Banner for Core Balance

Core Balance Reviews 5,546

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 743 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the ease of ordering and the quality of the products. Customers consistently found the website easy to navigate, making the shopping process straightforward and pleasant. Many people highlighted the prompt delivery and the excellent condition in which items arrived, often well-packaged and protected. The products themselves are frequently described as being of good quality, meeting expectations and proving suitable for their intended use. However, some customers also noted issues with delivery, including lost parcels or incomplete orders, which led to frustration and delays. A few other people also felt that the packaging was sometimes inadequate, resulting in damaged items upon arrival. Additionally, some reviewers expressed dissatisfaction with the courier service used, suggesting it caused problems with their deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and accurate... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and swift... See more

Quality

Customers consistently note positive experiences with quality, frequently praising items like weights, yoga... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process and website... See more

Service

People report positive experiences with service, often highlighting its efficiency and speed from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied

Rated 5 out of 5 stars

Easy to find out the kit I required, straightforward to order, and delivery was prompt. The difference from the last company I used was that my order came boxed and protected with no damage, so full... See more

Company replied

Rated 5 out of 5 stars

I bought 2 sets of weights which arrived quickly. One was slightly damaged (but still usable), so I contacted Core Balance and was promptly offered a partial refund. Great customer service. I'm happy... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Quality

I've been using resistance bands for a long while and these are quality, would recommend the set for a varied and complete workout, delivery was as promised and on time.

January 30, 2026
Core Balance logo

Reply from Core Balance

Thank you for your detailed feedback. We’re delighted to hear that you’re satisfied with the quality of the resistance bands and that the delivery met your expectations. We appreciate your recommendation!

Rated 5 out of 5 stars

Came promptly

Came promptly, good quality

February 6, 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback. We’re pleased to hear that your order arrived promptly and that you’re happy with the quality.

Rated 5 out of 5 stars

Great company

Second time I've used this company and, again, excellent product, good price, and great delivery. Thank you.

February 6, 2026
Core Balance logo

Reply from Core Balance

Thank you for your continued support and for sharing your feedback. We’re delighted to hear that you’re happy with the products, pricing, and delivery once again!

Rated 5 out of 5 stars

Excellent products

Very easy and efficient order process, fast delivery. I love my dumbbells, ankle weights and resistance band

February 5, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We’re pleased that your order process was smooth, the delivery prompt, and that you’re happy with your fitness equipment.

Rated 5 out of 5 stars

Great exercise mat

Great exercise mat, prompt delivery and good communication

January 28, 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re pleased to hear you’re enjoying your exercise mat and that our delivery and communication met your expectations.

Rated 5 out of 5 stars

Goods arrived very quickly exactly as…

Goods arrived very quickly exactly as described. Good price.

February 4, 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re delighted to hear your goods arrived promptly, as described, and at a good price.

Rated 5 out of 5 stars

recommended

Used after recommendation from gym coach.
Always quality products and quick service and delivery.

January 27, 2026
Core Balance logo

Reply from Core Balance

Thanks so much for your review! We’re glad your gym coach recommended us and that our products and service met your expectations. We really appreciate your support!

Rated 5 out of 5 stars

Great quality products

Great quality products. Reasonable prices. Fast delivery.

January 5, 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad you’re happy with the quality, value, and fast delivery of our products.

Rated 5 out of 5 stars

Excellent product and price

Excellent product and price. Can fully recommend this mat

February 1, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad you’re happy with the mat and its value, and we appreciate your recommendation.

Rated 5 out of 5 stars

Efficient service

Great product, good value and dispatched quickly.
Very pleased, thank you!

January 23, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad you’re happy with the product, value, and quick dispatch.

Rated 5 out of 5 stars

Core Balance make top quality…

Core Balance make top quality resistance bands; I have had some I've been using for years, abd have added some heavier duty monster bands to my colection;

February 1, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re delighted to hear you’ve enjoyed our resistance bands over the years and that you’ve added the heavier-duty bands to your collection. Your continued support means a lot!

Rated 5 out of 5 stars

Love my mat!

Super quick delivery, great Pilates mat and great price 👍🏻

January 23, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re thrilled to hear you love your Pilates mat and enjoyed the quick delivery and great price.

Rated 5 out of 5 stars

Prompt

Prompt. Free delivery. Well packaged but not overly packaged and no waste.
Good price

January 22, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad you’re happy with the prompt delivery, thoughtful packaging, and great price.

Rated 1 out of 5 stars

Very prompt delivery

Very prompt delivery
Pilates ring ok but very basic quality

January 30, 2026
Core Balance logo

Reply from Core Balance

Good morning Mrs M

We appreciate your feedback and are sorry the ring's quality didn't meet expectations. We'll review our product standards.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Mat really is so good to do your yoga…s

Mat really is so good to do your yoga on because there is no way you are going to slip on it and so it allows you to do any position with confidence

February 4, 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re thrilled to hear the mat gives you confidence and grip during your yoga practice. Enjoy every session!

Rated 5 out of 5 stars

Great quality and service

Arrived on time as promised. Great quality product and decent price.

January 21, 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad your order arrived on time and that you’re happy with the quality and value of your product.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look