CopnCop Reviews 149

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The shop is untrustworthy and unserious!! Do not shop there! I wanted to return sneakers due to wrong size and shipped the package to the indicated return address, not only I paid 20€ shipping costs... See more

Rated 5 out of 5 stars

I was really impressed with the level of customer service I received from COP N COP. The representative I spoke with was incredibly helpful and they took the time to listen to my concerns and answer a... See more

Company replied

Rated 5 out of 5 stars

They are super fast, super friendly and helpful. They helped me within seconds when I need help about an order, where I made a mistake. In a very short time my order was delivered to Germany. Everythi... See more

Company replied

Rated 5 out of 5 stars

Transaction was smooth , and their customer service were so good at helping to facilitate the delivery of the parcel. Service with UPS very frustrating!! Will purchase again but no to UPas courier... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Discover the first European online store for authentic sneakers! We offer a selection of prestigious brands and collaborations such as Nike, Adidas, Travis Scott, Sacai, Jordan, UGG and many more. All of our products are 100% authentic and guaranteed. Find your dream pair from our wide selection of styles, sizes and colors. Order online now and receive your package safely and quickly.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The shop is untrustworthy anf…

The shop is untrustworthy and unserious!! Do not shop there! I wanted to return sneakers due to wrong size and shipped the package to the indicated return address, not only I paid 20€ shipping costs, but also the package was never picked up, even though I was in constant contact and provided the tracking number. The customer service is not interested in receiving any returns and did not care to refund me.
They don‘t even reply to my mails. I am about to inform the authorities about this issue.
I do not recommend this shop at all, save your money, time and nerves!!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great website

The efficiency and reliability of the whole purchase

December 5, 2023
CopnCop logo

Reply from CopnCop

Thanks a lot Team CopnCop

Rated 5 out of 5 stars

Transaction was smooth

Transaction was smooth , and their customer service were so good at helping to facilitate the delivery of the parcel.
Service with UPS very frustrating!!
Will purchase again but no to UPas courier .

November 17, 2023
Unprompted review
CopnCop logo

Reply from CopnCop

Thanks a lot Team CopnCop

Rated 5 out of 5 stars

Top-notch customer service

I was really impressed with the level of customer service I received from COP N COP. The representative I spoke with was incredibly helpful and they took the time to listen to my concerns and answer all of my questions.I felt like they genuinely cared about ensuring that I had a positive experience with the company. Overall, I was really impressed with the level of customer service. The shoes are fire tho!

June 22, 2023
Unprompted review
CopnCop logo

Reply from CopnCop

Thanks a lot!

Rated 5 out of 5 stars

They are super fast, super helpful, super polite

They are super fast, super friendly and helpful. They helped me within seconds when I need help about an order, where I made a mistake. In a very short time my order was delivered to Germany. Everything perfect. I can highly recommend CopnCop. Kind regards, Julia

May 27, 2023
Unprompted review
CopnCop logo

Reply from CopnCop

Many thanks :)

Rated 5 out of 5 stars

easy to purchase

Was easy to purchase, received my product pretty quick, with authentication. I am happy with the overall experience.

April 24, 2023
Unprompted review
CopnCop logo

Reply from CopnCop

Many thanks :)

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