Coque de téléphoneReviews 

2,657
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have an iPhone 12 Pro Max and I bought many original Apple products from Ploonk: 3 magSafe cases and a magsafe charger and it's excellent because it's generally cheaper than Apple itself or other r... See more

Rated 5 out of 5 stars

Quick and easy! Great service! I recommend especially if you are looking for products which are not launched recently and hard to find for your phone (ie lightning adaptor or charger)👍🏻

Rated 1 out of 5 stars

My package was supposed to be delivered within 1-2 working days. It’s been 7 working days and it hasn’t arrived yet. The delivery service provides no updates. Absolutely disappointed with the service... See more

Company replied

Rated 5 out of 5 stars

A very serious .com company. Respecting the timing of shipping and quality products. Way to go !

Company details

  1. Cell Phone Accessory Store

Written by the company

Coquedetelephone.fr vous propose une large gamme d'accessoires pour smartphones de qualité provenant de plusieurs marques et dans plusieurs gammes de prix. Forts de plus de 9 ans d'expérience et près de 13 000 produits en stock, nous sommes experts en housses de téléphones mobiles, protecteurs d'écran et accessoires. .


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,657)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have an iPhone 12 Pro Max and I…

I have an iPhone 12 Pro Max and I bought many original Apple products from Ploonk: 3 magSafe cases and a magsafe charger and it's excellent because it's generally cheaper than Apple itself or other resellers.
Thanks you !

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Quick and easy! Great service! I recommend especially if you are looking for products which are not launched recently and hard to find for your phone (ie lightning adaptor or charger)👍🏻

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Sent me a disfunctional product and…

Sent me a disfunctional product and asked me to pay to return it, crazy world.

May 12, 2025
Unprompted review
Coque de téléphone logo

Reply from Coque de téléphone

Dear Clement, thank you for your message. Our returns in the case of a faulty item are always free of charge. When you make your return, simply select Returns for damaged or faulty items. We have found your returns request and you did not choose this option. You had only indicated that the item was not magnetic. We have modified your request and reimbursed your costs. Best regards Anna, Ploonk.fr

Rated 1 out of 5 stars

Terrible delivery

My package was supposed to be delivered within 1-2 working days. It’s been 7 working days and it hasn’t arrived yet. The delivery service provides no updates. Absolutely disappointed with the service and I hope I will get a refund for the order.

July 26, 2023
Unprompted review
Coque de téléphone logo

Reply from Coque de téléphone

Dear customer Thank you for your review and we are sorry to hear that you have not received your package. We have sent you a message to support your complaint. Sincerely, Coquedetelephone.

Rated 1 out of 5 stars

Payed and received 3x the same item

The website send me twice an email warning me that the payment failed. So I ended up paying 3 times and receiving 3 times the same item....

October 1, 2022
Unprompted review
Coque de téléphone logo

Reply from Coque de téléphone

Dear customer we thank you for your feedback. Your payment failed, we sent a reminder which you paid but you also placed a new order we are sorry about that. You can return the excess order to us free of charge. Kind regards Coquedetelephone.fr

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look