may have improved and purchased 2 licences but sadly after waiting days/weeks for the indexing to finish a... See more
I have been using the program for many years. I am very satisfied and I use the software every day to search for emails or documents. I recently ordered an additional tool, but then I no longer needed... See more
Company details
Information provided by various external sources
Copernic Desktop Search helps you search for files, emails, documents.
Contact info
1 Antares Drive, Suite 400, K2E 8C4, Ottawa, Canada
- 888-725-2271
- sales@copernic.com
- copernic.com
Hasn’t replied to negative reviews
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without Copernic desktop search …
without Copernic desktop search searching so difficult specially for engineers.
My father gave me in 2013, it was the appendix Saudi Aramco standards
solid product
I had a similar issue
I had a similar issue. I have now invested 10 hours of time trying to get the plug in for email to work. The other searches are fantastic.
The customer service is poor. Cant get a live person. They just email you back with different solutions like you are supposed to be a tech support person. They dont even include the email response to the question in their response so you as you are having difficulty as it is, trying to track the reponses in Outlook is a joke. I have never worked so hard to get emails sorted. I am going to once again spend an hour or so on a Saturday trying to fix this. My tech guy says the plug in should work without all of the work arounds. He wouldnt even get involved.
I may try NEO FIND. It's $15 instead of $39 and could do the job.
I have a mac as well and want to get a better search tool. Any help, let me know.
Outlook 2016 64-bit doesn't seem to work very well ...
I've been trying to get Copernic v6 to work with Outlook 2016 64-bit. The plugin will not load properly, thus, Copernic can't index my emails ... which is why I purchased it.
Fast helper
Extremely fast finding. Even with huge pst-files (15 GB) .
I am using CDS since version 3. It get`s better with each release and is a reliable tool since years.

Reply from Copernic
works well, good support
Startup time
I'm using Copernic since 2014 and I'm very sad to say that with version 6 I'm very disappointed.
It takes about 5 minutes to load, and freezes my pc while loading.
Version 4 and 5 worked fine, but after upgrading to 6 I had this issue and I disabled it in my startup process.
Very very sad.
Please fix it.

Reply from Copernic
Finally works with MS Exchange Server
The first build of version 6 rollout works well. The most recent update which came out a week later breaks Copernic so I reverted back to version 6, first build and it works flawlessly.
Getting better with each version upgrade.
I've followed Copernic software for years. Each iteration seems to improve. The latest version seems to have improved the indexing performance - welcomed response.
good for basic search
+ fast search
+ document type and different filters selectable
+ search in the network
+ at one search operator good result
- pop-up window regarding request for access to Outlook addresses only only stoppable by switching off this option in Outlook (not recommended because of safety reasons), bug could not be fixed several tries by Copernic
- multiple operators (AND, OR, ...) not working as described
Implementation
Implementation: Several restarts necessary.
CDS runs "initialising sources" for about half an hour after starting the computer.
Copernic replied fast and made suggestions, that worked out; so it's four stars now.

Reply from Copernic
A great software !
Helps a lot to keep at hand a lifetime of records and documents.
nice product
Haven't found a better search software more reasonably priced
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