All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a commercial drone operator. I had (what I thought) a technical issue with my Matrice 4E Enterprise. Following an email Tom from Coptrz called me and within 2 minutes talked me through both m... See more
Company replied
I've recently had two UAVs in for investigation of a fault. On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow... See more
Company replied
Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... See more
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Company details
Written by the company
Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.
Contact info
3 South Parade, LS1 5QX, Leeds, United Kingdom
- 0330 111 7177
- services@coptrz.com
- coptrz.com
4.8
Excellent
379 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great training by Joel and Benny
Great training by Joel and Benny, thank you
May 28, 2025
Unprompted review
Reply from Coptrz
Thanks for the review!
Coptrz Team Are Exceptional
As a company director, I know just how valuable positive feedback is — and this one is well deserved.
This week, I completed the GVC Drone Course delivered by Benny, and I was genuinely impressed by the quality of training delivered. What made it even more impressive was that this was our instructor’s first time delivering the course. You would never have guessed it.
His confidence, clarity, and composure were that of someone who had been teaching for years. The sessions were structured, informative, and engaging throughout. He created a supportive learning environment where questions were encouraged, complex topics were broken down with ease, and everyone felt involved.
The practical elements were handled brilliantly, and it’s clear he has a solid grasp of both the technical and operational sides of drone flying. I left the course feeling well-prepared, informed, and inspired.
A brilliant first delivery — I have no doubt he’ll go on to become a top-tier trainer. Highly recommended!
A big shout out to both Benny and Luke at Coptrz. Thanks again and I look forward to seeing you guys in the future.
May 22, 2025
Unprompted review
Reply from Coptrz
Thank you for such a thoughtful and detailed review—this really means a lot to us. We’re delighted to hear how impressed you were with the GVC course, and particularly Benny’s delivery. For it to have been his first time running the course and to receive such high praise is a true testament to his preparation, knowledge, and natural ability as a trainer.
It’s also great to hear you felt supported, engaged, and well-prepared throughout—exactly the outcome we strive for in all our training. Benny and Luke will be over the moon with your feedback.
We really appreciate your recommendation and look forward to working with you again in the future!
Teaching pace of the instructor was…
Teaching pace of the instructor was spot on. very knowledgeable.
May 21, 2025
Unprompted review
Reply from Coptrz
Thanks for the review!
Great training from Benny that was top!
Great training from Benny that was top!
Super on explanations and clear info. Feeling that we went through all the important blocks.
Highly recommended! Thanks!!
May 21, 2025
Unprompted review
Reply from Coptrz
Thanks so much for the great feedback! We’re really glad to hear you enjoyed the training with Benny and found the explanations clear and thorough. It’s great to know you felt all the key areas were covered—that’s exactly what we aim for.
We really appreciate the recommendation, and we’ll be sure to pass on your thanks to Benny!
Coptrz are a great organisation!
Coptrz are a great organisation and all of their staff have been incredibly helpful. In particular, Niamh Craven is an excellent advocate for Coptrz and she always goes above and beyond to help me as I am starting my business - be it providing useful advice and guidance, highlighting technologies and use cases and giving me ideas to apply to what I’m doing.
May 14, 2025
Unprompted review
Reply from Coptrz
Thank you so much for the kind words! We're thrilled to hear you've had such a positive experience with the team, especially Niamh – she's a real asset and will be delighted to hear your feedback. Wishing you every success with your new business, and we're here whenever you need support!
4 months and still haven't received everything ordered!
We have lost another contract today due to them taking 4 months to provide everything purchased. They do not care once they made the sale. Scammers
December 27, 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback. However, we would like to clarify that you are not the direct customer in this instance, but a relative of the individual who placed the order.
The item purchased was supplied exactly as ordered. While the customer unfortunately selected the incorrect part for their intended use, we went above and beyond by providing all the additional required attachments free of charge to help resolve the issue, despite the error not being on our side.
We’re committed to supporting our customers both before and after their purchase, and we believe our actions in this case reflect that commitment. If the original customer has any further concerns, we are always happy to assist directly.
Craptrz
Craptrz! xRead their negative reviews! scam company - sells you parts which don't even work together. Their pricing is so much higher than elsewhere as well. Once they have secured the sale they no longer care about you.
March 4, 2025
Unprompted review
Reply from Coptrz
Thank you for your feedback. However, we would like to clarify that you are not the direct customer in this instance, but a relative of the individual who placed the order.
The item purchased was supplied exactly as ordered. While the customer unfortunately selected the incorrect part for their intended use, we went above and beyond by providing all the additional required attachments free of charge to help resolve the issue, despite the error not being on our side.
We’re committed to supporting our customers both before and after their purchase, and we believe our actions in this case reflect that commitment. If the original customer has any further concerns, we are always happy to assist directly.
Great experience, lovely instructors
Want to thank the team at Coptrz for a great learning experience. Went into the GVC course with no experience of flying a drone or air law. Joel delivered some great teaching during ground school and made us all feel confident before taking our exam. Also a shout out to Dylan who took us through flight coaching and our flying exam, no question was too silly and Dylan had a fantastic approach to teaching, reassuring us that we were very capable! Feeling much more confident to head out flying now!
Jen and the team.
January 28, 2025
Unprompted review
Reply from Coptrz
Thank you, Jen! We're so pleased to hear you had such a positive experience on the GVC course. Joel and Dylan will be really pleased to hear your feedback – they’re both passionate about building confidence and skills in new pilots. Great to hear you're feeling ready to take to the skies – we’re here if you need anything as you continue your drone journey!
Great instructor, clear workflow.
Paul is an excellent instructor/assessor - patient, gives clear instructions and provides good feedback. The course as a whole is constructed well and achieves the goal of giving ample preparation for flying a drone in line with UK regulations.
February 17, 2025
Unprompted review
Great course
Both Paul and Luke are excellent Instructors their coaching was really good and able to fully support the whole team learning experience from complete novice to more experienced drone flyers. I feel a lot more confident now that I have completed the course
February 14, 2025
Unprompted review
Reply from Coptrz
Thanks so much for your feedback! We're delighted to hear that Paul and Luke made such a positive impact on your learning experience. It's great to know you’re leaving the course feeling more confident – exactly what we aim for! Wishing you all the best as you put your new skills into action.
Brilliant experience!
Very well ran course with excellent communication throughout process. I feel suitably trained to carry out UAS activity in the specified category as a result. In particular Bailey and Dillan were of great help. Bailey from a communication and assistance perspective prior to the course; and Dillan for his excellent delivery of the course itself. I would highly recommend
February 13, 2025
Unprompted review
Reply from Coptrz
Thank you for the fantastic feedback! We're really pleased to hear you felt well-supported throughout and that the course met your expectations. Bailey and Dylan will be thrilled with the mention – they’re both committed to providing a smooth and valuable experience from start to finish. Great to hear you feel confident to operate in the specified category – we're here if you need anything as you move forward!
GVC Pilots Course
All round great course and lay out. My Instructor was Dylan. Very knowledgeable and was always happy to help out with any dramas. All round top block
January 14, 2025
Unprompted review
Reply from Coptrz
Thanks for the great feedback! We're really glad you enjoyed the course and found the layout worked well for you.
GVC Training Course
The entire course was very engaging and very effective in making me understand all the important information needed. Both Joel and Dylan were great instructors who delivered the modules in a very clear and simple manner. The support provided through revision sessions for the tests were of great help and allowed me to feel confident going into it.
November 26, 2024
Unprompted review
Reply from Coptrz
Thanks for your review. Its great to see the feedback for our trainers and that you felt supported.
Poor service
Coptrz cancelled my A2 CofC purchased online, which was advertised at £57 inc VAT, stating they had forgotten to include VAT so I would need to reorder. It is now back up to £97 on the website.
November 29, 2024
Unprompted review
Reply from Coptrz
There was a genuine pricing error on our website where VAT was incorrectly omitted from the displayed price. As soon as this was identified, we contacted affected customers, including yourself, to explain the issue and process refunds.
Coptrz Pro Instructor.
Dylan was an absolute legend as my GVC flight instructor! His expert guidance and top-notch approach made the whole process smooth and stress-free. He presented the exam to an incredibly high standard, and thanks to him, I passed with confidence. If you want a solid instructor who knows his stuff and keeps it professional, Dylan’s your guy.
Highly recommend COPTRZ.
November 22, 2024
Reply from Coptrz
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Dylan as your GVC flight instructor. He truly is a legend, and it's great to know his expert guidance and professional approach helped you pass with confidence. Your recommendation means the world to us, and we’re proud to have Dylan and the rest of the team here at Coptrz supporting our students every step of the way. Congratulations on passing, and we wish you all the best in your drone journey!
GVC and Flight coaching with COPTRZ
I took the GVC course with Coptrz. Both Luke and Joel are amazing instructors! They were very engaging and explained everything in a very clear and nice manner, always making sure that we are fully prepared for the assessment. I also took the flight coaching with Luke and I now feel way more confident to go out there and fly my drone safely and effectively. I would highly recommend them!
November 19, 2024
Unprompted review
Reply from Coptrz
Thanks for your wonderful review! We’re thrilled to hear about your positive experience with our GVC course and flight coaching. It’s great to know Luke and Joel helped you feel confident and well-prepared. We’re glad we could support you on your drone journey and your recommendation means a lot to us. Thanks for choosing Coptrz!
Highly Recommend
The GVC course was delivered well, the Instructor knew what he was talking about, and the venue was great (apart from the parking, recommended if out of town use a private car park and Uber).
October 17, 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We’re glad to hear that you found the GVC course well-delivered and that the instructor was knowledgeable. We appreciate your recommendation regarding parking as well; it's always helpful to share tips for a smoother experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Coptrz!
Training
Completed my GVC. Luke and Joel were calm and insightful. Made the whole process a breeze.
October 17, 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We're delighted to hear that Luke and Joel provided a calm and insightful experience during your GVC training. It's wonderful to know that they made the process easy for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on completing your GVC, and thank you for choosing Coptrz!
Had a brilliant time with Paul.
Had a brilliant time with Paul.
I’ve learn’t a lot, was a pleasure!
September 18, 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We’re delighted to hear that you had a brilliant time with Paul and found the experience both enjoyable and informative. It's great to know that you learned a lot during your time with us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Just completed my GVC with coptrz and…
Just completed my GVC with coptrz and it's been an amazing experience! Coptrz couldn't be anymore helpful and supportive. Paul who done my practical exam was perfect! Put me at easy, full of knowledge and a delight to work with. Thank you all.
September 13, 2024
Unprompted review
Reply from Coptrz
Thank you for your wonderful feedback! We’re thrilled to hear that your GVC experience with Coptrz was amazing and that our team provided the support you needed. It’s fantastic to know that Paul helped put you at ease during your practical exam and was a delight to work with. We appreciate your kind words and your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on completing your GVC, and thank you for choosing Coptrz!
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